• 4.0 out of 5 stars

    4.5 stars... So good I can't hear s***!

    • Written by from LONDON

    I have owned a pair of MIE2i for a few years and they were very good, I loved the StayHear ear-tips and good quality sound (although they didn't quite go loud enough for me). Therefore, I didn't have reservations upgrading, was it worth the money? YES!

    Sound quality: Not amazing but very good! Unless you are a complete audio snob then they are fine. You will hear a faint electronic hiss of the noise-cancelling if you have them 'on' without playing music but don't notice it once playing music. The aware-mode is good for crossing traffic or wanting to talk to someone, it basically cuts off all noise-cancelling.

    The noise-cancelling itself is awesome! Fantastic reduction in background noise, great for riding the tube/metro/train/bus/plane! Walking along the street, buses quietly whoosh by and most cars now seem like silent electric ones and the person at the bus stop asking you a question seems like they are just miming song lyrics... until you embarrassingly realise they are talking to you! These make walking around feel like you are on your own Planet... population one...
    Use an adaptor and these are brilliant on a plane too.

    Design flaws / things to get used to (why I didn't rate 5 stars):

    You have a short cable that goes from the battery pack to your iPhone, then the long cable going from the opposite end to the ear plugs. You get used to holding your phone with the battery pack behind it so it is not dangling around if they had 'mounted' it halfway along the main cable. I am concerned about how long the cable ends will last, I eventually damaged one cable on my MIE2i going into an ear-piece. Problem is, you have to take the battery pack out of your pocket along with your phone every time, therefore increasing wear and tear on the cables.

    Don't forget to turn it off when you pack it away or it will continue to work away.

    The remote is positioned at the Y-junction of the main cable where it splits to the separate ear-pieces. I always run my cables under my shirts/jumper so it is not dangling around, now the remote is buried under my shirt so not as quickly accessible as the MIE2i remote (functions still the same) which dangled down from one ear but was accessible. Obviously this won't be an issue if you wear your cable outside your clothing (where it catches on things and you're advertising to would-be thieves).

    Conclusion, just buy them, enjoy walking around in your own quiet little world and just put up with the minor functionality issues, they are actually well designed as you would expect of Bose.

  • 2.0 out of 5 stars

    Whats with all the Hype?

    • Written by from Manchester

    I love Bose, Bose create some of the best sounds from all types of media, but for me the In-ears have always ben trouble, i've had almost 4 replacement sets on Bose In-ears and opted out on the last pair...

    however after much thought making i decided to return to the sound i love and make the big purchase of the Quietcomforts... basically the sound is there.... but just so low... if you are expecting these to be loud, even with Noise cancelling activated then you will be disappointed.

    they seem to compensate the lack of loudness by the noise cancellation, but the noise cancellation only works on simple static sounds, IE the sound of an engine, humming etc... so they are perfect for travellers etc... but because they feel so plasticky they do let a lot of sound in

    the other issue is the huge Battery flat pack that you have dangling from your iPhone, the size is the exact length of an iPhone 5 screen, and if you don't have it charged then the noise cancellation wont work and you are stuck with a really awful tinny sound from the headphones... certainly not worth the £259 you just spent!

    If your going to spend this sort of cash, you will want a wow factor, and I will just say that you wont get it there is a lot better in the market and for a lot less the price...

  • 5.0 out of 5 stars

    Excellent noise cancellation

    • Written by from Bournemouth

    These headphones are expensive, but the sound is great. I tested these walking down a busy London street and could not hear the traffic. They also feature an "aware mode" that allows you to hear some background noise. The only downside is that the noise cancellation module has to be kept next to the phone and you can't turn of the NC feature from the remote. There is an extension cable available which I've yet to test. I used my own Belkin high quality extension and there was noticeable sound distortion, so I guess there's a reason why Bose charge £10 for the extension. I listen to an eclectic range of music and don't like to have too much bass, so these are perfect. The sound may not be the best available, but the noise cancellation more than makes up for that. I'm now looking forward to using these on my next flight.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    First ear phone and so pleased

    • Written by from Hackney

    Like others I was concerned over cost and to a point which I valued more music quality or noise cancellation . As this was my first dip into earphones and because I was on holiday and had time on my hand I did some research and shopped around in Florida to see which suited me more. My final decision was the qc 20i. After purchasing and charging I did a 8 hour drive from Daytona to Tampa and back . I had the windows down and the 20i connected to my IPhone where I had downloaded some music to.
    The drive was a dream , earphones had cancelled out all road noise you could however still hear if someone blew their car horn so safety was not affected. If you received a call while playing music the volume would reduce automatically so that you would only hear the ringing of your phone .if you decide to accept the call just press the button on the lead. Once the call has ended the music will automatically come back on.
    I then had an 8 hour flight and again the background noise was canceled but to a lesser degree. Battery life was more then adequate.
    Overall I prefer to use mine on motorways . On long drives through country roads. Excellent and very happy with my purchase.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Awesome sound but some functionality and compatibility issues

    • Written by from Heanor

    While Bose is at the top of the chart for noise cancelling technology, I couldn't give these headphones 5 stars for the following reasons.

