• 1.0 out of 5 stars

    Not Now!

    • Written by from Riverside

    Good idea but not there yet:
    1. You can not set it up remotely. In case your iPhone App crashed (or else), you cannot set WeMo up remotely. No web access, telnet..etc.
    2. You cannot have more than one locations and controlled by the same App on iPhone.
    3. Tech support not good. I emailed the (first) question above, they simply direct me to online support web page, which is useless.

    I am returning my WeMo.

    89 of 94 people found this useful

  • 1.0 out of 5 stars

    Good in theory

    • Written by from Minneapolis

    I reallly wanted to like/love this contraption... and based on how many I purchased, my wallet thinks I love them.

    That's where the love ends.

    Everything will work well with these devices until they roll out a new app update or a new firmware update. Then brace yourself for 15 minutes worth of work for every device you have. The 15 minutes per device will be used to reset all the settings so that you can once again access them when you're not at home

    Mind you. Belkin has updated the software at least 4 times since I purchased them this fall. ('12)

    Multiply that time 9 devices and 4 updates and you have the hours of frustration that have resulted from something that isn't cheap and was supposed to make my life easier.

    Don't believe the other reviews listed here. They're cheerily suspicious. Check out the reviews written by publications for a better sense of this product.

    Thus ends my scathing review. Just wish I'd waited to buy the new Hue light bulbs now at Apple. No wait, I did also buy them and surprisingly, they work!

    55 of 69 people found this useful

  • 1.0 out of 5 stars

    Badly limited device due to Belkin's short sighted thinking

    • Written by from Portland

    WeMo could be phenomenal. It could be a switch you could trigger via hotkey on your Mac, but it isn't. It could be a switch you could teach your universal remote to trigger. But it isn't.

    Instead, WeMo is a switch you trigger using an iPhone app. It sounds like a neat idea at first, but once you've used it, you realize how annoying it is.

    If you want to use WeMo for a lamp, you're better off buying Philips Hue light bulbs. With Hue, you can use Mac apps, iOS apps, or you can write your own code. The API is open. I created hotkeys on my Mac that turn my Hue lights on in various settings (plus 'off' of course) and I use BetterTouchTool to map those keys into my Apple Remote. In other words, remote control for my lights. SWEET! Ah, but I can't do any of that for WeMo because it never occurred to Belkin that a phone might not be the best way to access a switch.

    Don't expect Mac apps for WeMo any time soon. Belkin specifically states that users and developers may not "Copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, decrypt, or create derivative works of the API and its parts" ...in other words, the best you're going to get with WeMo is an iOS app. Do you really want to have to go get your phone and then scroll through apps to turn on a switch?

    Even the hardware is trash. It's a big bulky 1980's looking switch that takes up so much physical space. It uses one outlet and blocks the other because it's so big and poorly designed.

    WeMo is garbage. Maybe five to ten years from now, Belkin will try again. All I can say is that the hardware is cheap, the software is insanely limited, and the functionality is needlessly poor. I'd give WeMo zero stars if that were an option.

    34 of 36 people found this useful

  • 1.0 out of 5 stars

    Not working as advertised

    • Written by from Del Mar

    Remote access can not be enabled in a multiple router / range extended network environment. Belkin's servers require the switch(es) being bound to one router MAC for the remote access to work. Premature release of a poorly thought through and developed product. Works nicely when controlled from device that is operating on the same WiFi.

    35 of 40 people found this useful

  • 1.0 out of 5 stars

    It's like the folks at Belkin aren't even trying.

