Apple Software

Most Mac software is now available for immediate download through the Mac App Store (requires OS X 10.6 or later). The Apple Online Store offers some software products for purchase, boxed and downloadable, including previous versions of OS X and Pro keys for QuickTime 7 for Mac and Windows.

Older Versions of OS X

The most recent version of OS X is Mavericks (10.9). Learn how to upgrade to OS X Mavericks.

If you need older versions of OS X, they can purchased on the Apple Online Store:

What you will receive:

  • When ordering Snow Leopard, you will receive the product on DVD with printed and electronic documentation.
  • When ordering Lion or Mountain Lion, you will receive an email with a redemption code for use with the Mac App Store.

Problems with Mac OS X

For technical issues, you can visit expresslane.apple.com to connect directly with an Apple Expert for assistance.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1800-80-6419.

Please read the product information for Electronic Software Downloads and Apple’s Sales and Refund Policy carefully, as software download purchases are non-refundable.

GarageBand Learn to Play

Learn to Play lessons are great ways to enhance your ability to make music and are available exclusively through GarageBand, which is included in Apple’s iLife software suite of applications. GarageBand allows you to create and record music, make podcasts, and play with your own virtual band! Learn more about iLife and GarageBand.

Playing Learn to Play Lessons

To play a Basic Lesson or purchased Artist Lesson:

1. Launch GarageBand, and navigate to the Learn to Play area.

2. You can play the free and purchased content you’ve downloaded.

3. To preview new content or make new purchases, go to the Lesson Store.

Previewing Learn to Play Lessons

You can preview Basic Lessons before you download them and Artist Lessons before you purchase them.

1. Launch GarageBand, and click on the Lesson Store tab.

2. Click either the Basic Lessons or Artist Lessons tab in the main area of the window.

3. To preview lessons, click anywhere in the rectangle (except the “Buy Now” button).

4. The preview starts playing.

Purchasing and Downloading Artists Lessons

When you purchase Artist Lessons, you receive your content instantly! Once you’re in the Lesson Store and you find the Artist Lesson you like, simply click the "Buy Now" button. You’ll be asked to sign-in with your Apple ID and password.

Note: If you don’t have an Apple ID, click the “create an Apple ID” link and follow the instructions. Refer to the Your Account section of Online Help to learn more about the benefits of an Apple ID, or to find/reset your Apple ID or password.

1. Create or Use Your Apple ID.

2. Enter your payment information, and click the “Buy Now” button.

3. The Learn to Play area launches, where you can see your lesson being downloaded.

4. Once your lesson is downloaded, click Play to enjoy!

Retrieving Downloaded Artist Lessons

If your Artist Lesson does not automatically begin downloading, you quit GarageBand before your lesson finished downloading, or you do not see your purchased lessons in GarageBand, there are a few ways to retrieve your content:

  • Re-open GarageBand and your content will resume downloading where it left off.
  • View and re-download your Artist Lesson purchases by visiting the Downloadable Software Purchases section of Your Account.

Problems with Artist Lessons

If you’re having trouble purchasing, downloading, or retrieving Artist Lessons, please contact Apple Store Customer Service at 1800-80-6419.

If you’re having trouble previewing or playing Artist Lessons you’ve purchased, or have questions about system requirements, please contact AppleCare Technical Support.

Please read the product information for Electronic Software Downloads and Apple’s Sales and Refund Policy carefully, as software download purchases are non-refundable.

System Requirements for Learn to Play lessons

Double check to ensure you have the right system requirements to download and play Learn to Play lessons. Refer to for more information.

QuickTime

The QuickTime family of software gives users a multimedia framework capable of handling digital video, media clips, sound, text, animation, music, and more. All Apple computer systems ship with QuickTime Player already installed.

QuickTime Player contains basic playback operations, but you can also take QuickTime to the next level, by purchasing QuickTime Pro and unlocking additional features. With QuickTime Pro you can easily edit, share, and distribute audio and video content.

How to try QuickTime

You can try QuickTime for free when you visit: apple.com/asia/quicktime/download.

How to Purchase QuickTime Pro

You can purchase QuickTime Pro for Mac OS X or QuickTime Pro for Windows by visiting the Apple Online Store.

How to Upgrade and Use QuickTime Pro

1. Make sure the latest version of QuickTime Player is installed on your computer.

2. Purchase QuickTime Pro.

3. Retrieve your 20-digit registration code at checkout or via email.

4. In the QuickTime Player application, go to Preferences and enter the registration code.

5. Enjoy QuickTime Pro!

Note: For more information about installing QuickTime Pro, click here.

Retrieving your QuickTime Pro Registration Code

When you purchase QuickTime Pro on the Apple Online Store, you receive your registration code instantly. Your registration code will be displayed on the Thank you for your order page immediately after checkout and is sent to you from Apple via email.

You can also view your QuickTime Pro Registration code by visiting the View order history section of Your Account.

Problems with QuickTime Pro

Visit apple.com/asia/support/quicktime for QuickTime user guides, FAQs, and technical specifications.

For technical issues, you can visit expresslane.apple.com to connect directly with an Apple Expert for assistance or visit apple.com/my/support to view all the support resources available.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1800-80-6419.

Please read the product information for Electronic Software Downloads and Apple’s Sales and Refund Policy carefully, as software download purchases are non-refundable.

iWork

How to Purchase iWork

You can easily purchase Keynote, Pages, and Numbers from the Mac App Store to start creating beautiful presentations, documents, and spreadsheets today.

Problems with iWork

Visit apple.com/asia/support/iwork for iWork user guides, FAQs, and technical specifications.

For technical issues, you can visit expresslane.apple.com to connect directly with an Apple Expert for assistance or visit apple.com/my/support to view all the support resources available.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1800-80-6419.

Please read the product information for Electronic Software Downloads and Apple’s Sales and Refund Policy carefully, as software download purchases are non-refundable.

Aperture

Aperture offers photographers a streamlined way to speed through edits, make essential adjustments, and deliver photos online and in print. It allows you to import, edit, organize, retouch, publish, and archive images.

How to Purchase Aperture

You can purchase Aperture by visiting the Mac App Store.

Problems with Aperture

Visit apple.com/asia/support/aperture for Aperture user guides, FAQs, and technical specifications.

For technical issues, you can visit expresslane.apple.com to connect directly with an Apple Expert for assistance or visit apple.com/my/support to view all the support resources available.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1800-80-6419.

Please read the product information for Electronic Software Downloads and Apple’s Sales and Refund Policy carefully, as software download purchases are non-refundable.