Customer Reviews and Ratings

3.5 out of 5 stars

Based on 379 reviews

  • 2.0 out of 5 stars

    Buttons wore out pretty soon

    • Written by from San Diego

    10 of 20 people found this useful

    I bought the Apple TV like a month ago and the buttons on the remote have worn out already.
    I am really disappointed.

    Was this useful? Buttons wore out pretty soon

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  • 2.0 out of 5 stars

    Was ok until Mountain Lion came along

    • Written by from N Finchley

    8 of 10 people found this useful

    My remote stopped working when I installed Mountain Lion and no matter what remedies I try it just will not work again.

    Was this useful? Was ok until Mountain Lion came along

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  • 2.0 out of 5 stars

    No volume

    • Written by from Spring

    23 of 39 people found this useful

    why is this remote lacking the control to volume...

  • 2.0 out of 5 stars

    Great! BUUUUT.........

    • Written by from Chula vista

    58 of 66 people found this useful

    Works awesome with Snow Leopard, opens Front Row, but Lion does't have Front Row!!! What!?

    Did they bring back Front Row in Mt. Lion?

  • 2.0 out of 5 stars

    Needs improvement

    • Written by from Sydney

    1 of 1 people found this useful

    The apple remote came with the apple tv but the remote's right botton stopped working after 2 months I thought it was just the battery but turned out that it was wreaked. I think it should be more compact and durable. It not a bad product but needs improvement.

  • 2.0 out of 5 stars

    Broken after 18 months

    • Written by from Cary

    22 of 33 people found this useful

    It feels good and it's fun to use, but the right directional arrow button on mine just stopped working and it's only a year and a half old. Pretty aggravating.

  • 2.0 out of 5 stars

    Retina screen Pro has no IR

    • Written by from Orpington

    32 of 34 people found this useful

    Great remote but useless to the new Retina screen Macbook. Is there an alternative?

    Was this useful? Retina screen Pro has no IR

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  • 2.0 out of 5 stars

    Mountain Lion+apple remote=0

    • Written by from Williamstown

    40 of 40 people found this useful

    I had Snow Leopard before upgraded my OS X to Mountain Lion. When I had Snow Leopard, this product was great (Front Row and all when you press the menu button). Now with Mountain Lion, the menu button just doesn't work and now I just mainly use the remote for iTunes. I wish this functionality disparity was advertised before I paid $20 for Mountain Lion or the same amount for this remote...

    Was this useful? Mountain Lion+apple remote=0

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  • 2.0 out of 5 stars

    Nice design, but completely unreliable

    • Written by from BRONX

    18 of 21 people found this useful

    The main problem with the apple remote is poor design of the battery bay. When replacing the battery, the contacts must make full contact with the battery cell. Unfortunately, the contacts can be inadvertently bent out of form, causing the remote to malfunction and become inoperative.

    Was this useful? Nice design, but completely unreliable

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  • 2.0 out of 5 stars

    Mostly Pointless

    • Written by from La Crosse

    36 of 44 people found this useful

    The remote works great, but found out after purchasing the remote is almost completely pointless when used with Mac OS X: Lion. The "menu" button is useless on the mac, as the former only use for this button was for "Front Row" which was discontinued. The remote works perfect on the Apple TV, and is the only device I would recommend the use of this on.

  • 2.0 out of 5 stars

    Beautifully made, works well, but for what?!

    • Written by from Bronxville

    43 of 49 people found this useful

    With Lion Apple removed FrontRow which is the ONLY reason i bought the remote in the first place. The remote works well when you are mid-movie, or already listening to music, but that's annoying. I am using this remote on my Mac Mini that is a media center, so I have to use the keyboard/trackpad to do anything to only THEN use the remote.

    The divide is gorgeous and well made, it works perfectly when "primed", but with the removal of FrontRow it just doesn't make sense. Please put an app on the app store for front row, please!

    Was this useful? Beautifully made, works well, but for what?!

