• 1.0 out of 5 stars

    Finicky

    • Written by from Downers Grove

    1 in every 5 times I connect, the power light doesn't come on. I have to jiggle it around and continue to reconnect it until I get a light.

    138 of 152 people found this useful

  • 1.0 out of 5 stars

    Works 1 out of 10 times :( Bad design.

    • Written by from San Francisco

    I have a MacBook Pro with a Retina display, and a 27" Apple Cinema display with a power cable. Unfortunately this adapter has been working very poorly, and most of the time it does not properly supply power to the macbook. Light does not come on, the laptop shows it's powered on battery, and I have to literally wet both sides of the adapter to make it work.

    55 of 65 people found this useful

  • 1.0 out of 5 stars

    Probably the worst Apple product, ever

    • Written by from Sherman Oaks

    Let me preface this by saying I'm a VERY loyal Apple customer, pretty much an advocate, fanboy, whatever. This thing, I have to say - is awful. As many other have said, it rarely works. At least you can look and tell when this is the case, as the LED doesn't glow when its not seated right. You can usually get it to work by wiggling it, but the difference between working & not working is hair-sensitive. You could just bump it and it will suddenly work. The problem is you bump it again and the opposite happens. I have plugged it in to charge overnight, with the LED glowing and assuming it would be fully charged the next morning. Well, come to find the next morning it is plugged-in, but the LED is no longer on - and it barely got any charge. Why is this thing so touchy? Why can't you guys figure out a way to correct the issue? My one proper MagSafe 2 power brick (the one that came w/ my MBP Retina) works great, all the time - as did all of my old MagSafe power plugs. This adapter is barely functional, and needs to be fixed. Please Apple.

    31 of 32 people found this useful

  • 1.0 out of 5 stars

    Doesn't work well - Retina?

    • Written by from Mission Viejo

    I don't have an issue of losing it because this one stays stationary on my desk. But it doesn't seem to always work. Sometimes it does, sometimes it doesn't. Many people have already pointed this out. I should've listened. Btw, I have a 15" Retina. Laptop is less than 5 months old and adapter is less than 3 months old.

    28 of 31 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE. I've bought 4. They all fail.

    • Written by from Belmont

    Come on, Apple. This is ridiculous. I have 4 or 5x 85w MagSafe1 chargers; a few at home, one at a cabin, one at work, the power adapter on my Thunderbolt display.

    I'm not going to buy new chargers for every place I go to. I'm not gonna buy a new $1000 Thunderbolt display just because you changed the power connector. I'm not going to carry my 1 MagSafe2 charger everywhere I go. Instead I'm going to keep fiddling with these lousy adapters and hoping they work, rotating them 5 times, waiting to see if the green light comes on.. waiting to see if it charges, or just supplies power and no charge, or doesn't work at all.

    Make a MagSafe to MagSafe2 Converter that actually works properly and lasts more than a few months. And then send them to us.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Pretty much never works.

    • Written by from Croton on Hudson

    I have used multiple power adapters from my Macbook Pro to charge my Macbook Air with this adapter. It only works after having to fiddle with it over and over again. Then it has to sit perfectly still as any movement disturbs it. If you have it on a desk this shouldn't be a problem, but I typically use mine on the couch then it never works.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Truly a terrible product

    • Written by from San Francisco

    You'll find you need to wiggle the adapter until it lights up. Then keep checking on it to see if it's working, cause it will very frequently fail on you.

    While this is a great way to encourage customers to buy new $80 power cables, I think it damages the Apple brand to ship something this awful.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE DO NOT BUY.

    • Written by from Beaverton

    The adapter's pins get stuck, sometimes forever. This prevents the computer from CHARGING. It may sometimes provide power to the device, but the battery wont charge (light wont turn orange). Sometimes pressing on it hard will get it to work again.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    very disappointing

    • Written by from Candiac

    Does not charge all the time.

    It is necessary to wiggle and adjust the fitting of the magsafe. Very disappointing in apple, a company that usually produces the best hardware.

    I bought a 1000$ thunderbolt display with a 1800$ macbook air together, and the dam thing does not charge properly. My TB display charges my other 2 MBA (mag safe 1) and a macbook pro (magsafe 1) without any issues.

    Went to Apple, they replaced my magsafe charging unit inside the MBA, did not fix the issue.

