• 1.0 out of 5 stars

    An HP customer no longer - after decades of HP printers

    • Written by from Alpharetta

    For a printer we purchased through the Apple store with our new Mac, this printer couldn't have been a bigger disappointment.
    1. Impossible to keep a wireless connection - the thing disconnects constantly. If you want to print, you've got to physically go to the printer and play with it (turn it on and off, etc) so it reconnects to your wireless network.
    2. HP no longer makes the correct ink cartridges. The company recommended "substitutes" don't seat correctly in the slot and give "ink low" error messages. This doesn't even address the fact that you get very few pages per cartridge and the cost is outrageous.
    3. Support. Surely you jest.

    We're now using a much older Cannon that puts this disaster to shame. I'd give the photosmart negative stars if I could.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Simply poor and unreliable

    • Written by from West Leake

    Had this printer for 18 months and will be replacing it today. Consistent problems with Wi-Fi connection even when sitting next to it, it is noisy and now the black jet has packed up. Tried everything to fix the jet and HP advise that it needs to be returned to get fixed which is going to cost more than it is worth. Overall a very disappointing purchase.

  • 3.0 out of 5 stars

    Didn't last long

    • Written by from Maple Grove

    I purchased this printer in January of 2013 and the ink head has already gone out on the black ink. I expected it to last longer than that!

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    Don't Buy!!

    • Written by from Bountiful

    I bought this printer because it says it has AirPrint (had a previous printer from HP that wasn't AirPrint compatible which also had issues). My first day setting it up, it worked fine and was able to print from all of my Apple devices. I'm pretty tech savvy but ever since day one, I can only print wirelessly from my computer - I constantly get the error message "No AirPrint printers found" when I try printing wirelessly from my iPhone and iPad. I will never buy an HP product again as I always end up having issues with their products. I've tried setting up wireless direct from the printer (as well as turning off wireless direct), going through the set up wizard, installing new drivers, powering off and unplugging/plugging back in and nothing seems to work. For a split second while going through the wireless setup wizard on the printer, my iPhone actually found the printer but than once the wizard completed and it showed connected to my wireless server, my iPhone lost the connection and couldn't find the printer again. It's the one time I actually threw away the box to something so I can't return it - only option remaining is to take it out to a field and re-enact the scene from Office Space then go buy a new printer from a different manufacturer.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Average prints ink low fast, Scan SLOW, Printer thinks carts counterfeit

    • Written by

    Definitly more Annoying than amazement.. Slow scanning, very average OKAY printings, collaborated the 8/12 by 11 pages to print was a pain. Whoop your tiny ink cartridge ran out fast too . Now haven't being printed a long time and just relying on this stupid slow scanner, Finally IT THINKS THE CARTRIDGES ARE COUNTERFEIT AND HAVE BEEN REFILLED (yes the message just came today and had the official HP cartridge in their the whole time.. MAKES ME THINK THEY PURPOSELY MADE THEM SMALL AS A MONEY MAKING SCHEME. GOOD ONE HP, maybe instead of recognizing what cartridge is in your printer, you should recognize the cheap product you made.. If you like to constantly spend money on ink with average prints OR just want a slow standalone scanner get this junk. That being said, time to buy a new one cause its better to SKIP THIS AND GET ANOTHER PRINTER/SCANNER maybe Epson or Cannon. I would not spend more than $47.99 on this one regardless of it being running on Apple or PC.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    HP Photosmart 6520 e-All-in-One Printer

    • Written by from COLLEGE STATION

    I purchased this printer for my home office and use for college. It works very well, at first when I tried to set it up I called technical support from HP. They help me set it up and told me about the things it would allow me to do. I am very happy with this printer, I also got one for my grandchildren who have many apple products and they love the fact they can print from all of their devices. Best printer ever.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Great printer if you enjoy paper jams and buying ink cartridges...

    • Written by from APO

    Have had good success with prior HP all in ones and hoped this would be as good. From the start I have been disappointed...so so print quality, small but expensive ink cartridges that don't last long and seem to dry out quickly, and printer constantly jams. Don't buy it.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Awesome Printer!