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  • 2.0 out of 5 stars

    So small - lost it the first week and had to spend $20 for another

    • Written by from Gorham

    12 of 24 people found this useful

    I suppose it's a good thing that this remote is small. The first thing I said when I opened the box was," wow this remote is really small - we'll have to make sure we keep it somewhere safe." One week later, with two teenage boys in the house, we cannot find the remote anywhere. Looked under sofa and sofa cushions. Cannot find it! We got along for a while using the iphone remote app, but we had to reset the apple airport and it caused the apple tv to no longer work - apple tv needs to be set up again and you cannot do that with the iphone remote app - has to be done with the apple remote. What were the designers thinking when they designed it so small! It should have come with a built-on honing device.

    Was this useful? So small - lost it the first week and had to spend $20 for another

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  • 2.0 out of 5 stars

    Used to be great

    • Written by from Wood River

    71 of 84 people found this useful

    I loved this little remote it was awesome now, since the upgrade to Lion it doesn't work anymore. Apple where is Front Row it was the best app if your computer is your entertainment system.

  • 2.0 out of 5 stars

    It's useless now with the latest software.

    • Written by from Sunderland

    36 of 39 people found this useful

    This used to be a great product. It worked seamlessly with Front Row, enabling you to share your music,photos, and videos with everyone from across the room using only this sleek and well designed remote.
    Then apples latest software, Lion comes along, tons of people buy it thus making this product useless because the media browser Front Row has been removed.
    If anyone is using an earlier software on their Mac then by all means, purchase this cool little thing.
    But for anyone else using Lion, lets hope Apple hears our cry for Front Row so we can continue using the darn things.

    Was this useful? It's useless now with the latest software.

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  • 2.0 out of 5 stars

    No more Front Row

    • Written by from JOHNSTONE

    17 of 20 people found this useful

    Be aware that Apple's latest OS Lion has seen the company ditch the excellent Front Row. So while the remote is still usable for the likes of Keynote and can be used with some third party media managers (but not with content bought from the iTunes store) its principal attraction for many home theatre set-ups has, under Lion, disappeared.

  • 2.0 out of 5 stars

    Remote I loved no longer works in full with Lion

    • Written by from West Des Moines

    46 of 46 people found this useful

    I was very un-pleased to discover that the Apple remote was reduced to a volume control with the new update of OS X Lion. With the removal of FrontRow I'm not sure what I'm going to do with this remote. I would like to see them bring other software to the table, but I'm afraid Apple has limited vision on the future of the Apple remote. Perhaps there will be a work-around in the coming days. For now, the Apple remote is a paper-weight. It gets 2 stars out of five... It used to get a perfect 5!

    Was this useful? Remote I loved no longer works in full with Lion

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  • 2.0 out of 5 stars

    Three months life?

    • Written by from Los Angeles

    27 of 45 people found this useful

    I got an Apple TV as a gift, while very impressed by the features of the Apple TV, my disappointment came when the remote control stopped working at three months of use, I thought it was a battery issue, so I replaced it, just to notice that the original was corroded already it just did not work with the new battery I put in.

  • 2.0 out of 5 stars

    My Hands Hate The "New" Apple Remote

    • Written by from Santa Fe

    14 of 22 people found this useful

    To the point - the sharp metal edges do not feel good in my hands - the placement of the 'Menu' button is awkward - the 'wheel' around the 'select' button is hard to locate by touch alone - the battery cover on the back is a tactile distraction and is hard to 'close' - the metal finish gets clammy and damp from being held.

    PUL-LEAZE - do something with the design of the Apple Remote - this metal thing is really not good - and I am a 1988-to-the-present SUPER APPLE FAN - There's almost nothing to complain about regarding Apple designs - but this one is TERRIBLE!

    Was this useful? My Hands Hate The "New" Apple Remote

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  • 2.0 out of 5 stars

    Don't drop it

    • Written by from Coral Gables

    22 of 28 people found this useful

    Nice looking product, but drop it 2 feet on a tile floor and it will never work again.

  • 2.0 out of 5 stars

    kinda a waste

    • Written by from Aurora

    10 of 37 people found this useful

    This remote should have way more capabilities than it has.. i mean come on what is this thing really good for if it doesnt control everything that your computer can do?