• 1.0 out of 5 stars

    Utter garbage

    • Written by from Sydney

    I've had two of these fail now. It is completely unacceptable that such a basic piece of equipment is so unreliable. When I was a first year engineering student we learnt how to build power supplies, they aren't rocket science.

    It's doubly galling that a 6 year old power supply on my $500 Dell laptop still works fine, yet I've had two fail on my $4000 (AUD) MacBook. No more form over function for me, hence no more Apple products.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Would give it 0 stars if I could...

    • Written by from Long Beach

    This charger is absolutely horrible. Had a 2007 MacBook Pro and the charger didn't have any problems for over 5 years. With this new cable for my 2011 MacBook Pro, I've already gone through two MagSafe chargers at $80 a pop. Apple, please get your house in order. The build quality of your accessories did a complete 180 and is utter garbage now...

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Lousy quality

    • Written by from Stockholm

    Within a few months after purchase, on an adapter that isn't ever moved (I use my MBP mostly stationary), the rubber coating on the cable has turned into a soft putty that smears off at the softest touch. It has now disintegrated along much of the cable, showing internal wires. Had to buy a second adapter, which doesn't show a sign of the problem. Lousy material control at work here.

  • 1.0 out of 5 stars

    Frays so easily that I'm going Windows

    • Written by from Montreal

    Apple has created yet another flimsy charger that frays so easily that it becomes a fire hazard in 3-6 months. This is true even if you're like me and you take every precaution. I don't wrap my cord, I always check that it doesn't have any stress placed on it, etc. Less than a year in and it's already frayed in two places (and admittedly has been a fire hazard for at least 4 months now). I have a two year AppleCare plan and I'm still supposed to drop $90+ on a new charger because of Apple's own negligence? No thank you. I'm out.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    rMBP is awesome, MagSafe 2 is GARBAGE.

    • Written by from Riverwoods

    Great design, nice magnetic connector, yet a totally non functional charger. Frayed wires in 2 locations after less than a year (yeah, yeah it's under warranty).

    What was I supposed to do for replacement in the middle of the jungles of Mexico? Dependability rating of this charger is a 1/10

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Very Bad Quality charger broke just outside warrantee

    • Written by from London

    I buy a top of the line Mac book pro, and the charge breaks... Just like everyone else here who is buying another one... Absolutely rubbish

  • 1.0 out of 5 stars

    Disappointed

    • Written by from Hollywood

    Apple,
    I love your products. I use them as a professional to work and they usually never let me down. But the MagSafe2 Power Adapter is not acceptable.

    First, after 18 months the power cord to the MacBook regularly breaks. I always use my gear often, but I also try to be very careful with it. But, no chance. The plastic softener seems to disappear after around 2 years. As a consequence the cable is super sensitive to any form of movement which leads to a broken cable which is not usable anymore.

    Second, the T-Adapter. As many many people complained already the T Adapter is not good design. It always falls of while working with the lap on my labs which can be not good for the internal battery life of my retina mac.

    Please Apple listen and revise this product. We are willing to pay the extra buck but please don't give us reasons to complain about you. Money is not everything.

    Think different!

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    The Old Style worked the best

    • Written by from Edmond

    Why did you change the style of the charger? The old one had a stronger magnet along with the cord running more along the side of the laptop, this made it much tougher to fall off. Very disappointed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Horribly Made

    • Written by from Shelby

    I've had my charger for just over a year now and it's already frayed beyond the ability to actually charge. Now I have to buy an other poorly made $80 charger. Thanks Apple.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    What is even happening?

    • Written by from Doncaster East

    Literally the worst design Apple could've thought of. You have to sit upright in a singular position so the charger doesn't come out. The L shape charger was a million times better.

  • 1.0 out of 5 stars

    Charger is bunk!

    • Written by from los angeles

    I spent $3k on my macbook pro. It's a little over a year old and the charger has already stopped working. How is that even possible? I'm so careful with this computer and accessories. It appears to have no defects and the light stays green as if it is charged and it's not. Pretty frustrating.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Poor quality product

    • Written by from KIRRIBILLI

    My second MagSafe 2 has just died. The first one was replaced under warranty however I will need to pay $99AUD to replace the second faulty unit.

