• 1.0 out of 5 stars

    Ridiculous

    • Written by from London

    Awful design, I agree with everything said - the magnetic plug keeps falling out and is complete rubbish, the charger gets quite hot as well, which is quite disturbing. Really hope Apple would do something about those problems as soon as possible, because this ridiculous, especially having in mind the price of the product!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Absolutely Horrible Product

    • Written by from Dadar

    1) The charger is easily disconnected form the laptop. Even a small brush of the hand is enough to do it.
    2) The rubber coating of the wire is easily frayed and this compromises the whole charger. It will stop working.
    3) The body of the charger gets unbearably hot, and so does the charger pin.
    4) The charger will randomly stop working, even is nothing is wrong. You have plug-unplug it several times to get it working again.
    4) A replacement for this charger is equally ineffective, and also very expensive.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Have to agree with others-it's junk

    • Written by from Milton

    A few months ago I noticed a nick in the cord insulation, near the magnetic connector. To protect it from getting worse I wrapped it with electrical tape. Today I noticed the electrical tape needed to be replaced as it had come loose. I took it off, and underneath, the insulation was completely shredded. I have no idea how this could have happened under the tape.

    I also have the same criticism of the magnetic connector. I get you want it to come loose when tugged on...that's the whole idea, and it's a great one. But this connector is far weaker than the one with my old MacBook Pro. This connector practically comes loose when you look at it!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    New T shaped Power adapter falls out too easily

    • Written by from Black Point

    New T shaped Power adapter falls out of MBP with Retina display too easily.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Burned my office down

    • Written by

    This charger caused a house fire, my home office desk made of wood caught fire in the middle of the middle of the night. My macbook pro was placed on my clean desk around 8:00pm and left to charge overnight as I can't bare to constantly reattach the weak magnetic connection between the charger and device. It was 2:30am when the smoke alarms awoke me and my family and as we scrambled to get everyone out of our home I noticed the smoke was coming from my office, I quickly grabbed the extinguisher and headed to the office, my desk was in flames, my chair melted and the wooden floor was charged, I quickly was able to put out the fire and open windows for ventilation. My daughters bedroom is next to my office and she is 2 years old. The apple charger was block that was plugged into the wall was completely melted and there was nothing left but dripping remnants of melted plastic, and I had suspected it was the charger from the beginning as the day prior it had blown my fuse to the office twice and it sparked and smoked but I figured apple would have designed a safety electrical current shut down but after insurance adjusters and the fire dept conducted an investigation it was clear from their conclusions the fire was cause by the plug.

    I contacted apple and was told that they would have to images in which I supplied to a senior adviser and they referred me to an apple retail center to have the laptop evaluated. The retail store refused to replace, fix or even work on my MacBook Pro because AppleCare does not cover computers with foreign debris and since there was smoke damage my apple care was null and void. The senior tech I had submitted the images to said he was forwarding the info on to engineering department and once he received a response he would get back to me. I have yet to receive a response and it has been 47 days. I have left numerous voice messages with no response.

    CAUTION! CAUTION! CAUTION!
    I was fortunate to have caught this fire in time but I stress DO NOT use the charger unless you are able to supervise the functioning 100% of the time. I will NEVER purchase anything from apple ever again. I'm disgusted with the quality, unprofessionalism and lack of integrity this company stands for.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Breaks

    • Written by from Toronto

    So fragile, even when babied, and way overpriced.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Glasgow

    This is bordering on seriously unsafe in my opinion. My second one has once again frayed at the exact same place as the first one did. I can only think that Apple are actually manufacturing this piece of garbage to fail in order that they can tax me £65 every 18 months or so. Is's mightily convenient that they seem to fail about 6 months after the warranty expires. Unsafe, poorly manufactured rubbish. I wanted to give it no stars but I can only give it one.

  • 1.0 out of 5 stars

    Terrible and unacceptable

    • Written by from Green Bay

    Wires started getting exposed and the adapter got so hot, you could smell something burning. I went to best buy (where I purchased my Mac) regarding this issue and they guy told me Apple would do nothing about it. This is absolutely unacceptable and NOT safe.

