Customer Reviews and Ratings

2.0 out of 5 stars

Based on 53 reviews

  • 1.0 out of 5 stars

    If I could give it zero stars I would.

    • Written by from Northbrook

    First off, the end of the cable attached to the base of the charger is so flimsy that I had to tape it because the protective plastic around the wires bent and split open after I wrapped my cord up for storage. The charger base slips out of outlets and it has made loud disruptions when I am studying in a quiet atmosphere. The magnet end that attaches to the compter is cool but the detachable piece on the charger with the 2 prongs on it slides off a lot. Lastly, this price is freaking ridiculous, i'm a college student, my monthly living budget for necessities is even less than $79.......please Apple, design a better charger, I have a 2012 Macbook Air, and I love it, but this charger is killing me.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Great design, poor execution....

    • Written by from Cocoa

    I have now gone through two of these for my MacBook. They just wear out... No other explanation. This last one actually 'flamed out' causing a lot of smoke and nearly a fire.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Well...

    • Written by from Wiggins

    It really isn't as bad as people point out...My charger has now recently broken and this my 3rd year of owning it. The only reason why it is broke is because of the protective cover around the wires. It is very thin and could be easily torn. If you take care of your products it should last a lot longer..My charger didn't fall out as often as the other reviews.

    0 of 2 people found this useful

  • 1.0 out of 5 stars

    Hate it...

    • Written by from Glendale

    The design is so bad that it falls out all the time... Like 30 times a day.... So frustrating and a big step back from the old version...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Houston

    Falls off all the time. Even a slight movement is enough to loose the connection.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Broke in 6 Months

    • Written by from Ashtonfield

    I am extremely finicky about keeping my gadgets in ship shape. To my surprise this adapter went dead in 6 months inspite of good care and no rough use. Pretty awful for an Apple product.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Not bad

    • Written by from PASADENA

    I certainly can understand and sympathise with the negative reviews. So far, however, I have had no problems with mine and its about 8 months old. Very glad for the magnetic adaptation, as some accidents could've gone horribly wrong for the laptop were it not for this feature. The only complaint is the quality of the wire: when winding it up, you can feel the wires inside of the wire jacket twisting within the jacket. I imagine someday one of them will break and necessitate a new adaptor. The only other complaint is the price: I'd like to get a second one for work. Then again, it's Apple; I should expect to pay a premium. :)

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    MacBook Air 45W charger

    • Written by from Atlanta

    Ugh! Clunky to carry around, magnetic connection OK but definitely drops of easily. Bus MOST frustrating is the fact that the corner piece with the 2-prong outlet connection falls off all too easily, so easily that I lost it within a few days. Come on Apple, you can do better!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Why can't apple make a descent charger?

    • Written by from Leiden

    Why can't apple design an adapter that does not break every year?

    Last week my adapter for my Macbook Air broke. This is not the first adapter that have stopped working in my company. In fact we have 10 MacBooks and of those 10 MacBooks 8 adapters have failed within the first two years. All of them with the same reason. A break in the cable between the power adapter and the macbook.

    While a thin cable may look fine it simply cannot handle real world usage. And if the adapter cable breaks after the first year Apple simply refuses to replace the adapter and expect customers to buy a "replacement part". This "replacement part" is actually nothing more than a new adapter and priced exactly the same.

    One would expect that a billion dollar company would be capable to design a power adapter that actually works well. Instead Apple created a bad product and forces customers to pay large amounts of money (yes, 79 US$ is a lot for a charger) Unfortunately, even the highly skilled employees lack the skill to understand the real-life wear and tear of a cable connected to a power adapter.

    Worst adapter design ever.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Worst product apple makes

    • Written by from Huntsville

    No one expects to have to buy a new power adapter for your computer.....if you are using your mac book as a portable computer then expect to have to buy a new adapter at $75+. Worst product I have come across with the Apple logo on it. But really what are your choices??

