• 5.0 out of 5 stars

    Love it!

    • Written by from Göteborg

    At first it felt like an unessecarily expencive scale but it's extra features of uploading your data, weight and bodyfat, directly onto your fitbit account has made it so much easier to keep track of my weight. It is easy to set up and uses my wireless internet at home to upload the data to my account where I also keep my activities, food intake and sleep patterns (using the fitbit tracker to record activities and sleep). Everything concerning my health and wellbeing is located on the same place easily accessed on my computer, iPad and iPhone. I love it!

    107 of 115 people found this useful

  • 5.0 out of 5 stars

    Fitbit scale

    • Written by from Randolph

    Great product, works right out of box
    automaticly sends to computer

    107 of 130 people found this useful

  • 5.0 out of 5 stars

    Easy to Use

    • Written by from Frederick

    Setup was straight forward, and tracking my body fat percentage could not be easier.

    75 of 88 people found this useful

  • 1.0 out of 5 stars

    Can't get it to work

    • Written by from Santa Clara

    I have had my Aria for 10 days and still have not been able to get it set-up. I have been trying to get some support from fitbit but they do not seem to respond with any thing but questions. I really don't think they deserve one star but it won't let me give them none.

    68 of 90 people found this useful

  • 3.0 out of 5 stars

    Poor support by fitbit

    • Written by from Unterengstringen

    Spent several hundred USD to make it work in a professional WLAN-environment. Fitbit staff not helpful at all. Once installed scale works fine.

    57 of 80 people found this useful

  • 1.0 out of 5 stars

    Hours I'll Never Get Back

    • Written by from HALIFAX

    Let me preface this by saying that I am an electronics tech and am not new to setting up network and electronic devices.

    I buy it from the apple store, take it home and begin it's presumed quick setup.
    After 3 hours, two emails (because fitbit doesn't own a phone) and two breaks, I packed it up and return it to the apple store and purchased a Withings WS-50.
    The Wthings took 2 minutes to setup and that was including account setup, installing it on two devices and setting up two users.

    Aria is a Hunk Of Junk
    Still no reply from fitbit BTW...

    36 of 47 people found this useful

  • 1.0 out of 5 stars

    Dissapointed fitbit owner

    • Written by from Ajax

    bought this in Canada - was delivered in 2 business days (crazy fast) - was all excited - mac installation failed with a useless error message - was able to do the setup with my wifi using my iPad - all messages from both the aria and the web page indicated success. The aria clearly stated it had connected to the wifi network.

    Now the problem - when I stand on the scale, it senses, then I get off, it starts thinking and after finishing thinking, it gives me a useless error "ERR"

    It fails at exactly the same time every time - using different surfaces and temperatures does nothing.

    I checked the help section of the website - what a joke - if you search for "ERR", you get nothing. Either nobody posts issues or I'm extremely unluck (or fitbit deletes the bad posts). I also find it remarkable that there would be zero documentation explaining what the error code "ERR" relates to.

    I have sent an email to support but I'm not expecting much - it would appear that I paid 130 US for a defective product. I've never had this happen to me with any other brand (including many discount technology brands)

    38 of 56 people found this useful

  • 1.0 out of 5 stars

    Set-up can be very difficult if not impossible

    • Written by from Milton

    Purchased this scale as I already had a fitbit and thought it would be a nice addition. Fitbit offers two ways to connect this product to wifi. Option 1 is a download tool that you use on your computer and Option 2 is using your smart phone. I tried both options multiple times over two nights investing about 4 hours of time into it and couldn't get the scale connected to the wifi. The scale at one point was only inches away from the router and it still couldn't find it. In the end the only solution was to return the product to Apple for a refund.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    They should have called it the DieAria

    • Written by from NEW YORK

    Bought my first scale, setup went flawlessly, showed up on the fitbit dashboard. All good.
    Step on the scale "ERR" step on again "ERR". Return for a new one. Get home, flawless setup, step on scale "ERR", step on scale again "ERR".

    Return and buy withings scale and it just works. The setup is a little more annoying though.

    24 of 33 people found this useful

  • 5.0 out of 5 stars

    Great product!

    • Written by from San Francisco

    I'm very happy with my Fitbit Aria. It was easy to set up and works well. My weight is automatically logged over wifi whenever I step on it. It also knows me from others who use the scale.

