Customer Reviews and Ratings

3.5 out of 5 stars

Based on 61 reviews

  • 4.0 out of 5 stars

    Must Have Accessory - Why Wasn't It In The Box, Apple?

    • Written by from FRASERBURGH

    At the weekend, I went into town to TRY and find an iPhone 3G which I wanted so much. After much trailing round the various O2 and Carphone Warehouse shops I eventually found one... Great!

    So, I took it home, opened the box and started having a little rummage around and what did I find? Well... everything apart from a dock. I know how useful these docks can be, my sister owns the first generation iPhone and its serves its purpose as a great little stand for using while at the computer (it saves the back getting scratched too!)

    I had to get one. So back into town I went, and (luckily) the Carphone Warehouse had them :) It's a sturdy piece of kit which is deceptively heavy (in a good way) and you won't find yourself worrying about if it is a safe place ti keep your phone.

    All-in-all, a must have for iPhone owners... But it should have been included in the box!

    712 of 784 people found this useful

  • 1.0 out of 5 stars

    No AV out from this dock

    • Written by from CAMBRIDGE

    Warning - I bought one of these and a new Apple Composite AV cable to dock and connect my iPhone to an in-car entertainment system for audio and video output. The cable on its own works great but the dock BLOCKS both the video and audio outputs from the 30-pin connector on the back so nothing works.

    On the Apple website it does say that video output is not supported from this dock, but mentions nothing about blocking the audio from the 30-pin connector too! And neither the store staff nor the packaging told me any of this anyway.

    I have no clue why Apple would not just pass through the 30-pin connection from the phone to the back of the dock, but they don't. Apparently the Universal Dock does allow AV through, but then it does block the microphone and speaker on the bottom of the iPhone so it's useless for speakerphone calls - and it will cost me another £10 for another power adapter I don't need (got one with the phone and one with the AV cable so far).

    So that's £50 spent on two accessories which don't work together but are both 'compatible' with iPhone 3G, and fail to do the job a £2.99 cable from Maplin would do if Apple hadn't encyrption-protected the AV output on the iPhone.

    Not great, and I speak as a long-term Apple fan.

    649 of 791 people found this useful

  • 4.0 out of 5 stars

    Useful but should have been included with phone

    • Written by from BIRMINGHAM

    It is simple and practical. If you spend large portions of your day in front of a computer then the dock makes perfect sense. When your iPhone is docked, it is still fully functional and easily viewable at a quick glance (and it will be fully charge when you need it on the go.)
    Whilst I personally feel that is should have been included with the iPhone (ala first gen iPhone), I can think of worse thing to spend £19 on. Non essential but highly recommended.

    382 of 430 people found this useful

  • 1.0 out of 5 stars

    no cable!!!

    • Written by from Devizes

    The dock is fine... but come on Apple - no cable!?!

    It's another £10 to buy a cable!?!

    This should come with a cable, end of story.

    152 of 173 people found this useful

  • 2.0 out of 5 stars

    Wish I'd read all the reviews first

    • Written by from BISHOP AUCKLAND

    As many have said, one of these should really have been included in the box, but at £19, I guess I can live with that.

    However, what I can't live with is the fact that it doesn't include the USB cable!! I bought two of these (one for home, one for work), thinking that I'd then keep the cable that came with the iPhone for travel use. But I'm now going to have to spend even more on a couple of cables for the docks!

    Not good guys. I can't think of any other cradle or dock type of product that doesn't at least include its own connecting cable.

    So...lose one star for not including a dock with the iPhone in the first place and lose two more for not including the cable with the dock! Bad Apple!!

    127 of 146 people found this useful

  • 3.0 out of 5 stars

    Good but could be a lot better very easily.

    • Written by from Rochdale

    This is perfect for what it says. It doesn't bother me that it doesn't come with a cable or it wasn't included with the phone. The following two points bother me because I see no reason why they cannot be solved.

    1. Make the base a lot heavier. This needs to sit on a desk without being influenced by the weight of the cable. I should be able to lift the phone in and out without moving the dock or needing to hold it down.

