• 1.0 out of 5 stars

    15" MBP Retina Slips Off!

    • Written by from Ogden

    Pretty much the same as everyone else...I purchased this stand in Late 2013 for a 13" MacBook Pro Retina, which worked flawlessly! Then I upgraded to a 15" MacBook Pro Retina this past August and to my horror my MacBook was on my table (in front of my hi-rise Stand) the next morning. Over the next few days I watched (over the period of under an hour) that my MacBook slowly slides down the stand and I constantly had to re-adjust the laptop. Ultimately I just boxed the stand up and decided not to use it because I didn't want any damage to come of my new (and very expensive) macBook Pro.

    I contacted Twelve South about the issue. They offered for me to return the stand (with me paying return shipping) for a replacement...all because I was still within the 1-year warranty. Had it been past a year I would have been SOL. Still debating on getting a replacement. It is an excellent stand when it works, however I cannot recommend it to any 15" macBook Pro user.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not as well made as I had hoped

    • Written by from Startford Upon Avon

    This is fine functionally and holds my 15 inch retina macbook pro in place well, however the connection at the top of stand is secured by a welded rivet and it has already come loose (a few days). You can not tighten it and now the macbook pro wobbles about on this stand and if not positioned with more weight to one side it sags to one side. If you like symmetry as I do, this will drive you nuts.

    Bad purchase and I will be replacing this with a better made stand.

  • 1.0 out of 5 stars

    Total rip-off that should not be on the market!

    • Written by from New York

    My 2010 15" MacBook Pro now slides off the stand every time that I forget to take it off the stand after using the computer. My experience is exactly the same as the large number of other users/reviewers reporting that the stand will not stably hold the laptop, and I am definitely using it correctly (laptop on the V, not the rectangle). It was stable for the first few weeks before I noticed a slight tendency to slide. Then one night it slid off the stand and pulled an external hard drive and some other stuff onto the floor with it, and it has never held the laptop stably since then. My guess is that this is a design flaw that escaped notice due to insufficient testing by the mechanically incompetent design team that produced it. The rubber on the V rapidly looses enough of its adhesiveness that it can no longer grip the laptop stably for more than a short period of time. I feel completely ripped off and would be eager to file a consumer complaint with the NY Attorney General's office if anyone else is in NY State and would like to join with me. Apple shouldn't be selling this dangerous, overpriced piece of junk, and the company should be sued.

  • 1.0 out of 5 stars

    Both my MBPro15" and MBAir13" slide forward

    • Written by from Mumbai

    Both my MBPro15" and MBAir13" slide forward ...15 - 20 mins and they are almost on the desk ! Nice looking product but sadly doesn't work...unless I am completely missing something on the installation front! Should have paid attention to all the reviews mentioning exactly this issue :( I don't recommend anyone buy this.

  • 1.0 out of 5 stars

    Macbook slides off, isn't very stable

    • Written by from Anaheim

    I bought this because I thought it was the best looking stand out there. After nearly a year I must say that I am extremely disappointed.

    To clarify, I am not using this product wrong, upside down, or any thing else. My desk is level and stable (built into the house).

    The Piston Wobbles Too Much

    It is very easy to lock this in a position where the macbook won't be level.

    Your Macbook with SLIDE OFF and potential BREAK

    I don't use my stand very often, but my laptop has already fallen off twice. Both time happened when I wasn't at my desk, so it wasn't like I was pounding or leaning on my desk. The only thing that saved my $$$ Macbook Pro was the thunderbolt cable I had plugged in and my chair.

    I would never recommend this to anyone. Worst. Stand. Ever.

    NOTE: TwelveSouth has nicely designed products, but this and the other product I have both don't live up to the quality I was expecting at this price. It's priced like a premium product but feels like it has a low build quality.

  • 1.0 out of 5 stars

    Yep, it slips. DONT BUY

    • Written by from Walnut Creek

    Middle of the night I hear a crash from the next room. I go investigate and sure enough, my expensive MB Pro is laying on the ground, having slipped off the HiRise and smashed on the ground. Ouch. Make sure you buy a stand with the little feet that prevents it from slipping off.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    not what I thought I paid for

    • Written by from Driver

    I had this stand for over a year now, first it was great, then my 13' mac book pro start to sliding off and it becomes wobbly, not happy!

  • 1.0 out of 5 stars

    Twelve South Stand for Macbook Pro

    • Written by from Groningen

    You get a beautiful package, the stand is nicely designed but the finish of the product is very poor. There was glue all over the product, but the rubber mat (which grips the Macbook) was not properly attached.

    My advice for potential customers would be to save your money and place your Macbook on 2 old phone books. (provides equal elevation)
    My advice for the company would be to save money on the beautiful package and spend it on proper product control.

    Thank you.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    HiRise Twelve South for MacBookAir beautiful yet useless

    • Written by from Cote St Luc

    I am so disappointed with my recent purchase- the Twelve South HiRise stand for my MacBookAir 11 inches slides off completely. I adjusted and readjusted following the instructions, but the inclination of the stand does not move, only the height can be changed. I am baffled at how such features could pass any kind of quality control testing. I am returning this stand to the store and will buy another adjustable stand.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    My Macbook Pro slides off all the time :-(

    • Written by from Bogangar

    Pretty disappointed with this stand. My macbook does not stick and gradually slips down. Within 30 minutes it would slide right off my stand if I wouldn't have to continuously adjust it. It stays on there when wrapping rubber bands around the arms but that surely can't be the solution. I am not using it upside down ;-) I may have a faulty product but looking at the reviews others are experiencing the same issue. It looks good but that's about all unfortunately - a wast of money.

