Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1828 reviews

  • 1.0 out of 5 stars

    2nd Notebook and 2nd Adapter Gone bad before 8 months

    • Written by from MINATO-KU

    4 of 4 people found this useful

    Purchased a 15" MacBook last year and the MagSafe adapter stopped functioning a little over 6 months later.

    Took the MagSafe adapter into a Genius Bar (after making an appointment) and after spending time waiting for the Genius Bar to make a decision, was given a replacement. (Thank you!)

    Purchased an 11" MacBook Air earlier this year and about 8 months later, the MagSafe adapter has stopped functioning as well.

    Not looking forward to 1) spending more time to make an appointment with Genius Bar, 2) travel to/from the Genius Bar and 3) spend time to have someone at the Genius Bar look into what is clearly a faulty product.

    May the Apple gods make this adapter replacement as smooth as possible. Fingers crossed...

    Was this useful? 2nd Notebook and 2nd Adapter Gone bad before 8 months

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  • 1.0 out of 5 stars

    Worst charger ever

    • Written by from Ciudad Victoria

    7 of 7 people found this useful

    These power adapters do not last, the engineer that allowed this flawed design to hit the stores should be ashamed of himself. This was my fourth adapter, it just suddenly stopped working. I am not buying a new one from you given that I can but four generic adapters for each one of your disposable ones. Honestly Apple, you are selling overpriced disposable adapters and right now you are in no position to make mistakes and angry your customers, I am a very angry customer who has 316 dollars worth of trash.

  • 1.0 out of 5 stars

    power adapter

    • Written by from Beijing

    6 of 6 people found this useful

    They break so quickly! The wires just breaks, and it stops working, I like apple, but defiantly not the charger.

  • 1.0 out of 5 stars

    Loved it at first, now not so much

    • Written by from FRANKLIN SQUARE

    2 of 2 people found this useful

    My cord has never given me any problems until recently. The small magnet piece keeps detaching from the cord, and i have to fit it back into place in order for it to work. It continuously happens! 5 times so far!! I do not want to pay $80 for a new charger, that's insane!! Apple, please fix these for the next models of macbooks!! I love my computer but I hate when my electronics fail on me and my charger is A FAIL!!

    Was this useful? Loved it at first, now not so much

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  • 1.0 out of 5 stars

    Do not last

    • Written by from Chestnut Hill

    6 of 6 people found this useful

    Onto power adapter #3 for a 3 1/2 year old 13inch MacBook. The price is ridiculous for what you get. The #2 was covered under a 3yr AppleCare but I'm on the hook for this one. No fraying, no bending of the cord. It just stopped charging the laptop. Things like this convince me that Apple is a toy company, not a professional computer company.

  • 1.0 out of 5 stars

    Junk

    • Written by from Carlsbad

    6 of 6 people found this useful

    My second is on its way out. My receipt (keep box and receipt for this one) shows I bought the replacement on March 5, 2012 and now, on November 17, 2012, it's toast. I use my laptop probably 10-12 hours a day and it travels to and from work. This adapter is probably fine for a stationary machine, but it needs to be much more heavy duty or else sell it for 20 bucks.

    I look forward to the class action on this one.

  • 1.0 out of 5 stars

    2.5 years

    • Written by from ARTESIA

    4 of 4 people found this useful

    I had this cord for only 2 1/2 years. My other power cords for past laptops (PC) have lasted me the lifetime of the laptop (4-5 years).

    I also don't like that the only option available is a white cord. It gets so grimy and turns brown even if you clean it frequently.

  • 1.0 out of 5 stars

    deserves 0 stars

    • Written by from Mount Prospect

    80 of 82 people found this useful

    just paid for my third power cord

    am really hating apple

    why should i buy another mac?

  • 1.0 out of 5 stars

    Bad design Apple!! Second one to break down ...

    • Written by from pakenham

    Cable and computer connection unit have parted ... second one !!!

    Was this useful? Bad design Apple!! Second one to break down ...

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  • 1.0 out of 5 stars

    Not good at all !

    • Written by from Bois-De-Filion

    ! do not last @ all . have bought 4 already and i do take care of my stuff ... Theyre simply bad designed !!