    2. Make a black one. I understand that a lot of Apple's products are white such as the Apple Macs and some of the iPhone and iPods but you now also do a lot in black. The most popular iPhone colour where I live is black and my iPod touch is also black as are most. It wouldn't cost any more either.

    You have a great product, you can make the accessories so much better by watching people use them.

    85 of 91 people found this useful

  • 3.0 out of 5 stars

    Be careful !

    • Written by from London

    Got a protective case on your iPhone ? Then this won't work. You need a UNIVERSAL dock which also comes with a remote. It's an easy mistake to make and even Apple Store Staff get confused. So the 3G Dock has it's limitations so make your choice very carefully.

    80 of 91 people found this useful

  • 4.0 out of 5 stars

    Should come with the iPhone 3G

    • Written by from HEXHAM

    Product is great but should have been in the box with the iPhone 3G. I upgraded yesterday from a regular iPhone and was disappointed to find out that my dual dock (headset and iPhone) isn't compatible with the new 3G iPhone - was further suprised to find that the 3G iPhone didn't come with a dock in the box. Very un-apple like!

    66 of 70 people found this useful

  • 5.0 out of 5 stars

    No cables ..

    • Written by from Hobro

    The product is great .. but two things you should be aware of - first of all, there are no cables in the box (Not for USB or Line Out) - Second, you are not able to control the volume from the phone .. this can only be done on the amplifier, my amplifier is part of the subwoofer, so .. :(

    But otherwise a great product - five stars from me !

    63 of 74 people found this useful

  • 3.0 out of 5 stars

    Should have been provided with the iphone!

    • Written by from BROUGH

    Does what it should, great quality, but I am annoyed that it wasn't in the box with my iphone and the price is ridiculous considering that it isn't provided with it's own power adapter or USB cable. Most people don't keep their dock by the computer where they sync their iphone, therefore I'm now going to have to buy another USB cable at the cost of £10 plus p&p because I don't want to be plugging and unplugging one USB cable from one room to another. Why don't Apple just put the price of the phone up and provide these items in the box.
    I have only given it 3 stars because of the price and the above issues, the product itself is excellent.

    57 of 62 people found this useful

  • 3.0 out of 5 stars

    No USB cable in the box

    • Written by from Cirencester

    I bought this to use at work, so I could use the charger that came with it at home. Now I need to buy another USB to ipod cable for £15 pounds including postage, so in the end it costs you £35-40 for a dock and cable. Disappointed.

    56 of 63 people found this useful

  • 4.0 out of 5 stars

    Sexy

    • Written by from Blackpool

    This dock is fab, the iphone fits in it so well and its rubber based means it grips really well on my desk and i can still push the screen without pushing it over. Make charging for me easy. A worth while investment.
    Though it should really come free with the iphone.

    58 of 68 people found this useful

  • 5.0 out of 5 stars

    Very Good!

    • Written by from Southampton

    I bought this when I got my iPhone with the thought in mind that I can only use it for charging and syncing. Then I found out that you can actually use it to play your music when you connect it to your cinema sorround system, and voila, best sound came out! Saved me money from getting myself a docking station just to be able to play my music. It's a must have gadget if you don't want anymore bulky gadgets to play your music if you already have a sound system.

    51 of 59 people found this useful

  • 5.0 out of 5 stars

    Fantastic!

    • Written by from Norwich

    My husband and i bought the dock for charging and when linking to the computer for file transfer, be aware when you buy the dock thats all you get no leads or anything are included so what you see is what you get! The leads you get with your phone fit into the back of the dock and work beautifully together!

    The dock does charge your phone - its works well, i use it beside the bed so the phone stands up - rather handy for alarms to get you up in the morning!