    We have owned numerous Dell, HP etc laptops and have never had any issues with power adapters, some are still working 5+ years later.

    Apart from the poor QC this unit gets very hot. Not what I would expect from a premium product

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Pops out all the time

    • Written by from Chalfont St Giles

    I loved my last MagSafe adapter for my old MacBook Air. Now, with the MagSafe 2, the design seems to have gone backwards. The weakness of the magnet and the way the plug now protrudes means that my plug is always popping out... which is super-frustrating. Please Apple can you fix this on your next itineration of this adapter?

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    It's the worst one yet

    • Written by from Kallinge

    It overheated after 2 months and stopped working, got a free replacement. Another issue is that it's very prone to disconnect whenever you even just slightly move the MacBook.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Apple should be embarrassed for this failure of a product

    • Written by from Windsor

    One year now, I think I have had to re-apply this adaptor about 3 or 4 times per day because it falls off so easily. Do I want to plug my computer in 1,000 times per year? No. It's annoying as anything.

    And this one frays too. Just like the one before. And the one before. And the one before. 20 years of using laptops and never have I had a single manufacturer make a bad cable. Toshiba, Dell, etc. But Apple? Every cable frays after about 1 year. If you're not in the USA ... TOO BAD FOR YOU BUY A NEW ONE.

    This product only gets worse every year, I don't know how they can't fix this fraying issue and also make a plug that doesn't fall out if you tap the laptop. Really, for shame, for what you charge for these things you need to come up with some basic engineering solutions. The page on Apple support is a major joke... basically "how to use your power cord". Show me any other manufacturer that has to have a dedicated web page for how to use their power cord. It reminds me of the iPhone problems with shorting out the antenna and Apple's response was "hold your phone correctly."

    No Apple, how about you design us a product that does not have major flaws in the design? Give us something that works. You shouldn't need to put up 20 photos showing "poor use" of the power cable. Power cables have been around for 100 years and you can't make one that lasts more than 6 months without utterly failing, let alone one that will stay plugged into the computer? What a joke.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    I HATE THIS CORD! VERY DISAPPOINTED!

    • Written by from Arlington

    I just bought this beautiful laptop that cost me close to $2,000 and it comes with a $2 charging cord. Apple, what the heck were you thinking??!! I love your products but this is unacceptable!! I would give it zero stars if I had the option.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Third adapter in 3 months(!)

    • Written by from Achterveld

    Melted cable close to the adapter and two damaged cables because of a snap somewhere in the middle. Very poor respons of Apple dealer: you have to be more careful... I have been using Apple laptops since 2001. Never had to replace any of the adapters. Even de Magsafe-1 was ok. The Magsafe-2 is a total failure in my opinion. Wonder how Steve would have reacted...

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Please offer an L shape charger!

    • Written by from Cary

    Apple, really? Did any of you even bother to take this home with you, use it on your lap and try it out before going with this design? Just barely tilt the plug and it falls right off. I just called the shop and was disappointed to learn that you don't offer an L shape option. Where's the famous Apple attention to detail and putting the user experience first?

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Love hate

    • Written by from Sherman Oaks

    I love that its magnetic and protects itself against trips etc. but I think the magnet should be stronger than it is maybe twice as strong?

    I don't like that the jacket material that covers the cord is utter garbage I'm on my 3-4th replacement from apple because after a few months the jacket begins to split near the connectors from I guess stress of some kind. Now I'm not what I consider a power user but I take my laptop around at least 2 times per week but for the most part unless I'm charging it near my couch where I'm usually using it the charger just sits near by so I don't understand how it can split from stress.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Replaced Twice

    • Written by from Charlottesville

    I am a college student and I carry my charger around in my backpack with me to and from classes. My second charger just broke and tomorrow I will need to purchase another one for $80. On two different occasions, the wire closest to the battery pack has become frayed to the point where my computer will no longer charge. Laptops are supposed to withstand being transported and their chargers should too.

    8 of 9 people found this useful