    Apple needs to fix this, it's a major issue.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    poor design

    • Written by from paris

    Rarely works as just a small movement/rotation of the converter doesn't make the power adapter work. Really poor design, Apple should do something to fix it

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Poor tolerances

    • Written by from Pasadena

    This adapter (designed to compensate for the moving target of the Magsafe connector's physical design) is embarrassingly prone to being knocked out of alignment, nudged, or looked at funny, such that it is not only possible but painfully likely that you will leave your MacBook plugged in and yet return to find the battery completely drained. Was it designed by cavemen or just manufactured by them? A tiny thing, but not one of Apple's finer moments.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    stopped working

    • Written by from Takoma Park

    I've got 3 of these and the one I use the most recently first became unreliable (had to jiggle it to get the light) and then stopped working entirely. The magsafe I power packs still work with the other converters, so I can only conclude that this converter has gone off. So, much as I hate to say it, spend an extra $10 an make sure that you have a backup!

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Give me a break

    • Written by from Houston

    I'd like to give this rating a 0 rather than a 1. Ok, it does do what it's supposed to do...that gets 1 point.

    But, riddle me this Batman, what was wrong with the old MagSafe design? From what I can tell, they added 1mm of extra metal and now charge $9 for an extra gizmo that sorta works when it wants to.

    Oh, least I forget, they go bad after 4 months.

    YES, a simple pass through wire job goes BAD AFTER 4 MONTHS--and it's not covered by warranty.

    Welcome to the new Apple.

    18 of 23 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Madison

    I'm on my 2nd one and it's failing now. It doesn't charge. The laptop says it's connected but not charging the battery. The green LED doesn't come on. If I jiggle it around sometimes it works, then it stops and nothing move. Ridiculous piece of junk from such a great company.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Converter works sporatically

    • Written by from Westfield

    This converter only works some of the time. I usually have to jiggle it before the light goes on and the computer starts to charge. But I often forget to check so my laptop doesn't charge until I remember to jiggle it. I have 2 of them and both have this problem.

    On the positive side the magnet is pretty strong so it won't get knocked off too easily - only if the cord is pulled on.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    stopped charging battery

    • Written by from Oakland

    Like many others, my MagSafe Converter is no longer able to charge the battery in my Macbook Pro Retina from the power cord on my Thunderbolt external monitor. It seems to be able to power my computer all day long, but won't put any juice into the battery while doing so (whereas a few months ago it could fill up a nearly-empty battery in just a couple hours). Running and charging battery via the intended MagSafe 2 cord is fine.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Stopped working after a few weeks

    • Written by from Davis

    Like others who have written this adapter is poor. They stopped working or work only part of the time or you have to jiggle them and align perfectly. Very disappointing. Really should get zero stars

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Wish I could put ZERO stars -- stopped working

    • Written by from Westminster

    I have three of these on three different MagSafe 1 adapters (from previously owned Macbooks). They stay connected just fine (surprised that others are having problems), and with the addition of "Magcozy" sleeves/ties/whatever-you-call-them they are definitely going to stay.

    BUT!!!! These don't do the one and only thing that they are required to do: consistently transfer power from the MagSafe 1 power adapter to my new Retina Macbook Pro. Sure, like many others, these worked fine for the first month or two. But now I am in the same boat as so many of the other reviewers: I plug it in and nothing happens. SOMETIMES I'll get an orange charging light to come on; other times I might get a green light (which I know is impossible because I'll be plugging into a nearly dead battery). But 90% of the time I get nothing: no light and more importantly NO CHARGE.

    I began to wonder if I had a problem with my actual laptop, since these worked fine at first. But every time I plug in the one MagSafe 2 adapter that came with the laptop, it works perfectly. I double-checked that the wattage output is the same for all my adapters, and that part is fine. I'm basically in a position of having to charge with only the supplied adapter -- which is very frustrating when I travel often, and have permanent workstations at home that I need to leave an adapter setup at.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    No use with mavericks

    • Written by from London

    Since upgrading to Mavericks, I can no longer charge my laptop using an old PSU and the magsafe adapter. It will keep the device at constant battery, but not charge it if it's low. The adapter is therefore useless.

    On Mountain Lion, it worked fine for charging the laptop.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Disposable

    • Written by from Nyack

    This product is as unreliable as the pre-magsafe power adaptors were. Fortunately, they only cost $10 because they only last a couple of months before "Battery is not charging" becomes the message of the day.

    9 of 9 people found this useful