• 1.0 out of 5 stars

    Terrible built quality - just don't buy

    • Written by from New York

    I bought my C5 3 years ago. The first pair came defected and made terrible noise. It was replaced by B&W. The new pair, In less than a year the left ear stopped working completely. B&W replaced it again. This pair lasted almost a year as well, when both sides started being choppy. This time B&W refused to replace it, claiming only the original warranty stands (though evidently it wasn't their policy a year ago). I never used it for the gym. Never put it in my pocket. Never rolled it. It still looks new, the cable looks springy.

    So you can say B&W have decent customer service, or terrible product, or both. Unless you want your pair for only one year, don't touch this.

    2 of 3 people found this useful

  • 4.0 out of 5 stars

    A comparison with others I've tried

    • Written by from Golden Valley

    I brought home the B & W C5s along with a Martin Logan Mikros 70 and a Bose SIE2i in order to determine which I preferred. Here is the result of my admittedly unscientific comparison.

    1. Fit. The B & W fit my ears the best. The Martin Logans moved around inside my ears and I always had the feeling they were about to fall out, using the largest tips provided that fit my ears, even though they never did. They were less comfortable than the B & Ws. I never did figure out how to get the wing mechanism on the Bose ear buds to fit my ears and I gave up trying. Admittedly, fit is a subjective thing and one has to try them to see which fit best.

    2. Sound. The B & W was by far the best sounding of the three, subject to the following caveat. When I used the largest of the tips provided, they created a pretty good seal from outside influences. When I did this, the base increased to a great degree and the music came alive. The differentiation between instruments, the sharp base and the overall clarity were fantastic and far exceeded that which I was able to achieve with the other two ear buds utilizing the largest tips provided that fit my ears. The other two ear buds were more mushy in sound with less differentiation among the instruments. However, when I ran on my treadmill utilizing the B & Ws with the largest tips provided, each time my foot hit the deck of my treadmill, it would create a very distracting thumping base sound in my ears that overrode the music. It was therefore impossible to run using those tips. (I suspect that this will also occur to a lesser degree when running outside, but since it is still very much winter where I live, I have not tried running outside with them yet.) When I changed the tips on the B & Ws back to those that were on them when I received the package (the third largest out of the four provided), the thumping base sound from the treadmill deck was eliminated, but so was the liveliness and fantastic base sound that came with my use of the largest tips. With these smaller tips, the B & Ws were not much better sounding than the other two ear buds that I tried. I will therefore utilize the larger tips when not running and the smaller size tips for running on the treadmill.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Niche Product, Not OK

    • Written by from Toronto

    I bought these based on the reviews on this site which are, if I'm being honest, kind of mixed. Turns out they're mixed for a reason. I had them for a week before returning them because after trying all five of the buds that came with them, I could not get a seal to save my life. On top of that, after an hour or so, the adjustable cord that goes in the outer part of your ear that is supposed to hold them in place, actually prevents them from creating a seal, and gave me a headache.

    I should mention that when I held them in my ears to create a seal they did sound great but if you have to hold the buds in place, that's a failure in the design. The idea is good but I feel like it wasn't fully flushed out before the product was released. I was also really disappointed in the quality of the cords which were very thin and ill protected. I'm sure it wouldn't take much to snap one of them. Then there's the apple remote, really not a fan of this, Its hard to operate without looking at it. Anyways, really disappointed in the product because I thought I was buying something that was next-gen in design, when in reality its a product that needs a lot of work to make them useful for more than that small group of people who have ears they fit in.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Fantastic sound but would not recommend due to quality issues.

    • Written by from Calgary

    Probably one of the best sounding in-ear or headphones hi have heard in a long time, being a non hard-core audiophile like myself it's hard it would be hard to see needing anything better than this. The first time they broke the left ear bud stopped working and B&W replaced (after a painful warranty process with there north america distributor), after another six months of not very hard to use the
    Remote started failing and sending mixed signals to the iPhone causing the volume to go up without input and large amounts of static in the buds. I have no doubt that some people buy these and get great performance and longevity from them but unfortunately I was not one of them.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Blown Away!

    • Written by from Calgary

    What can I say, WOW! This is by far the nicest sounding set of headphones I have ever owned. The sound is natural, and sounds more like a set of nice speakers as opposed to traditional headphones that sound artificial (sound is blaring in your ear).

    At first, I was frustrated with the loop design, however once I actually figured out how to wear them (you have to twist them in) I love the design and could not go back.

    Do not hesitate, these are ridiculously awesome!!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Poor construction and shoddy assembly; great sound

    • Written by from Unity

    These In-Ear phones produce some of the best sound that I have experienced. The quality of the sound is superior to the top of the line Schuur and Seinheiser, both of which I own. The sound isolation is excellent for a generic-fit in-ear phone.

    Unfortunately the cables and control are wholly unreliable in my experience. The first pair that I tried was bad right out of the box. The second pair failed for the left channel within a few weeks. I will take the second pair back to the Apple store and see if they will give me a replacement.

    I like the sound of these phones so much that I am willing to try again, and simply reserve these for airplane trips when sound isolation is so important.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Noise reduction satisfied

    • Written by from ewrwer

    A very efficient noise reduction. I use them mostly in airplanes, no comparison with native Apple earphones. Although, read lots of bad reviews on American websites, mostly about hardware and wire issues.

  • 5.0 out of 5 stars

    AMAZING! Definitely worth the price tag.