    It did take me 2 tries to set up, but after that it has worked flawlessly. During setup it forced me to use 3 initials for my name (even though I don't have a middle name). Fortunately I could change my name to two characters on fitbit's website and the scale automatically synced. They fitbit website is great! It lets you look at your stats in lots of different ways. Too bad the iPhone app isn't as good as the website :( I lost about 5lbs, but the graph scale is 100lbs making that 5lbs get lost in the details.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Only buy it if you want to be frustrated

    • Written by from West Bloomfield

    Setup is impossible. I should have taken the reviews that said that seriously. I am sitting next to my router and it won't join my wireless network. Every time I try to connect the scale to my fitbit account, it disconnects my computer from the network. I have also tried the mobile setup but it never connects. Don't waste your money. Buy a different scale. I'm sending this stupid thing back tomorrow.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Won't connect with my iPhone or iPad

    • Written by from Greenwood Village

    The scale won't connect to my iPhone or iPad. The iOS app doesn't have a way to perform setup of the scale (only their monitoring devices). The web based setup connects the scale to my home WiFi, but the scale immediately says NO SYNC and returns to the beginning of the setup process.

    12 of 14 people found this useful

  • 3.0 out of 5 stars

    good product - touchy wifi connection

    • Written by from San Francisco

    as long as it is close to a wifi router works great -
    but as soon as i move it upstairs - where all other devices have wifi connection it no longer works

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    Great Idea - dangerously unreliable for athletes

    • Written by from Maleny

    Brilliant Idea, poorly executed with minute by minute variances and daily inaccuracies which make it too unreliable for serious athletes. Prior to a triathlon it was 2kg out from correct weight which lead to miscalculation of fluid and carbo loading.
    Regular download problems and poor support its a gimmick for the lycra set but for authentic training get an analog scale from the pharmacy.

    15 of 22 people found this useful

  • 1.0 out of 5 stars

    Poor service from Fitbit - cannot set up

    • Written by from Chicheser

    I also wasted 4hrs of my time trying to set this up on imac, laptop, ipad and iphone and none of them work! Emailed Fitbit 3 times and no response! Gutted as I love my fitbit one and thought it was an ideal partner! Going back as useless!!

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    great idea. frail product

    • Written by from New Milford

    my colleague and i both are fitbit fans. i have turned dozens of people onto their devices. my family of 5 all wear fitbit flex.

    bought the scale at best buy. setup only worked via my iPhone. would not work via macbook pro. worked great for 6 months. loved it. became addicted. decent app too, especially new iPhone version. but it suddenly stopped woking. replaced all batteries. no luck. reset. no luck. had same ERR problem. dead.

    my colleague has experienced exactly the same problem. sent his back and fitbit replaced it. tech support acknowledged problem. basically great tech idea, good implementation, but faulty product. WAY too fragile. must be losing a fortune.

    ever wonder why apple is killing it with their products? they work.

    8 of 9 people found this useful

  • 4.0 out of 5 stars

    Works fine

    • Written by from Værløse

    I have just bought this and it works like a charm.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Dud

    • Written by from NEW FARM

    Over two weeks of emails with fitbit support to get it to connect to the home wifi. I had to remove the apple airport. Now its finally connected it won't weigh me. It just gives ERR message.

    Most frustrating and useless product ever!

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    What A Cracker!!!

    • Written by from LONDON

    This gadget changed my life! From the moment I stepped on it the first time it has helped me losing 15 kilos (about 2 st) and counting! The only downside is that the FitBit food database is pretty much US orientated but it's easy to get round it working in synergy with Myfitnesspal.com database which is more global. Still, as system it deserves the 5 stars as for their customer service this brand is second to none.
    I have read other reviews and I really find it hard to believe that you have encountered a problem syncing your scale to the wi-fi network. Is dead easy as 1-2-3...

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Scale, Features and Benefits are Top Notch!

    • Written by from Blue Mountains

    Only bad reviews are because people cannot get it setup, but anyone who has it setup LOVES IT especially if they truly log their calories and workout.... I have lost over 61lbs with it and seeing the progress, goal dates etc.. is truly inspiring for me and keeps me going...

    If you don't have the drive to follow through and learn the calories for the foods you eat and don't LOG them EVERY DAY which is a must for real results you will be disappointing cause you will likely not get great results. Unfortunately that is 90% of people if not more :)

    Anyways, IT ROCKS!

    7 of 10 people found this useful