• 1.0 out of 5 stars

    Worst Apple Product I have Bought YET

    • Written by from Niles

    This is the worst product I have ever bought through apple!! Sometimes, the cd drive works perfectly, and other times, I struggle to get it to play or even eject the cd I put in. This problem has occurred multiple times, and I can't stand it! Total waste of money...

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Rackety drive

    • Written by from Bath

    Agree with the other 1* reviews. Not being able (or willing) to read 1 disk in 5 is just about fine, but then being utterly unable to eject it, NOT fine. Why no means to physically expel a troublesome disk? Just NOT worth the trouble.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Slow and Never Will be Convenient

    • Written by from Newport News

    I can understand Apples decision to eliminate the SuperDrive from the laptop line. It allows them to make thinner and lighter laptops. But eliminating the SuperDrive (and actually never offering a Blu-Ray drive) was ridiculous. There is no reason for them to eliminate the SuperDrive from the iMac line other than to save a few $$ and sell external drives at a much higher cost to consumers.

    I was forced to purchase the external SuperDive because I still need access to CD's & DVD's. The external USB SuperDive is noticeably slower than built in drives. It takes longer to read, probably because it's a USB connection. Instead of having a clean desk with just a power chord now there this external drive sitting there taking up space and taking away from the clean look.

    As a result of Apple eliminating the SuperDrive from the iMac line we have not purchased a new iMac in three years (I own a small company with 14 employees, all using iMacs). Instead we are now purchasing used iMac (2011 models preferably) on craigslist and eBay.

    In fact, I'm writing this review with a 27" iMac that I purchased on craigslist. I know Apple is enjoying a lot of success, but as far as I'm concerned we won't be buying any new iMacs any time soon. One last point, Apple says it eliminated the SuperDrive and were able to make the iMac really thin along the edges, but the truth is the new iMac are fatter in the back. I like the 2011 design iMacs more. In this case thinner is most certainly not better.

    28 of 37 people found this useful

  • 1.0 out of 5 stars

    NO

    • Written by from South Pittsburg

    Most difficult thing in the world to get mine to play a simple DVD. Unhappy.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    The worst drive ever created

    • Written by from El Paso

    Cant burn CDs after a year. Wont play any burned media. Its a picky drive that is makes listening to music watching DVDs on your mac a hassle. Switching back to PC... Sorry, mac you make some pretty stuff but it doen't work well for too long. At least with a PC I won't be spending as much money for something to slow down after a couple years of use.

    20 of 35 people found this useful

  • 1.0 out of 5 stars

    Super terrible drive

    • Written by from West Palm Beach

    I didn't even get through the first dvd I played in it. The video stopped, the sound kept going… What happened to Apple Quality!? What a waste of $$ !!

    23 of 26 people found this useful

  • 1.0 out of 5 stars

    Criminal

    • Written by from Brooklyn

    Two prior burns on this 5 month old Superdrive(not). Two days ago ate a CD and will not eject it. Do not even refer me to Apple or
    community groups. I spent 18 hours over 2 days trying to resolve this. Yes I turned it over, talked nice, read to it, and advised it
    of all the steps Apple said to take to solve problem. It is not listening! But I hope you are. Possibly the biggest Apple mistake ever.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    Poor - Buy another brand

    • Written by from Artarmon

    Looks nice. Doesn't accept DVD dual layer and is a bit laggy on disc input and eject - there are better drives out there

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Los Angeles

    I haven't used it much but as others have experienced, it doesn't work for very long. At least I was able to salvage my disc, II can get it to eject the disc by turning it upside down.

    Again, as others have pointed out, for half the price you can get one that works, works well, and lasts.

    Clearly, Apple quality died with Steve Jobs.

    49 of 63 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY

    • Written by from ASCOT

    Will not accept any DVD's, you have to push discs in yourself and there are no buttons - not to mention it's extremely overpriced. You can buy ones that actually work for half the price. Will be returning it.

    31 of 37 people found this useful

  • 1.0 out of 5 stars

    Not Region Free

    • Written by from Chalfont

    I've only been using this a short time, but am SO disappointed this is not region free. It will only switch between regions 5 times and then permanently stay on the 5th selected region. Totally useless for travelers and other people living, working, or studying abroad. At $80 a pop I would expect a more diverse and compatible product.

    Though this is slightly more understandable given Apple's monopolistic tendencies, it's really annoying that this is only compatible with Apple products. Obviously doesn't work with a television or any other kind of laptop.

    Lastly, it would be nice to have a longer cord.

    37 of 46 people found this useful

  • 1.0 out of 5 stars

    Faulty Unit

    • Written by from GREEN VALLEY

    I bought an Apple USB SuperDrive one week after purchasing a new iMac in order to install new software for my business since the new iMac's do not have a CD/DVD drive. The USB SuperDrive does not work. I insert a disc, it makes a few whirring sounds, then spits out the disk. I have tried it with multiple discs with the same results. It looks as though other users have had the same experience.

    34 of 37 people found this useful

  • 1.0 out of 5 stars

    just awful

    • Written by from Auckland

    I've had two of these devices and both have been just terrible, fails to read most CD's when i try to rip them to iTunes. The music, usually only on the first track comes out with background distortion, discs are fine and work perfectly on other devices. I assumed it was a faulty unit but no the replacement does the same and now its out of warranty. I've done a bit of googling about and it seems to be a common problem that Apple just ignore. DON"T WASTE YOUR MONEY BUY A THRID PARTY DRIVE!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    never buy it

    • Written by from amman

    it stopped ejecting after the third cd

    32 of 36 people found this useful

  • 1.0 out of 5 stars

    Garbage: ZERO STARS

    • Written by from Lethbridge

    Got one; wouldn't play or even read any disc. Had it replaced.
    Just tried replacement: same results.
    This thing just makes a whole bunch of noise and then spits the disc out. Total waste of my time and money.
    Tried DVD, DVD-R, CD, CD-R. nothing is readable.

    45 of 52 people found this useful

  • 1.0 out of 5 stars

    sub standard product

    • Written by from Labrador

    The unit looks nice but it has a number of limitation that if I had known about I would not have bought it for my MBPR.
    It does not support being plugged into a powered USB 3 hub..... why Apple???
    I have had issues with importing music CDs, with skipping and dropouts when playing back through iTunes. I think Apple needs to redesign it and make people aware of the hub limitations or just fix the issue.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Failed after 8 months

    • Written by from Hornsby Heights

    Bought a Superdrive $10.00 cheaper from another well known store than from the Apple store downstairs, didn't read discs after 8 months usage. Waiting to see if Apple will replace it.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Short life span

    • Written by from Rockville

    Mine worked for a year and a half. I tried to rip a DVD once and it stopped working meaning it would not accept any DVD after that. Not buying an Apple DVD player anymore. Buy a cheap $30 instead.

    50 of 55 people found this useful

  • 1.0 out of 5 stars

    superdrive

    • Written by from Baulkham Hills

    i did not even know that this superdrive has limited change of region. thinking that the previous region will remember when you inserted the previous dvd used. Annoying!!!. bought series of dvd from USA now could not be able to watch it. What a reap off!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Check the compatibility, carefully!

    • Written by from Sydney

    The optical drive in my late 2006 Macbook Pro has all but failed. I'm in the middle of transferring my CD library to iTunes and half of the discs are unable to be read by the drive. I went out and bought a brand new USB superdrive to complete the task. Lo and behold it doesn't work with my MBP. I should have checked to see if it was compatible, so it's my own fault. But come on, who makes an external superdrive that won't work with any Mac.

    4 of 4 people found this useful