  • 1.0 out of 5 stars

    They Never Last!

    • Written by from Fort Wayne

    67 of 69 people found this useful

    If they let you give 0 stars I would have selected that. I keep having to buy these adapters as they keep breaking down across my two macbooks. When is Apple going to address this?

  • 1.0 out of 5 stars

    It stopped working in 7 months with no damage

    • Written by from La Puente

    75 of 77 people found this useful

    I bought my macbook in march of 2012. In october 2012 the adapter just stopped working one day. I was going to return it but I plugged it in and it worked again. Flash forward to today. Same thing happened and I plugged it in and now it works again. I went to apple products because I thought they were made better, but it seems to be cosmetic. In all my PC years I have NEVER had an adapter cord fail. Looking at the reviews I am fearful that this will be a long term problem. I love the interface of Mac products but I take very good care of my products to have them fail for no reason. And the adapter is something that should be 100% reliable. How can you troubleshoot if you can't turn it on. Kind of bummed.

    Was this useful? It stopped working in 7 months with no damage

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  • 1.0 out of 5 stars

    Zero stars would be more appropriate

    • Written by from Toronto

    32 of 33 people found this useful

    This is the worst Apple product I have ever had. THE WORST. I have had 3 chargers in 3 years. I take care of my things and make sure to treat the cable with care and not yank it out. I also make sure to not twist it. But they still break. What a piece of junk.

    Was this useful? Zero stars would be more appropriate

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  • 1.0 out of 5 stars

    this blows

    • Written by from Rancho Cucamonga

    26 of 27 people found this useful

    probably worst charger ever, i'm so mad....it rubish that i have to spend 160 a year on a silly charger, i'm buying one of amazon.

  • 1.0 out of 5 stars

    why are apple chargers so bad?

    • Written by from Willington

    34 of 34 people found this useful

    My laptop is 3.5 years old and I've never had any problems with it, but I'm about to buy my third charger. What is wrong with this picture?? Apple is clearly capable of making long-lasting, functional products, so what's the deal with the terrible chargers? With my chargers, nothing explodes or melts, the wires don't fray (although the plastic casing around the wires does crack pretty easily), they just... stop working. I'm tired of shelling out $80 every year for a new charger!!

    Was this useful? why are apple chargers so bad?

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  • 1.0 out of 5 stars

    Unreliable and short-lived

    • Written by from Kbh S

    16 of 16 people found this useful

    Weird connection issues where the adaptor would sometimes not charge. It finally gave in after only two years. Using the designed coord-wrapper apparently wears the rubber down. Not what I expected at this price point.

    Was this useful? Unreliable and short-lived

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  • 3.0 out of 5 stars

    I love it and hate it

    • Written by from McKinney

    5 of 6 people found this useful

    Though the cord can be touch and go sometimes, it usually last me until my husky gives it one small bite, and its a goner. Buying my 3rd cord tomorrow. Sad day.

  • 1.0 out of 5 stars

    Rubbish

    • Written by

    33 of 35 people found this useful

    The original one which comes with my macbook broke down in a year, I bought a new one, broke down again in a year. Connection was also bad and unstable, always disconnects when charging. A piece of rubbish which costs a lot. Definitely not recommended. Call yourself very lucky if yours last longer than a year.

  • 1.0 out of 5 stars

    On my 3rd charger in 2.5 years!!!

    • Written by from Akron

    35 of 35 people found this useful

    The original charger that came with my MacBook Pro lasted a little over 2 years. Bought a replacement at the apple store and it died a little under 2 months later. Now on my 3rd charger so I'm crossing my fingers. I would expect this kind of thing from other computer companies, but not apple. I love all apple products, but I am slowly starting to hate their computers because of this issue. I will be seriously considering other laptop manufacturers when it is time for a new one.

    Was this useful? On my 3rd charger in 2.5 years!!!

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  • 1.0 out of 5 stars

    Short Lived

    • Written by from Battle Creek

    28 of 28 people found this useful

    Mac power adapters are horrible for longevity. With my macbook I had about 5 power adapters all together. The first one lasted for about 3 years and after that the product really took a nose dive. I have a macbook air now and the power cord that came with it only lasted a little over a year. This product needs serious improvement.