    1. When the battery runs out, the sound keeps going (Bonus over QC15) however sound quality is seriously degraded. Not so bad considering the battery life but if you are on a long or double flight, you better hope for USB on the plane or bring a usb battery.
    2. The short 90 degree jack is a bit difficult to unplug to the point of needing to dig fingernails into the rubber to pry it off
    3. Not compatible with smart case (at least not with iPad mini smart case) - the hole is just a bit too small for the jack. Apple doesn't appear to offer any official extension that supports the microphone / volume function either making it tough to combine the iPad with excellent protection from the smart case AND these amazing earphones
    4. The battery pack can be a in the way, especially if you want to tuck your device into a pocket or even walk with it as it tends to dangle and since the jack is at a 90 degree angle, it will pull on it slightly - recommend folding it up against the back of the device perhaps but then you'll find it tricky to take it out say if you had it in your pocket.

    So sound quality and noise cancelling - top notch. Execution / functionality unfortunately needs some work. The fact that it is not compatible with the smart case is simply silly especially in an airplane when you want the stand functionality as well as the noise cancelling.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Superb, thoroughly recommended

    • Written by from Haslemere

    Had these for six weeks now, they are comfortable over long periods (like 14-hour flights), they stay in place in the gym and the noise cancellation and sound quality are superb. Battery pack is a little strange but easily managed. I'm very happy with them.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    If you are realistic about what you want then these are the best headphones

    • Written by from Dublin

    I spent about 2 months researching tens of different headphones and after I decided that the noise cancellation is the most important for me I decided to go with bose 20i. Mainly to silence noise in the office, library and the metro.

    I have to tell you, I did not know what to expect exactly, but I assure you, if you never tried any noise cancellation headphones before you will be blown away the moment you turn these ones on. I just cant believe how good the noise cancellation is, especially when the music is off!!! I can only hear something if someone talks really close to me. The sound quality is top class, obviously the noise cancellation affects the sound quality slightly but if someone is looking for headphones purely to get the best sound quality then any noise cancellation headphones are a bad choice.

    Bose QuietComfort 20i cost me 299 but they are worth it, the build quality is top class.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Ever So GOOD!!

    • Written by from Faversham

    Its difficult to believe just looking at them but "my lord" these things are good, sound is excellent, the noise reduction is something you will have to try to believe reviews cannot do them justice all this without the bulk of Over/On the ear headphones. What i will write is, they turned a noisy and crowded London Tube journey into something pleasurable, and as anyone who takes the London tube will know thats virtually impossible. I recommend these highly, expecially if you commute or travel in noisy environments.

    12 of 14 people found this useful

  • 5.0 out of 5 stars


    • Written by from Surbiton

    I've just discovered that I've never properly heard my music! I bought these a few hours ago at the Apple store and I'm so impressed. The sound is crisp and you can clearly hear all the nuances of your music. So much better than my Bowers & Wilkins C5s! They also fit and stay in my ears much better than other in-ear headphones I've used. I haven't used them in a noisy environment yet but initial tests (my husband shouting at me) show a really good quality of noise cancelling. Can't wait to try them on a long-haul flight this weekend as I now have really high expectations! Yes, they're expensive and the battery pack is a bit fiddly as it's large but the sound quality is outstanding. Also great that the recharge cable fits in a standard USB plug - I just stuck it into my iPhone charger. So impressed I'm writing this...I never review.

    32 of 36 people found this useful

  • 5.0 out of 5 stars


    • Written by from LONDON

    This is a fantastic device. Let's get the cost thing out of the way first. It is expensive, so I can appreciate people being nervous about paying so much! However when you try this, the noise cancelling is so incredibly effective you will fall in love with it. I took this on a long haul flight in September 2013 just days after it was released, and it just shut out the background noise of the plane so dramatically it really helped with the journey.

    I was also very impressed with the battery life. It managed the entire 11 hour flight without any problems, plus the few hour at both ends to get to the destination too. The device will continue to work as a normal headphones after the battery is gone so no problem there!

    Now for some cons. The cables and the microphone clip has a mind of its own so they don't settle very well. I also found that you really have to really pick the right size ear plugs from those supplied, otherwise with the annoyingly insistent cables you will find yourself constantly adjusting them to keep them in your ears.

    The other thing I don't really like is the pouch they come in. They are just a little too small for the headphones so you have to wind the cables quite tightly to fit them in the case, which worries me about wear and tear - and these are not cheap!

    In conclusion, I love and adore these headphones. They are quite outstanding and well worth the money. The cons are superficial and in no way make me regret buying these. If you are looking for a small, effective noise cancelling headphones you can use daily, as well as the odd long haul flights I think these are your ideal companion.

    (NB If you can't try these in the Apple store then goto a Bose store and try them before you buy).

    54 of 58 people found this useful