• 1.0 out of 5 stars


    • Written by from Durham

    Have never had an issue setting up a device, ever. This device, however, sucked up 3 hours of my time that I will never get back. Even when I managed to get it to connect to my wifi and computer (which I didn't find hard, but it was way easier to do this with my iPhone) I continued to get an "err" message on the scale any time I tried to get my weight.

    FitBit will charge you to return the scale-- both return shipping, and a return repackaging fee. Absolutely awful, please pay attention to all the people who make the same comment and don't buy this scale.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Complete piece of junk

    • Written by from Newstead

    Read all the negative reviews, believe them and make your decision about whether you want to spend a lot of money then waste a lot of time trying to get this piece of junk set up. If a device can't even be set up then it's rubbish. Was thinking about other fitbit gear but will stay well away from this expensive fitbit junk now.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Wifi connectivity completely broken

    • Written by from Clifton Hill

    Like many many others, I couldn't get the Aria to connect to my wifi network. And certainly it was not from lack of trying (3 hours!) or expertise (I work IT support as my job). And if I, as an experienced IT support technician can't get the Aria to work, how can a non-tech person be expected to?

    Sure I get that many people have been lucky and got it working without issue, but the sheer number of people who have been unsuccessful indicates that the product is half-baked. So if you buy the Aria, you are gambling that you won't have any troubles. I have a Fitbit Ultra and love that product, but I've now sworn off Fitbit products after my Aria experience.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Extremely frustrating

    • Written by from Hong Kong

    Please do not buy this product. Full stop. Have the wristband so thought would get the scale, but this thing is an incredible pain in the neck to setup. Won't work on my new mac, my iPhone 5s, or my iPhone 4. Just want to return this frustrating piece of junk.

  • 4.0 out of 5 stars

    Tricky setup, great integration

    • Written by from Murray

    Here are some tips to getting the wifi connection: (took a couple hours to learn this)

    1. Ensure your wifi network name is only alphanumeric. No special characters are allowed.
    2. Disable any additional signal boosters (I.e. Additional airport devices, extending the network.
    3. Have the aria as close to the router as possible.
    4. I used the web based setup rather than the app to finally get it working.

    Setting up additional users was quick and easy. Also there are some excellent app integrations that work fairly seamlessly.

    3 of 3 people found this useful

  • 4.0 out of 5 stars


    • Written by from Hilo

    at first it was a bit of an "ugh"...couldn't setup from my mac..check the website customer support..suggest setting it up from my iPhone/iPad did it works like magic..it was a bit of a sad face when I stepped on the scale...d'oh!! well thats the reason I bought it for..

    3 of 3 people found this useful

  • 1.0 out of 5 stars


    • Written by from New York

    Tried to setup for an hour and would not sync. Reading the rest of the reviews it's obviously a major problem. Do Not Buy This Piece Of Junk

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Works great

    • Written by from New York

    I've been using my Aria for many months now. It works great and is totally reliable. Love it!

  • 5.0 out of 5 stars

    Great Scale

    • Written by from SACRAMENTO

    I have owned my scale for 1 year now. This scale is great. It was easy to setup on my MacBook Pro, iPhone & iPad. The scale is as accurate as they get & I love their web site. The batteries lasted me about 8 months & are easy to replace.

  • 1.0 out of 5 stars

    Could not work at all

    • Written by from 上海市

    No need to describe the problem because the same problem and same action and same result with everyone. The only advice is DO NOT BUY.

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    If you do the right thing YOU WILL LOVE IT

    • Written by from Kippa Ring

    It really is simple, if you use a fitbit tracker to go the extra mile (or 3) and log your (healthyish) foods you will see you weight lower, your lean tissue increase and your fat decrease. If you choose a sedentary lifestyle and eat rubbish you will see the opposite and dismiss these scales. The graphs are motivation enough to see you through, your call!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor service from Fitbit - cannot set up

    • Written by from Chicheser

    I also wasted 4hrs of my time trying to set this up on imac, laptop, ipad and iphone and none of them work! Emailed Fitbit 3 times and no response! Gutted as I love my fitbit one and thought it was an ideal partner! Going back as useless!!

