• 2.0 out of 5 stars

    Has a slight design flaw...

    • Written by from DRIFFIELD

    Usual apple build quality - all good; BUT, it has one issue: you cannot dock the 5s if it has ANY kind of case on, (I currently have an Incipio 'Feather' snap-on, which is pretty thin by any means and need to constantly remove the case to dock it. Simply a pain and very un-Apple like; this could've been remedied with the slightest increase of space behind the pin connector, a step down from the quality of the old universal dock in my opinion.

    So I sent mine back and will sadly be looking for a 3rd party one.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Good for charging or sync....if no case. Don't expect to use headphones.

    • Written by from Needham

    Looks good. However, I heartily wish I hadn't bought it.

    Pro: holds a iPhone 5s to charge it....[con]: if it has no case (or if it is a split case where bottom folds away to give access).

    Other cons: once it is plugged in:
    1) TouchID is awkward (though not impossible). But so clearly a design fail it is annoying.

    2) The audio controls are suddenly lost if you plug in headphone Specifically: a) the line-out volume is at a fixed volume and CANNOT BE CHANGED---either by the phone sliders, the phone volume buttons, or control built into headphones. Clearly, this is meant for situations where you are plugging it into an amplifier at some point (though others have noted line out signal can be too strong). But it makes using the phone with headphones impossible. In addition, you can no longer use the controls on the headphones to advance/pause etc: you need to work the phone, which is teetery.

    Overall: Fail. Would have been better if it were just a dumb stand that extended the ports--at least then it would. This bit where it removes functionality when you plug it in bewilders me. (Others say remote control no longer works also). To add insult to injury, it doesn't even come with a cord. I end up plugging the USB/Lightning adapter straight into my phone, where it works find, and leave the $$$$ dock sits in a desk.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Is OK if you dont use any kind of case (including apple cases)

    • Written by from Madrid

    I was very disappointed when I found out that my iPhone wouldn't fit with any case. On the other hand it does its work...

    3 of 5 people found this useful

  • 2.0 out of 5 stars

    Don't buy if you use a case

    • Written by from İSTANBUL

    Does not fit with a case, not even sure if it would fit with protective film on the back the fit is that tight.

    Design over functionality.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Home Button access is poor...

    • Written by from Shah Alam

    A bit surprising that the Apple Design team let this one through...

    The Home button of the 5s is not fully accessible (blocked by the lip of the cradle) - which is especially inconvenient when trying to use Touch ID.

  • 2.0 out of 5 stars

    Blocks home button

    • Written by from New York

    Given the hoopla surrounding the new fingerprint ID technology on the iPhone it's particularly puzzling why they would design the dock to block a portion of the button. This makes it very difficult to use as fingerprint ID and annoying to push at other times.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    iphone 5 Dock

    • Written by from Kyiv

    Badly surprised that incoming calls are not transferred to the headset, but only the speakerphone can be used while on the dock

    1 of 1 people found this useful

  • 2.0 out of 5 stars


    • Written by from Mesa

    I hate to just complain about products but this... It would be nice if the phone sat a little more slanted back. I'm surprised to see that Apple finally made 5c and 5s cases and docks, but for some reason didn't make this dock compatible. So you'll have to take the case off every time you want to use this dock. Another thing I don't understand at all is that, the 3.5mm line out jack can be used for music, movies, podcasts, etc but not phone calls. Same 3.5mm jack on the Apple earphone, or for most earphones for that matter, so why can't it work for calls? That's a main purpose of a dock, no?

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Needs headphone output w/ volume control

    • Written by from Hong Kong

    Not as well thought out as previous generations of the iPhone dock. No way to control volume when you plug headphones into the 'Line Out' port at the back because it's only intended for speakers, but you also can't reach the headphone port on the phone when it's docked.

    Also, front 'lip' of the dock obscures the Home Button which makes it hard to use.

  • 2.0 out of 5 stars

    Really? Once again missing the boat on docks and cases.

    • Written by from KINGSTON

    Apple, why is it that you are the innovators but sometimes seem to lack thought on product design. Which is something you are known for innovative products and design. You finally get the case right (for the most part) on the 5s and you give us back a dock with no option to use the beautiful phone and case together. Most of your customers I would suspect, like me do not want to keep taking the case off to put it in the dock (it wears out the case faster). Also, what is the point of the touch ID if the dock partially covers the button?

    I would really prefer and apple dock to more expensive decent looking 3rd party docks or less expensive ugly docks, but if you build something that is less functional and practical what is the use? Please fix this going forward.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    A dock is for convenience and one hand operation. This doesn't.