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Stopped after 5 month

    • Written by from Newark

    I bought Macbook air 11" and the charger broke after 8 month, I went to apple store to change it and the new one also broke after 5 month. Laptop is good and I liked it but the charger is JUNK!!!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from LONDON

    Continuously falls out. There is nothing worse than leaving the house in the morning to find out that my laptop has not been charging through the night. Terrible design.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    This Adapter is pure garbage!

    • Written by from Nashville

    I sold my Mid 2009 MacBook Pro and bought the 2012 MacBook Air. While I like the Air better the new adapter is useless. It disconnects and/or falls off all the time. I'm an Apple supporter through and through but this thing is a joke. I agree that Apple should recall this product and give us all the old style adapters that never fell off or disconnected unless I wanted it to. PLEASE APPLE, RECALL THIS PIECE OF JUNK ADAPTER!!!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Houston

    It keeps on falling everytime. I have 2012 macbook air 11 inch previously i have 2011 macbook air with l shape connector and it is flawless. I dont know why apple did this stupid thing. Recall this and do something alternative. Hate this. I want to buy a macbook pro retina display but i wont until apple changes this stupid design

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    MagSafe2 keeps falling out!

    • Written by from Kingston

    MagSafe2 is ruining my otherwise perfect experience with my Macbook Pro Retina.
    It falls out if you look at it, breathe on it, move it in any way, think about it, disrespect it, etc.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Terrible!

    • Written by from Saint Paul

    This is the most terrible design.. It disconnects so easily and stops working sometimes and I've only been using it ONE WEEK.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Bad Apple

    • Written by from Fairfield

    Really, this is most disgusting design and unintelligent, too. Now, I have to buy new one because the original is not working. I checked the wires inside the power adapter and one is pushed down or bent.
    Apple, Samsung looks better and better.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE design -- PLEASE REPLACE ...!

    • Written by from Miami

    oddly comforting to know I am not alone ...
    came here looking for a replacement because the power adapter that came with my new MBA is a nightmare and for all the reasons so well articulated in the earlier reviews. it is so annoying not to be able to use the old adapter that came on my older MBA -- the one that was beautiful and worked so well. apparently, the power adapter itself is compatible ... only the connector design changed, presumably in a cheap and annoying move to increase sales of accessories. frustrating to be nickel/dime'd by Apple this way -- this small change was probably relatively inexpensive to effect (in hopes of smart returns) but is causing nothing but grief. heading to Apple Store today in hopes of finding someone who will resolve the problem.

    3 of 5 people found this useful

  • 4.0 out of 5 stars

    Does the job quickly and nice safety features

    • Written by from Corindi Beach

    The other reviews are quite surprising. This charger does its job. It charges my Mac Air, it charges it much faster than Windows chargers I've used for Windows machines, it is quiet, small and has a decent length of cable with the option to extend it as well or wrap the excess up with pop out hooks on the charger. It doesn't get too hot and it's fairly portable.

    Those complaining about the charger disconnecting have obviously never tripped over a charger cable and pulled their laptop off the desk. That doesn't happen with this charger because it disconnects easily and safely.

    My only complaints would be that the cable gets filthy, being white, and that the older magsafe connector (pre 2012) were a much better design. Less likely to be knocked out accidentally when used on a lap or cluttered desk, more form fitting and universal. I don't see why the connector needed to be changed.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Adapter too easily disconnects while using computer in lap

    • Written by from Lynchburg

    I love my new MBA, but the MagSafe 2 power adapter is a bit of an annoyance as it continually disconnects from the computer when I am using it in my lap. If I shift positions or move the computer, even a little, the adapter frequently falls off. When I can, I prefer to use the computer plugged in, and save the battery for when I am away and not near a plug. I much prefer the old design which fit more snugly to the computer and had a stronger magnet. The adapter still charges the computer just fine after 5 months of use and shows no signs of wear. I just wish it would stay connected better.

    12 of 12 people found this useful