    • Written by from Memphis

    I really don't know how this has such a high rating here. I have owned two of the Belkin WeMo switches. Connection is a nightmare. Nothing more fun than waiting and waiting and waiting to have these things either not be able to find a network or join a network. As a former Apple employee with network certification I do know how to set up a robust network in a home. I have great signal strength over at my neighbors house but with these Belkin switches it is hit or miss at best. Once you have one plugged, assuming you can it to be functional, never ever unplug it again. Never change any setting and never have a power outage. If you do you will find yourself spending hours trying to get the thing working again. Seriously don't bother buying this piece of plastic junk.
    Additionally these things are huge. They pretty much cover up a duplex outlet and make a quad gang outlet with access to one outlet and you better have a pretty tiny plug to use for that outlet. Of course this troglodyte design problem only matters if you can get the switch to connect and then become functional, which is unlikely. Or you can do what I do and just leave them unplugged in the hopes that someday Belkin will get there act together, rewrite their lousy software, and upload a firmware fix that does actually fix this piece of junk.

    32 of 35 people found this useful

  • 1.0 out of 5 stars

    iOS app painfully slow

    • Written by from DALLAS

    The app sometimes has to "look for sensors/switches" for several minutes before finding the switch, which happens to be 2 feet from my iphone and 10 feet from my wifi router. Also, sometimes the app indicates a device is on when it's off and vice versa.

    Wish I would've spent the $ elsewhere.

    Belkin - please refine the software.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    you cannot have WeMo in more than one location !!!! really

    • Written by from Newark

    if you want to have WeMo at home and one somewhere else, or even (in this, the 21st century) in more locations you will need to buy multiple iPads or iPhones !!
    you can have multiple WeMo switches, but they must all be at ONE location, since the WeMo software will not work for multiple locations. Is hard to believe there is such an obvious shortcoming - its never mentioned in their adverts, but they have been promising fot over a year to remedy this situation, don't hold your breath.

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Horrible Support, poorly designed software

    • Written by from Columbia

    Bought several WeMo switcheds set them up and worked fine.

    Upgraded my wireless access point. Reset Wemo's and set them up again. Can now only control them via external network, not on local wireless net, although no errors in the setup of the devices. No devices are found locally after setup, just hangs.

    Made numerous calls to support, and paid for Belkin Premium support. Have never reached anyone knowledgable about WeMo's. Only receive repetitive e-mails asking me to repeat the things I have already done.

    Research on the net indicated that Belkin stores info about the Wireless access point the device is associated with initially on their servers. If you change the access point name it cannot be updated on their servers by the consumer.

    You are also unable to reach anyone at Belkin to reset or correct the info. Am the not so proud owner of three semi-useless bricks call WeMo now....

    Based on the support experience I have stopped by Belkin products as a rule..

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Just wait, all you with positive reviews will change to 1*

    • Written by from Vista

    Worked great for a few months. Then with a new firmware install I have not been able to find or setup ANY of the four devices I had working fine before. Their solution? Reset. I did this on all four devices and everyone fails and says "lost connection" during setup. Once that is done, you have to do a reset again because the app will never find a device. I have done this about 10 times now and not a single decide works. These are not ready for primetime. The most frustrating junk I have ever used.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Firmware Issues

    • Written by from Monroe

    Purchases the WeMo Switch without motion detection for $49.99 yesterday. Took only a few minutes to set it up which I was impressed by. Simply opened it up, plugged it in, along with my desk lamp, connected to it through the wifi settings on my iPhone, downloaded the app and that was it. Easy. The problem started when I was unable to change settings because of the outdated firmware. I proceeded to update the firmware which is ABSOLUTELY necessary if you wish to actually use this thing to its full advantage. After a five minute firmware upgrade the WeMo app cannot detect the WeMo switch. I have reset router, unplugged the switch, restarted iPhone and reinstalled the app. No resolution at this time.

    21 of 26 people found this useful

  • 1.0 out of 5 stars

    Wifi drops and switch needs to be manually reset

    • Written by from Tullamore

    Easy set up and worked well initially but every time my Wifi drops the switch has to be manually reset, not much good if I am away from the house.
    Now I cannot see the switch over the internet, it will only work over the Wifi.
    Would not recommend or buy another one of these products. Great idea but not working as I had expected and Technical Support poor.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    Big let down

    • Written by from detroit

    I got the device home and plug it.... it took a few good tries before it showed up on my network. After playing around with it i got it to work right... 3 minutes late it stop working all together.... it still does not show up on the network until I do the quick unplug and plug it back in trick... the device will will not stay on the network for more then 3 minutes before it shut down again. I must got a bad unit....