    • Written by from West Palm Beach

    A dock should be for making it easy to plug in and unplug to a charger via the dock. This dock is very difficult to use, though. It is a two handed operation to undock the phone. Also, the dock is too high on the home button, partially covering it, making it difficult to use thumbprint unlock while docked. Huge disappointment.

  • 2.0 out of 5 stars

    Love the idea hate the product

    • Written by from Enfield

    I don't think it is worth the money I paid, it doesn't fit the phone if u have a cover which I think is ridiculous as there isn't many people that use their phone without a cover.

  • 2.0 out of 5 stars


    • Written by from London

    The dock is built in much the same way as the old iPhone 4/4s dock. It's compact, functional and looks very nice on the table.

    However, I find it very strange and disappointing that it does not fit a 5s with the official apple case. I suppose I can appreciate the reason for this, as the iphone in its case may inhibit the clarity of the 'audio porting' feature of the dock.

    Since the audio porting feature is useless to me (I use the line out) and I am not prepared to spend time removing and replacing the case (it's quite difficult to remove), I have returned this item and am in the market for a 3rd party solution that works for me.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    It looks nice, but flawed in use and overpriced.

    • Written by from Rotherham

    I bought an iPhone 5s when they first came and bought one of these for it the week after. Very very happy with the 5s, and I bought the dock so I could keep it in my bedroom on my cabinet as a kind of default resting position for it to be, to charge, good position as an alarm etc.

    First things first; it works, as it should. It looks nice too, very clean and simple white design.

    That's probably as good as it gets. This thing is very overly priced. It is extremely tiny. The box is about 2x2 inches, a cm or two thick. £25. Despite Apple's ridiculous profits they aren't getting kinder, and it costs them some goodwill. I found out after it doesn't come with even a short lightning cable either.

    My biggest pet peeve is its functionality though. Whenever you lift it off the dock, you have to hold down the dock with your other hand. As it fits so tight on the connector, it lifts the dock up with it. You essentially have to pull them apart every time. My Mum has tried lifting it off the dock multiple times but if I ever ask her to pass me my phone, she doesn't anymore as she’s scared she'll break it. Over time I've got better at perfecting the art of removing it from the dock, but it's clunky, and it's not well designed or thought through like every last detail of the iPhone has been.

    Clumsy and overpriced are the two words that describe it best. It does its job and it looks nice with the iPhone, and I prefer a dock to not having a dock. It just could do with a lot more of the Apple touch and thoughtfulness on its efficacy.

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    Not well thought out...

    • Written by from Rosamond

    New dock doesn't work with the Apple thin case. The Belkin iPhone 5 Charge & Sink dock is made with a Mac aluminum finish, fits the iPhone 5, 5S, & 5C, with or without the thin case & provides support behind the phone to lessen the strain on the lightening plug... much better product & sold on the Apple web site.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Poor Design ... $30 wasted.

    • Written by from Monroe

    The 5s is great, and the slim Apple leather case just as great. The 5s Dock should have been designed to accommodate the 5s WITH Apple's own case! The case fits tightly on the 5s and is not easily removed (which is a good thing, by the way). Constantly having to remove the case from the 5s in order to use the dock just provides more opportunities for damage to the case, the 5s, or both.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    looks nice but functionality lacking

    • Written by from Waltham

    So it's slim and looks nice compared what is offered out there by third party manufacturers. That being said... I like to have my iPhone docked and charging and I would plug in my headphones so I could take phone calls using my Apple Earbuds. Well, the aux port on the back doesn't pass through any of the controls of the Apple Earbuds. In fact, when it's in the dock, you can't even control the volume of the music so make sure the external speakers you use (not headphones) have independent volume controls. I'm most upset that it doesn't pass through the phone call through the headphones. I guess I could have done a little more research but oh well, I do like the dock but it is really lacking for what I used the old iPhone 4S dock for.

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    Good, not great

    • Written by from Langwarrin

    If you plan on listening to music/radio on your iphone this possibly isn't the dock for you. Yes you can plug your earpods into the dock but you have NO control over the volume level. If you're working and you want something soft to listen to then this is definitely too loud.

    Possibly going to return it by the end of the week.

  • 2.0 out of 5 stars

    Ok but limited

    • Written by from Tacoma

    First if you review the dock itself it does exactly what it is suppose to. The only problem is when paired with iPhone 5s the lip of the dock interferes with Touchis unlock, and when paired with the Apple branded iPhone 5s case it does not even fit. Poor design in retrospect.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    Doesn't Work with APPLE Cases

    • Written by from Wadhurst

    Sorry APPLE but have already got tired of removing my APPLE case to use this docking station. Poor design in that respect. Have reverted to using plain cable instead.

    18 of 21 people found this useful