• 1.0 out of 5 stars

    Flawed Design, Melting Casing, Fire Hazard

    • Written by from Bullhead City

    I am now buying my 3rd charger for my macbook pro because of the flawed design. The wire frays and becomes incredibly hot to the point of melting the casing with wisps of smoke coming from it. That is a serious fire hazard. What is it going to take before apple changes the design??? Someone to die in their own house fire because the cord started burning? It happens suddenly and without warning. As soon as it happens I have about a day in which to order a replacement before it dies completely and I am stuck with a dead computer with no way to power it. the cord frays and melts from the smaller wire at the connection to the brick. This happens every time. Something really should be done about this charger because I have now spent $240 on power cords for my computer. The cords should last as long as the computer does!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Very happy with this charger

    • Written by from Provo

    I bought this charger as a replacement for my original one because the original had gotten bent right above the connection to the big white box, and eventually just burned through the plastic as wires became exposed. This is exactly the same as the original charger.
    It came a few days after I placed the order, and it works great.

  • 1.0 out of 5 stars

    No Alternatives

    • Written by from Seattle

    This product may be a fire hazard. There are two points of failure in the cable which will initially yellow, then warp and split exposing wire. I'm on my 2nd charger now, which Apple is replacing. Hopefully this new charger won't have this issue.

  • 4.0 out of 5 stars

    Not as bad as everyone lets on, but not perfect.

    • Written by from Somewhere

    The charger is fine. The people who are complaining must use their equipment in very strange (inappropriate) conditions. Melting power bricks and frayed wires sound like a user-related issues. If you are careful when you wind your cable up and keep the power adapter in a sensible location, it will last you a long time. That said, as an owner of a Summer 2012 Retina MacBook Pro, I've noticed a little bit of small cracking in the rubber cable shielding near the input point on the brick. This is the point that gets the most stress, as it is where the cable is pulled to its greatest angle when winding it up for storage. It would be nice to see Apple considering the potential for this kind of wear; a stronger, more flexible support point would be useful.

  • 3.0 out of 5 stars

    It doesn't self destruct by itself - Questions and observations

    • Written by from New York

    I'm fascinated by both the "behavioral science" comments and the huge chorus of horror stories about the impossibility of doing anything with the cord plugged in (and the responses that it's ok to unplug it for a while, and may prevent a catastrophic crash).

    I read here about the 100% probability of the cable itself "fraying", frying, or just dying after days or less. I did want to buy one as both a backup (worst case) or as a second "charging station" in a 2nd location. But what scary reviews! I have very few complaints about travel or home use with this rMBP - a dream machine! I too wonder if its evil could be just a tad "exaggerated". Of course, I am sorry for those who had to spend $80 repeatedly, in their view for "normal use".

    I examined my one power cable, which I've used every day in one way or another, charging, plugged-in desktop, or laptop. Yes, I've had the plug pop up (sometimes) when I move with it, or if I'm walking from where the plug is to a nearby desk in a hotel, wherever/whatever. For about 1 1/2 years now I have stuffed the power cords and adaptors into a bag, packed it all in a carry-on or saddle bag, on puddle-jumper airplanes, and neatly wound and displayed in travel bags for customs, TSA etc.

    Conclusion: What I can see is some slight fraying - that's the right word - directly where the computer-to-adaptor-block wire connects. I'm fortunate maybe (given all the reports), because now I'm aware, and I've just (nervously) gotten a backup should I need one. I haven't needed one, though now I put a tiny wind of electrical tape just at that joint, as I did with that skinny cable from iPhone to Mac (same issue).

    The way my "fraying" happened is from winding the cable around itself (one of the touted features, so- C'mon Apple, get it better!) , same as I've done with the iPhone and connector to a Mac. The other thing I conclude is the only way this Magsafe2 comes out often, is if there's tension (or a tug), right? If you take the power block and put it near the Macbook (which makes sense), if you give the cord lots of slack, there IS enough magnet strength to hold it in place. I haven't found anything to convince me otherwise, of any inherent net "flaw" in the design. I think MacBook users are often "power users" or road warriors who don't take time to think about things like connectors. Connections, yes.

    I am sure, as they say "your mileage will vary", but I think depending on your lifestyle and how you attend to your adaptors, this is not something which is guaranteed to break 3 times a year, at $80 a pop. If so, I'd be singing with the chorus. But I'm living proof, it sometimes lasts more than a year without problem, even actively used. I'm thinking it's how you strain the wire joints. Like people.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Craptastic

    • Written by from LOS ANGELES

    My charger cable came apart right where the small cable begins. Based on numerous other reviews, this is a common occurrence. I paid nearly $4k for the computer, you'd think the cable could hold up to light daily use. Thanks APPLE!

    Would give it no stars if possible.