  • 2.0 out of 5 stars

    broken and frayed connection

    • Written by from Toronto

    The part where the cable connection meets with the adapter has frayed and severed. This is a new cable. I'm not happy with having to shell out another $100 on an adapter in order to use my computer.

  • 1.0 out of 5 stars

    BEWARE!!!

    • Written by from london

    OK I paid £2000 plus for Mac. Im proud to say I'm on my 3rd charger. These chargers are not fit for purpose.....Im not saying don't buy the Mac because of that because its only the charger I have a problem with.....Not good apple!!!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    A waste of time

    • Written by from Orlando

    What a waste of money, of my time and your time, Apple.

    Stop wasting money, and cutting corners and actually make the macbook pro chargers durable, and worth the price.
    Sorry, it's a critical thing to say, but if you want great ratings with returning and new customers that can recommend your product, then make your accessories better.
    This seriously does not deserve a blue star. I wish I could give this 5 gray stars with this review.


    I hope you make your accessories better.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Keeps failing

    • Written by from Mountain View

    We have dozens of these at my office. The failure rate is incredible. 1-in-3 power adapters have failed in less than a year. Coming from Apple, I'm very surprised at the poor quality.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Weak...

    • Written by from Mahwah

    The other reviews are correct. The magnet/connection to the MBP is far too weak and is unusable is any situation where the laptop will be moved during charging. How this passed QC in design is worrisome.

    At least mine has yet to burn up.

    I needed to purchase 2 more to have at multiple locations and I have no choice but to purchase a defective product because there is no alternative. After all these horror stories I guess I will have to wait.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Connector started sparking and melted the plastic

    • Written by from Hudson

    This adapter lacks quality, and is extremely expensive. The wire is frail, and the wall connector piece is susceptible to sparking and melting. It's a fire hazard.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    big bang

    • Written by from SKARPNÄCK

    suddenly there was a bang from my magsafe 2 85 w charger and the green light in the connector went black. poor quality. hope apple support will give me a new one.. smells funny but no joke. haha.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Weak Cable

    • Written by from St Austell

    The thickness of the cable is too thin, Just by having the cable on the floor and accidently catching it with my chair wheel split the insulation and is showing the metal wire. Not Good

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    BREAKS. Mine just croaked.

    • Written by from Highlands Ranch

    I really wish Apple would create a power adapter that wouldn't break. I've had this computer for less than two years, and the fact that I'm having to replace the power adapter because the tiny cord connection to the brick BROKE and started sparking is ridiculous...we pay a premium for Apple products, but the fact that I'm having to replace a $79 adapter is a little irritating. Please reinforce this connection...you KNOW this is a problem.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Overpriced and shoddy

    • Written by from Frankfort

    My second adapter just fell apart. For a company that prides itself on making quality products, this outrageously priced and poorly made adapter is garbage. The shell is designed in such a way that it cannot be unassembled without destroying it. If a user could at least take it apart, they could conceivably replace just the wire when it inevitably falls apart from normal use. Instead, it just needs to be discarded and replaced.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Is it suppose to burn up?

    • Written by from McDonough

    The magnet is not strong enough to maintain the connection, so any movement makes it disconnect from charging. Though that is minor compared to the most recent issue, in which I noticed that it was no longer charging my mac so upon picking up the block I immediately felt it was burning hot. After looking a little closer, I was able to see that the cable was brown and burnt, exposing the silver wire on the inside. A little terrifying!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Worst Power Supply Ever!!

    • Written by from Farwell

    I have been a loyal Apple customer for years. I just "upgraded" from a 2011 MacBook Pro to a mid 2013 MacBook Air. The power cord that came with the Pro was great! I had the laptop since it was brand new in 2011 and had absolutely no problems with it. I have had my Air for 2 weeks and already see signs of wear at the power block where the small wire attaches. Also due to the design of the magnetic plug, I can no longer use the laptop on my lap or while laying in bed using the charger without frequent power disconnects.. I don't know if I would buy another Mac if they don't do something about this POOR design. I would rate at 0 stars if I could, Apple should be ashamed of themselves for letting this charger out on the market...

    5 of 5 people found this useful