    • Written by from Iowa City

    I was reluctant to spend nearly $180 on earbuds; however, I decided to take a chance on the Bowers & Wilkins C5's and I am so glad I did. These in-ear headphones are AMAZING. The sound quality is superb, the headphones stay put thanks to the "secure loop" and are comfortable on top of it all. I would definitely recommend these headphones - especially to anyone reluctant to the higher price tag - take the plunge. You'll be glad you did.

  • 3.0 out of 5 stars

    Great sound but so uncomfortable...

    • Written by from Brighton

    I'd give them 5 stars if they weren't so uncomfortable for prolonged listening. It's related to the shape of your ears - some people will find the perfect fit with these earphones but they're just not right for me.
    The concept of the 'in ear' loop is a good one I'm sure, but no matter what tips I tried I either couldn't get them to make a proper seal or even stay in my ear even with limited movement, or be suffering some real pain after 30 minutes of listening.
    Earphone choice is very subjective, and for the short periods when everything was right, these do sound amazing - they're just not for me I'm afraid...

  • 5.0 out of 5 stars

    A melodic snuggle

    • Written by from houston

    Like most folks living in a world of portable listening, I have a graveyard of retired headphones and earbuds. The headphones always feel like too much stuff and the earbuds are either very uncomfortable, or they fall out and the sound is less than desired.

    The C5 is my pick. Comfortable...stays in with the very clever and adjustable loop...and sound great. These are great when flying, riding a train, isolating yourself in a noisy place or working out on a rowing machine. I can't say enough about the comfortable fit and their 'stay-in' ability. The real test is a 17 hour flight from Asia on your iPod...no problem. Ears felt fine at the end of the flight. It was if I spent a great day with Pink Floyd in my head...chilled an lost in the brilliance of David Gilmour's soaring guitar solos.

  • 2.0 out of 5 stars

    not for everyone

    • Written by from Gresham

    I bought the B&W C5 for 2 reasons. I wanted a really good sounding in-ear headphones. B&W has a good reputation for their products and these DO sound very good. the 2nd main reason: I need a pair that stays put in my ears when I'm at the gym or doing any outdoor activities. for me, this is where they fell way short. I was intrigued by the design. seemed like a good way to solve my problem of the in-ear pods that always fall out or need to be secured constantly. I tried all the different sized "bud" adaptors that came with but nothing solved the problem. running on a treadmill, doing sit-ups or even mowing the lawn, these C5s never stay in. I really wish there could've be someway to try before buying I could've gone with a different brand. again, these do sound really good BUT given my main reason as fit I'm only giving these 2 stars.

  • 2.0 out of 5 stars

    Great design, great sound, but extremely poor quality

    • Written by from New York

    The sound is great and the shape is nice. However the quality of the cord is poor. 3 of these headsets were defective after a couple of months...

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Awesome

    • Written by from London

    Bought these yesterday and they are so good.

    Tested with various music from Bruno Mars, to Arctic Monkeys, to Limp Bizkit and Cyprus Hill. The sound was amazing on all levels whether the music was meant for the voice or for the bass.

    Highly recommended - a steal too at £150.

  • 4.0 out of 5 stars

    Great Audio But Cable Gets Tangled

    • Written by from Eastgardens

    I bought these to replace my Klipsch which I loved but lost. The audio quality is very good and the cable looks great as the plastic sheath is transparent and you can see the cable strands. However it gets tangled very easy and is hard to unravel in a hurry.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    i dont understand ????

    • Written by from Norwood

    Hi guys reason i am writing this review is many one star review and many people complain about quality of it. But i have mine for 7 months and they work perfectly only small complain that i have is they don't stay in ear firmly but after changing ear tips everything works great... Maybe i am just lucky one to have good pair of B&W...

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Incredible

    • Written by from New York

    These are the real deal. You wont be disappointed

  • 3.0 out of 5 stars

    Great Sound, Good Noise Cancellation, not so comfortable

    • Written by from Red Bank

    I've been looking for high quality headphones that stay in place when I wear them and I have to say, these do just that. The only downside is that after about an hour's worth of use, they begin to hurt my ear and feel extremely uncomfortable. The sound is pretty good though, probably on the upper end for it's price range, the noise cancellation is also decent.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    ...thinkin' a good choice

    • Written by from Saint Louis Park

    There lots of opinions to be read. Suffice it to say the sound is stunning. My Bose QC3 cannot hold a candle to the C5's fidelity. Only time will tell about quality related issues. With a 2-yr warranty, I feel comfort that I'll get the value and enjoyment even though a bit pricey. Recommended...

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Good sound but poorly built

    • Written by from Oakville

    I bought my C5 in December 2011 and had to replace them twice since then. The same problem both times - sound volume goes low in the right phone after a few months of usage. The third C5 I was given as a replacement had a bad control switch from the beginning, I guess its top is slightly misplaced. When I click on it once to pause, it increases the volume instead. Double or triple clicks are simply impossible. Anyway, I decided to keep it because I spent some $$ to ship the previous C5 back to B&W and if this one breaks, I'll simply through it away and buy anything but B&W.

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    Extremely comfortable, great sound.

    • Written by from Brooklyn

    The title says it all. These are the most comfortable headphones I've ever owned, and the sound is clear and natural. They won't blow you away with bass, so it depends what you're looking for. My only issue has been the cord, which is absolutely impossible to straighten, leaving it hanging down in a vaguely slinky fashion with a several inch diameter. The microphone is great, but the controls could use just a tad more refinement.

    2 of 2 people found this useful