  • 2.0 out of 5 stars

    Adapter not lasting long enough

    • Written by from Los Angeles

    I don't know if i am unlucky or bad lucked or what but i have had two adapters already the first that came with the MBP and another i bought for Christmas, and now I'm going for a 3rd one! the first one lasted a year the only problem was the end of the cable was disintegrating and didn't pull enough power because the wires were not touching properly but the second and i don't really know how this happened! it just burnt out, like really? honestly how will just burn out! i tried not to bend it as much to avoid from repeating what happened to my first charger and now this one just burns out! honestly its not like the adapter is really cheap that i can buy 100 of them! I'm a college student and the second one was my Christmas gift now i will have to pay this out of my own wallet. I love my MPB but i think apple has to do something about the charger because i can't keep affording to buy a new one every year.

  • 1.0 out of 5 stars

    DESIGN FLAW - SERIOUSLY ANNOYING PROBLEM

    • Written by from NEW YORK

    Many others have given this product a 1 star rating and the ratio of bad ratings is about 50 to 1 to the bad. It's clearly a design issue shared by some other Mac products that 'looks nice, does not work well or is not ergonomic but looks like it should be'. If the connector lay alongside the Mac case it might be less subject to constantly falling off or being disconnected at the slightest touch... i.e. with pant leg when you use the mac as a LAPTOP vs. desktop computer. I HOPE, but don't expect, that when this problem is fixed, I'll be notified and can get the updated working model.

  • 5.0 out of 5 stars

    To all those laps out there leveraging MagSafe 2 plugs out of their sockets

    • Written by from Bradenton

    Some of us clearly must have forgotten the Retina MacBook Pro (referred to as rMBP from now on) has a battery, and an amazing one at that. Perhaps the current MagSafe 2 design is not as "lap friendly" as prior designs, but is it really that big of a hassle? How hard is it really to keep a thigh clear of a plugged MagSafe 2 connector?

    Set aside for a minute the fact that Apple somehow managed to squeeze 8 hours of battery life from a supercomputer this small; Out of 9 notebook computers I've owned, 3 being Apple notebooks, this is the fastest charging notebook (and charger) I've ever used. It fully charges in about 2.5 hours to give you 8 hours of cordless nirvana. Of course, that doesn't mean 8 hours of movie editing and 3D gaming, but who on earth are these creative geniuses and cyber-athletes running their rMBPs at peak utilization off of their laps? I can't imagine a work scenario where part of someone's daily routine is to sit, rMBP in lap, and kill the battery in less than an hour, and then sit there frustrated, fighting to keep it plugged in. Maybe one person with OCD. Let's break it down for the real world: In 10 years as an IT consultant for numerous industries, I can say most people working on a computer in an office environment could easily make it through their entire 8 hour work shift without charging their rMBP a single time. From healthcare to sales, or the service industry to corporate management, and whether it's a receptionist, clerk, nurse, office assistant, secretary, bookkeeper, politician, consultant, or planner, I can't imagine a single scenario where using a rMBP would not be able to stay cordless most of the time at work, especially if they plug their rMBP in before they go off to lunch. Now, I know what you're thinking--why on earth would, in a real world scenario, a receptionist be using a $2,600 notebook computer when a $400 Windows notebook would do? Then you'd have entirely missed the point.

    My point is this: chances are, if you have your rMBP in your lap at this very moment, you're obviously not rendering in Maya, compiling code, or computing primes. This means that, as scary as it might sound, if your battery is already at 100% and has been for the last hour, you can go ahead and unplug that monstrosity of a MageSafe 2 connector. Try it! Trust me, you won't lose your work and you'll have plenty of battery for later on. Leave it where it ought to be: by the wall, or sitting on a desk or table, ready to spare you a heart attack the moment you FINALLY plugged in your $3,000 Apple notebook to charge and then tripped on the cord while you're going out to lunch or making your way to the bed to turn in for the night. Good thing that MagSafe 2 snapped free! Another inch and it might have bounced off the marble. Why did you get that marble floor anyway? That was a terrible idea. Should have went parquet. Take a deep breath; it's going to be okay. Don't forget to grab your iPad for some light reading at lunch or before bed!

    Is the Mag Safe 2 perfect? No. Is it better than the previous MagSafe versions? I would argue that it is. The connector's binding permanence and safety benefit factors are on opposite sides of the same scale.

    I'm going to conclude with this: I'm 5' 11", 200 pounds. Average build, some could say a touch overweight. I am sitting on a love seat with my rMBP dead center in my lap typing this review with my MagSafe 2 connector is plugged in as well. No matter if I have my legs splayed out, closed, folded in or one over another, I cannot get the MagSafe 2 to rest in such a manner that my thigh or knee would accidentally pull it loose. It continues to sit slightly above the point at which it could make body contact. So, I believe the real issue here is this: Does the average Retina MacBook Pro user have fat thighs?

  • 1.0 out of 5 stars

    TERRIBLE design. Failed almost immediately, failing again.

    • Written by from Rutland

    I am supremely disappointed in the MagSafe 2 charger for several reasons.

    -My first MacBook Pro Retina's MagSafe 2 failed after 2 (TWO!) months of intermittent use. Burned/stuck pins. Six weeks after I replaced it via the apple store, the new one is failing and shows signs of the same problem.