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    great idea. frail product

    • Written by from New Milford

    my colleague and i both are fitbit fans. i have turned dozens of people onto their devices. my family of 5 all wear fitbit flex.

    bought the scale at best buy. setup only worked via my iPhone. would not work via macbook pro. worked great for 6 months. loved it. became addicted. decent app too, especially new iPhone version. but it suddenly stopped woking. replaced all batteries. no luck. reset. no luck. had same ERR problem. dead.

    my colleague has experienced exactly the same problem. sent his back and fitbit replaced it. tech support acknowledged problem. basically great tech idea, good implementation, but faulty product. WAY too fragile. must be losing a fortune.

    ever wonder why apple is killing it with their products? they work.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Only buy it if you want to be frustrated

    • Written by from West Bloomfield

    Setup is impossible. I should have taken the reviews that said that seriously. I am sitting next to my router and it won't join my wireless network. Every time I try to connect the scale to my fitbit account, it disconnects my computer from the network. I have also tried the mobile setup but it never connects. Don't waste your money. Buy a different scale. I'm sending this stupid thing back tomorrow.

    12 of 13 people found this useful

  • 5.0 out of 5 stars

    Great scales : Even better when you own the Fitbit

    • Written by from Brisbane

    The scales were really easy to set up. Connected to both a Macbook Air and MacBook Pro in minutes. They sync effortlessly every time we weigh ourselves and are a great way of tracking Weight and Body fat %.

    When used with the Fitbit dashboard they also calculate BMI.

    Would buy again!

  • 2.0 out of 5 stars

    Disappointed with iPhone 5 sync

    • Written by from Chubbuck

    Love the Fitbit -.syncs great with my laptop. When I try to sync with iPhone (which would be more convenient for me) it just spins it's wheels and won't sync. I have to power off my phone each time i want to get it to sync. Very inconvenient.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Great Motivator

    • Written by from Toronto

    Love this scale, I have the Flex and this scale. Great combo, I weigh myself in the mornings and track my steps and food via the app throughout the day.

    1 of 1 people found this useful

  • 3.0 out of 5 stars


    • Written by from New York

    I agree with others - this is not a high end scale as it fluctuates quite a bit. That said for basic weight it is ok. After being on vacation for two weeks it would not sync when I got back. Tried resetting any reconnecting 10 times. Only after I reset my network router did it connect again.... I can't explain.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Fantastic Gadget

    • Written by from Mawson Lakes

    Reading all negative reviews I was a bit worried. However for me the setup using software for Mac worked seamlessly. Aria connected to my WiFi on the first attempt, recognised me and synced with my Fitbit account.

    The only hiccup I had - although data was there I could not see Aria in My Devices. Then I realised I did not enter scale name during setup. So I repeated it - and bingo.

    The weight reading is consistent with my other trusted scale and does not fluctuate within several attempts. It does change as well as body fat during the day which is normal. I would not expect my body impedance to remain the same all the time. The key is to take readings at the same time of the day and not to rely on absolute reading for body fat, rather to monitor the relative progress over time.

  • 5.0 out of 5 stars

    Scale, Features and Benefits are Top Notch!

    • Written by from Blue Mountains

    Only bad reviews are because people cannot get it setup, but anyone who has it setup LOVES IT especially if they truly log their calories and workout.... I have lost over 61lbs with it and seeing the progress, goal dates etc.. is truly inspiring for me and keeps me going...

    If you don't have the drive to follow through and learn the calories for the foods you eat and don't LOG them EVERY DAY which is a must for real results you will be disappointing cause you will likely not get great results. Unfortunately that is 90% of people if not more :)

    Anyways, IT ROCKS!

    7 of 10 people found this useful