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Update has a bug

    • Written by from Newbury,

    Basically they used to work fine and since the latest update they don't respond with the network. Even if you get them setup it seems the wifi on the plugs turns itself off after a certain amount of time and then they are undiscoverable. Belkin need to change this back quick or a lot of people are buying really expensive pieces of plastic. Revert back to the old update settings and give us that as an update or sort it out properly

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Just doesn't work

    • Written by from Natick

    If you can get it to join your network, which is NOT as easy as Belkin say, it disconnects constantly. No other devices on my wireless have this problem. I strongly recommend against buying this. It's not ready for prime time.

    24 of 34 people found this useful

  • 1.0 out of 5 stars

    If you want to be frustrated beyond belief this is what you want.

    • Written by from Erinsville

    In this world of technology every piece of techno hardware has an Achilles Heal, in the case of the WEMO and the NETCAN from Belkin the Achilles Heal is two fold. One is the ISP and the second is the local power provider.

    I have had no end of problems with both of these items. The power goes out for an extended period during a storm and WEMO’s lost when the power comes back. My ISP looses their DNS servers and the folks at my ISP’s Customer Service are too dumb to know that because they are in India reading a script and after another prolonged period the WEMO’s I have turn stupid yet again. They can’t find my wifi, they can’t connect, they just sit and blink orange crying for help.

    As it turns out the NETCAM is no smarter. It too under the same circumstances as above also turns stupid and blinks away wanting to be rescued.

    For a while I thought much of this had ended. I even commended Belkin for their improvements but in the last few weeks I have had to reinstall, and reinstall, and reinstall, and reinstall, and reinstall, and reinstall, to the point my patience is exhausted.

    X10 products are far more reliable, and I am putting them back into service replacing ALL of my Belkin products. In this rural environment of unstable power and an ISP (Bell Canada) who couldn’t care less about their customers or if their products actually work, and as they are a monopoly, they are my only choice, the WEMO and NETCAM are simply poor choices because they rely so heavily on wifi to perform their duties.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Does not keep settings or work correctly

    • Written by from prince george

    I have 4 of the Wemo Switches and they dont work properly, period. cant find it on the network, stops working, stops responding, etc etc.

    This needs to be overhauled.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Wemo stopped working

    • Written by from Reading

    I have 3 WEMO switches, all was fine until I decided to upgrade to an Airport Extreme Timecapsule today. I go the TC working very quickly and have both the 5GHz and 2.4GHz networks working. My Apple TV, iPhone 5 and iPad work well. Plus my Macbook Pro is connected at about 450Mbps! Time for the Wemo devices - I reset them all to default and my iPhone 5 can detect them. Once I have configured them they fail to appear as a Wemo device, apart from on my old HTC desire S. C'mon Apple - it must be down to you guys?

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Never worked

    • Written by from Santa Maria

    I never got this thing to work did what belkin told me to do, and still just sits and sits starts blinking orange right outta the box not sure what to do with this pile of junk. Its been 30 days so i assume its not worth taking back. This thing doesnt do what it says it does for me at least what a waste of money

    17 of 23 people found this useful

  • 1.0 out of 5 stars

    Do not buy this

    • Written by from Brisbane

    This product is terrible and Belkin's support is non-existent. Why Apple has allowed this into their store is confusing.

    First experience is that the item requires a software update. Except when one goes to update it the product it is 'bricked' and needs a hardware reset. After the reset the stupid thing asks for a SW update again and the cycle continues.

    Do not buy this product.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    Does not work.

    • Written by from Getafe

    The app doesn't detect the device. I have to unplug the thing every time I want it to work which kind of negates the point of the whole exercise, being switching on and off remotely. And I paid €50, not $50!! Fool me once shame on you.... You're not fooling me twice. Bad Belkin.

    13 of 16 people found this useful