    -It is nearly impossible to get the thing to stay attached. Sitting with the laptop on my, well, lap top, my battery is at 2% right now and I have now adjusted the charger four times during the writing of this to get it to keep charging.

    This is frustrating because I experienced a similar problem with my original MBP and its white plastic, first generation MagSafe. As an industrial design student, I was pleased to see that Apple resolved the disconnection issue by the simple fix of the 90 degree aluminum plug. This worked because it shifted the levering force of the cord to pull the plug against the sides of the recess, rather than pry the steel plug directly off the magnet.

    -There was no genuine need to change the format of the plug from MagSafe 1, although this did ironically happen around the same time all older Iphone/pod chargers became obsolescent.

    It seems that style has interrupted proven design on this one. I would expect much better from a $2000 laptop.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    bring back the old!!!

    • Written by from Paradise

    This is possibly the worst change apple have made to their computing products... you literally pick your laptop up while it's on charge, and out comes the flimsy T shaped cord.... most irritating thing, especially when purchasing a new macbook hoping for it to be tip top in every aspect!!

    bring back the old chargers that actually offered some support and held in place which is their only job!!!!

    Also, not sure why i can't give a big fat 0/5 stars...? they should fix that too

  • 1.0 out of 5 stars

    A downgrade...

    • Written by from Straumsgrend

    This Magsafe 2 connector is a tremendous stepback in design and functionality. The original Magsafe was great because it didn´t stick out and protuded to the side, but was sleek and the cable went back and around the chassis (dependable which way you stuck it in). This new one could be cutting edge in 1995. I am constantly knocking it off its socket, and magnet seems to be weaker as well. Jobs would NEVER allow this horrendous redesign. The excuse of changing it due to their new thin macbook retinas is something i refuse to believe. CHANGE IT BACK!!!

  • 1.0 out of 5 stars

    ZERO STAR....!!! CABLE FELL APART....!!!

    • Written by from Golden

    it broke in the first 6 months. luckily for me it was still in warranty. got the replacement for free.

    1 year later the cable fell apart. the quality of the cable is TERRIBLE....!!! it use the same material for iPad charger...

    HEEEYYYYYY.....!! iPad charger IS SMAALLLL.... this one is a lot BIGGER...

    GOSH....!!!!

    DOES APPLE EVEN HEAR THEIR CUSTOMER...?!?!?!?!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    MagSafe 2 should have been called MagWeak

    • Written by from Menlo Park

    The magnet is so weak, I'm tempted to glue it in place.

    MagSafe 2 has been "improved" so that I can no longer use my laptop on my lap or bed without regular disconnections. Nice work, Apple...

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    MagSafe 2 is the the worst design I have ever witnessed!

    • Written by from Raleigh

    I just purchased my very first MacBook Pro, switching from a PC and I am very pleased with it. Except for the power cord. The MagSafe 2 cannot be used on your lap - where I do 90% of my work. It becomes unplugged, constantly. The first two hours of use the power became unplugged about a dozen times. Why would Mac do this?!? It is unbelievably frustrating! Even if it doesn't become completely unplugged, the slightest touch moved the connection so there is a loss of power. Never in my life have I seen such an awful design!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    a message for whoever designed this thing

    • Written by from Highland Park

    Have you ever tried to remove the AC cord from the adapter once it's installed? Unless the unit I got is a bad copy, otherwise I don't think it is an easy thing to do for anyone.

  • 1.0 out of 5 stars

    Worst Power adapter Ever!

    • Written by from largo

    I have to say this Power Adapter for the macbook pro retina is the worst, not only it disconnect easily but just little over a year of use the rubber on the cable is tearing up . and suppose i need to spend $79 on a new one?? if they don't do something about it, this will be my last macbook i buy from apple.

  • 2.0 out of 5 stars

    Lasted 2 years

    • Written by from Orem

    I noticed a little black ring that started forming around one of the pins inside of the magnetic connector a few months ago. Now that there are two of those rings, the charger only gives enough charge to maintain charge while in-use, whereas before, it would charge rather quickly, even under heavy use.

    Sad day. This is as early of a malfunction from an Apple product as I've ever had, and this is the 11th Apple product I've purchased.

  • 1.0 out of 5 stars

    Magsafe 2 Is Terrible

    • Written by from Tunica

    I am very disappointed with my new macbook pro only because of the connection between the charger and the computer. The charger comes unplugged from the computer constantly. I never had this issue with my 2011 macbook pro. Magnet is too weak. T-design is cumbersome. I love most of my Apple products, but this is awful.

  • 1.0 out of 5 stars

    WORST DESIGN EVER

    • Written by from New york

    This is the WORST design ever. Whenever I move the computer it unplugs automatically. The magnet is so weak and the T design is terrible. So disappointed. Love my new rMBP but hate this charger. Makes the whole experience very frustrating. Apple you need to fire whoever came up with this silly downgrade.

    0 of 1 people found this useful