    We love it i think you will too! A clever bit of kit! : )

    42 of 46 people found this useful

  • 5.0 out of 5 stars

    iLove

    • Written by from Solihull

    I bought this mainly to answer calls while at my desk without having to do the dodgy "shoulder-ear clamp", the iphone has a perfectly decent speaker for hands free calling and this dock sits perfectly on my desk and looks good without any gimics or clunky hardware taking up room (leaving plenty for my endless amounts of paperwork). It appears to be weighted down slightly which too is really useful when browsing through your iphone; it stays where it is and doesn't end up half way across my desk with one small click on the screen.

    Overall really please - but I knew I would be anyway, this is apple for gods sake!

    45 of 52 people found this useful

  • 5.0 out of 5 stars

    Perfect dock, why not included in the iPhone box?

    • Written by from Kirkkonummi

    Bought this one from the Apple Store, and yes, it's design is very nice, and it works perfect with my iPhone 8GB 3G, I'm happy to not have to charge my iPhone on the desk, where it can get scratches etc.

    As cons I like to mention, that this dock should have been included in the iPhone box, or at least the price could have been a bit cheaper.

    A great product anyways!

    41 of 46 people found this useful

  • 4.0 out of 5 stars

    3g/3gs i phone dock

    • Written by from london

    well one thing i was unhappy about was the fact that it didn't come with a cable,still its ok as a cable did come with my 3gs when i brought it so ime able to use this now.the product its self works fine.its well made looks good & the sound/music i here if i plug a 3.5 jack into the line out on the back of it works a treat.i brought mine from o2 at a cost of £19.00,i feel its a little over priced for what it can do & it would of been lovely if it came with my iphone 3gs when i brought it.still all in all ime very pleased with this apple iphone 3g/3gs dock.i rate this product with 4 stars as it didn't come with a cable to hook it up to my i mac.

    42 of 51 people found this useful

  • 5.0 out of 5 stars

    Sleek, Gorgeous but should have been included with the phone.

    • Written by from Liverpool

    The new iPhone 3G Dock is Lovely.

    Just bought mine in the fantastic new Liverpool Apple store!

    With the iPhone docked, it has a curved edge around the back so your iPhone is not covered by the dock at front and almost looks like an optical illusion that its standing on top of the dock of its own free will.

    SO useful as a bedside dock for alarm clock and general use reasons.

    It looks awsome if using the new app 'remote' with iTunes and just standing there, in its dock showing the itunes your controlling. Very posh!

    BUT it SHOULD have been included in the box!! It was SUCH a final touch for the original iPhone, Like a glass case for your trophy to go in...

    Such a shame, but for £19, essential product to keep the desk and room tidy and it gives your iPhone a proper home. Love it!

    37 of 42 people found this useful

  • 1.0 out of 5 stars

    No AV out

    • Written by from London

    Bought this dock from the apple store on Regent Street, along with the 'Component AV Cable'. I even spoke to a member of staff to check that everything would work OK. When I got it all set up at home I found that the cable worked fine when connected straight to my iPhone 3G, but it would only charge via the USB connection when in the dock. The audio and video outputs do not work.

    I'm astounded that apple can make a product that does not provide the expected. Surely the dock connector would simply pass through the data it is receiving from the ipod/iphone sitting in the dock.

    Apparently not.

    Poor show apple.

    57 of 84 people found this useful

  • 3.0 out of 5 stars

    Small but important omission; Apple Bluetooth headset owners please read

    • Written by from Tetbury

    So I'll start out by agreeing with the comments below. Annoying that the dock's not in the iPhone retail box. A shame that the dock's retail box hasn't got a cable in it. As a dock though, it does what it says on the box.

    My little observation that may be of value to others is that you cannot use this with the Bluetooth Travel Cable (aka the sync cable with a charging point for the Apple Bluetooth headset). In the absence of the dual dock for the 3G phone, I had the bright idea to put the headset cable into the dock on the assumption that both the phone and headset would charge. Oh no. Some bright spark has the dock/cable connected in such away that the moment the cable is connected to the dock power to the headset is cut off.

    Summary: the only way to charge a 3G iPhone and Apple Bluetooth headset together is to use the cable alone (or take a dremmel to the dual dock for the original iPhone).

    33 of 38 people found this useful