  • 1.0 out of 5 stars

    Looks nice...

    • Written by from Santa Rosa

    I have had great experiences with twelve south products but this is definitely not one that I would recommend to others.
    In fact i will be returning this product. If i could upload pictures of this product and it failing to hold my macbook pro 13 then I would. the HiRise does not hold your macbook well. Several times while using my laptop I need to push it back or replace it on the stand.

    It may seem at first that the rubber pads should hold your laptop but that wrong. Even now as am writing this review with my wireless keyboard I can see it slipping downward.

    DO NOT BUY THIS STAND. Buy a better one...for cheaper!! Just ordered the mStand from Rain and will be returning this product later today.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Initially great, but frankly now a waste of money

    • Written by from HAYLE

    I was initially impressed with this product, looked great, very functional, did the job I wanted. But now a month on, I put my laptop on the stand, walk away for 1-2 hours come back and it has slipped down 1-2inches on the stand, meaning left longer my laptop will fall off. Thats not what I expect to pay for. I would not recommend this stand to anyone for that reason, the rubber treads on the stand clearly very quickly looses its gripping power. It's such a shame that what appeared to be a great product has this major flaw. I have contacted Twelve Souths customer support, but had no response back, which is sadly another reason not to recommend this product. Twelve south I expect better.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Complete junk, returned immediately

    • Written by from Walnut creek

    As many reviewers have stated, the "grip" on the portion of the stand that is supposed to hold to the bottom of the computer is not sifficient. My MacBook pro fell off the stand three times. Yes I was using it in the correct orientation after carefully reading the (brief) instructions. As well, the unit was not entirely symmetrical. I suggest Apple pull this off the shelves immediately. As a fail safe, I would only recommend a stand that has little "feet" to ensure the computer does not slip off, if the stand holds it at an angle where gravity can work its magic.

    Again, this item is complete junk. I wouldn't use this if it were for free, or even if someone PAID me to use it. Not worth the potential damage to your computer.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Don't Buy this Product

    • Written by from Santa Rosa

    I have two Macbook Pro (2010 & 2013) and they both slipped off after a few minutes. This design would be better if there were two catch pieces in the front to prevent computers from falling off.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    MacBook Pro went crashing to the ground BY ITSELF

    • Written by from Southampton

    Never been happy with this stand and should have heeded the previous negative reviews...

    Since purchasing I've found that my MacBook Pro seems to gradually slide off to the bottom right without even touching it and so constantly having to slide it back up onto the stand every 30 mins. Perhaps it's just from the vibration of using my external keyboard and mouse but it's quite a design flaw that there aren't supports on the bottom end.

    Once, I hadn't seen how far it had moved off the stand (paying more attention to my main monitor) and before I could catch it my MBP went crashing to the ground, thankfully with nothing broken.

    It wobbles around like crazy if I try to use the MBP whilst on the stand and doesn't adjust to a very high position at all.

    Will be returning as it's very poor value for money and does not do the job.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Send it back

    • Written by from Belmont

    First thing I noticed is the adjustable portion is wobbly. Then when I got my MacBook Pro on it I noticed a slant. The left edge is a full 1/2 inch lower that the right edge! I'm sending it back. Not waiting around for my laptop to slip off!

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    MacBooks really slip off

    • Written by from Budapest

    Bought about 6 months ago. I couldn't believe when I came home and my Macbook was on the floor, Hi-Rise on the desk.
    Both my aluminium MacBook 13" (2008) and my MacBook Pro 15" (2011) slowly slips off! In every 30 minutes I have to adjust its position back.
    And yes, I use it the right way: V shape up! It's not just useless and waste of lot of money but cracked my MacBook's side when it fell off (warranty lost...). No answers from TwelveSouth support.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    do NOT buy this product!

    • Written by from Tulsa

    Terrible design does not function as intended. The supposedly sticky surface that is to hold your laptop in place does NOT; laptop slides right off & into your lap, every time.
    This item is an embarrassment and should NOT be endorsed by apple!

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Don't bother with it!

    • Written by from Dallas

    I was recently looking for a stand and while at the store, looked at some reviews for this particular stand and it was at 3 stars, so i knew i was taking a 50/50 risk. The risk was not worth it. It slides on the bottom, but right out of the box it also slips from the top, i set my macbook on the stand and a few minutes in it already starts to slip off. I still give it another chance so I leave the room for a few minutes, and when i come back my macbook is on the table tilted OFF the stand. I give it another try; same thing. I'm on my way to return this dumb product in exchange for something else. DO NOT waste your time on this stand, really, save your time!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from Chicago

    My laptop slowly slips will I am working. I cannot be comfortable to leave it on the HiRise Stand while I leave as I don't now whether it might fall. I truly feel I wasted my money in this Stand. My strong recommendation is not to buy it and look for another more secure option.

    5 of 7 people found this useful