    • Written by from Concord Twp

    I had an EPSON XP-400 before this printer and it would always print crooked, the ink didn't last long, and anytime you touched the printer the whole thing would squeak and rattle.

    This HP Photosmart 6520 is a much much better printer. The build quality is great, the software is good and I love that it feeds paper from the front!

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Not a good choice for Mac

    • Written by from Bastrop

    Have failed repeatedly to get to work. Assist program is worthless too. Works well with my wife's pc.

  • 5.0 out of 5 stars

    HP 6520 all in one

    • Written by from Farmingdale

    Printer was easy to set up, the wireless interface lets me print from my computer or phone from anywhere in the house, touch screen display easy to navigate, printer has everything you need including scanner and photo paper tray as well as slots for other memory cards and devices!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by from London

    It works for the first few pages and then stops. It scans half a page and then stops, it is unreliable and the most disappointing product I have ever wasted my money on. I bought it because it was supposed to be compatible with my Apple ipad and Airport (which it sits next to!). Apple should not allow HP printers in their store.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Unreliable....

    • Written by from Midvale

    I have had this printer for about 2 years now. I bought it for school because I would be doing most of my homework on my iPad at the time. It works great when I'm printing from my iPhone - never has a problem. However, whenever I print from my iPad, my MacBook Air, or my iMac, I have to physically unplug and replug the printer! I'm loosing my mind!

    20 of 24 people found this useful

  • 5.0 out of 5 stars

    Best Printer I have Ever Owned!

    • Written by from Valley Stream

    This printer is perfect for those who love wireless printing! You can print wirelessly from your laptops, desktops, iPhones, iPads, and iPods. I think it is also compatible with other smart phone and tablets (non apple products). This printer even gives you the option to create an email that pretty much lets you print from anywhere! (Say you are at work or any other place--you can send whatever document/photo to the email you have created with HP and it will instantenously start printing from your printer at home! It prints fast! I highly recommend this printer to anyone who complains about having cables everywhere, having just one computer to print from b/c of their printer being connected to that one computer. Once you have tried wireless printing, you will never want to use a non-wireless printer. I have nothing bad to say about this HP Photosmart 6520 printer. GET IT, YOU WON'T REGRET IT!

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Craven Arms

    Maybe mine's a dud. All the same, it's a dud. Has trouble gripping 100 gms paper. Colour printing veers between awful and poor.

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    Very good

    • Written by from Thurles

    Delighted with my new printer. I set it up with hardly any bother. Great photos. Good value. Quality printer. Would highly recommend.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Bad Printer!

    • Written by from New Kent

    I loved this printer for the 1st year! Then it stopped working. Would not print anything with black ink!!! Called customer care and talked with some one in India. Was told for a FEE they would send me to a support line. After doing some research, I found that many Mac users are having the same problem! So it is now in a dump and I will not buy HP again!

    51 of 52 people found this useful

  • 2.0 out of 5 stars

    A Frustrating Photo printer

    • Written by from Wallingford

    The thing works AOK printing documents, fast and legible but a crock when it comes to printing A4 photos. It fails time after time to pick up the photo paper so one's prints are offset. Print saying 'plain paper' and all I is well other then the soggy plain paper) but tell the machine that it has A photo paper in it, and the output is screwed with margins at the edges. Don't buythis if you want to print A4 pix or you will be disappointed.....

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Crapola

    • Written by from massillon

    This will work good for 6 months and then it will stop feeding and stop recognizing the black ink cartridge. It wont print black at all. HP says its common with Macs and they don't have a fix. I would not recommend this at all.

    58 of 62 people found this useful

  • 5.0 out of 5 stars

    Super fast

    • Written by from Mount Sinai

    Printer is amazing, works extremely fast when wireless and picture are the best I have ever seen. Thanks!!!!:)

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    So far so good

    • Written by from New Milton

    I have had this printer for a month now and all is well. It was v easy to set up and all my apple products are able to talk to it via wifi even our iphones which surprised me. It scan, photocopies and prints both on paper and photos. Photo quality good. Would recommend this printer!

    13 of 13 people found this useful