Customer Reviews and Ratings

2.0 out of 5 stars

Based on 53 reviews

  • 2.0 out of 5 stars

    Broke too soon

    • Written by from Wenatchee

    95 of 103 people found this useful

    Quite careful with my equipment. This one simply stopped working under no significant stress conditions. Quality control alert.

  • 1.0 out of 5 stars

    Worst Apple product or accesory

    • Written by from Newark

    66 of 78 people found this useful

    This is like a bad dream. When I saw the reviews I thought they were joking. I feel like sending the entire laptop back because of the adapter. It falls off for no reason and gets in the way. Apple needs to do a recall.

    Was this useful? Worst Apple product or accesory

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  • 5.0 out of 5 stars

    No Problems

    • Written by from Athens

    70 of 112 people found this useful

    Well both these reviews are right in their own ways. The charger is great for what it is designed to do. However you have to provide it a little more consideration than some other cords. I have broken 2 by my own fault as one I twisted too tight around the built in holder and the other my 8 year old autistic son broke after 6 months of hard use. Look apple can't be blamed for moves like that. In fact the genius bar would have replaced the first one under warranty but I don't play that way. So for my money the product is fine, and I'll put my 15 bucks a month away and replace the charger if I need too, I waste more money than that on coffee.

  • 2.0 out of 5 stars

    Don't flinch

    • Written by from Seattle

    28 of 31 people found this useful

    I loved the MagSafe L-shaped adapters. They were strong and unobtrusive. Why Apple chose to go back to the old T-shape AND make the magnet weaker is beyond me. So now the connector juts far out of the side of the laptop and awkwardly disconnects with the slightest movement. It disconnects if I shift the laptop (a current-gen 11" MacBook Air) in my lap. It disconnects if I pick up the laptop to move it. I gave this two stars, but was sorely tempted to give it one. It still charges the laptop when it does manage to stay connected, so in that sense it meets the minimum requirement for a power cable.

    Go back to the L shape. Make the magnets strong again. Please. For my, and everyone else's, sanity.

  • 5.0 out of 5 stars

    Very Great and Durable Product

    • Written by from Leesburg

    87 of 149 people found this useful

    I am not sure Daniela is talking about. I've been using the same power adapter for the 4 years I have had my laptop without incident. Sure, $79.00 is a bit steap for a replacement, but t will not break from normal use (I am still using the one that came in the box with my laptop). As long as you are not a child, dog, or Daniela and know how to properly handle things there should be no problems. Great Product!

    Was this useful? Very Great and Durable Product

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  • 1.0 out of 5 stars

    V2.0? WHAT THE *****

    • Written by from West Islip

    29 of 35 people found this useful

    ok so i just got my new macbook air 5 days ago and it came with this cr@ppy charger...

    like everyone says its weak as a baby and the L shape was the best!

    after TWO days my charger is not working unless i move the wire...

    THEN TWO days later charger not working at all.....The charger is 4 days old and has stopped working....under LIGHT use...i dont understand it all at...

    now i gotta take time out of my busy day to go to the apple store and hope they replace it for free and pray that the newer one at least charges my computer.

    i would give ZERO STARS....it doesnt make SENSE...V2.0???

  • 1.0 out of 5 stars

    Only read reviews of MagSafe TWO - it's TERRIBLE!

    • Written by from New Orleans

    33 of 43 people found this useful

    All these reviews saying they've had no problems for over 6 months are reviews for other models. The new MagSafe 2 hasn't been available for that long - only since the new 2012 MBA's came out in mid-June. The new MagSafe 2's charger attachment magnet is incredibly weak and will detach at the slightest provocation. Or unhappy thought. Or suspicious look. This product is terrible and Apple should fix this as soon as possible.

    Was this useful? Only read reviews of MagSafe TWO - it's TERRIBLE!

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  • 3.0 out of 5 stars

    Disappointed!

    • Written by from Lincoln

    25 of 28 people found this useful

    Apple makes such great products. However, the MagSafe Chargers that comes with all the Mac Laptops (Which are the same as this one, but offered seperately) are somewhat of lower quality. I have two MacBook Pro's and one MacBook Air and after about 9-11 months the part of the cord that you can wind up on the square Load carrier always comes separated from the "protective neck" ( I do not t know what else to call it, but any Mac Laptop Owner know's what I'm talking about) on the cable that plugs into the laptop. I have had to have each one replaced at least once. I find that a little excessive Because I take extra good care of my device's and their accessories. I aways leave a little bit of slack in the cord when winding it up on the square part of the charger. I am however very thankful of Apple and their OUTSTANDING customer service have replaced each one at no cost to me when they have gone bad, no questions asked or any type of hassle that you would get with the other Brand X's out there that sell junk. Apple you are KING and I am very very thankful for putting out such GREAT computers. Just please take a look at the design of this charger and change the design of it.

  • 1.0 out of 5 stars

    Awful and not up to Apple standards

    • Written by from Paradise

    21 of 23 people found this useful

    When I opened my brand new Macbook Air several months ago, I had no idea that this cheaply made adapter would be so frustrating. I finally learn to live with the flimsy connection and awkwardness of function. Then today it simply stops working. SO there is another $80 to Apple--cause there are no other options. This alone would prevent me from buying a mac laptop in the future. And this comes from a loyal customer, who has used Mac exclusive since 1990.

    Was this useful? Awful and not up to Apple standards

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  • 1.0 out of 5 stars

    magsafe 2

    • Written by from DUNFERMLINE

    23 of 27 people found this useful

    Used to have MBA and magsafe 1 which was great. Upgraded to new MBA with magsafe 2 and what a dissapointment.

    Lead constantly disconnects with the tiniest amount of pressure or movement.

    Come on Apple, sort this rubbish out!

  • 1.0 out of 5 stars

    Stopped working after 4 months

    • Written by from Cambridge

    19 of 20 people found this useful

    The adapter seems to be of very low quality. It stopped working after 4 months of mostly domestic use

    Was this useful? Stopped working after 4 months

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  • 1.0 out of 5 stars

    HATE

    • Written by from Roslindale

    21 of 24 people found this useful

    HATE HATE HATE HATE HATE HATE HATE HATE HATE this thing. It falls out every 15 seconds, and I am not exaggerating. I have been using Mac products forever and have never reviewed a product before. This adapter makes me hate my new computer and regret purchasing it. Zero stars. Did I mention how much I hate this thing?

  • 1.0 out of 5 stars

    Needs replacing too often!

    • Written by from Spokane

    42 of 68 people found this useful

    With all of the complaints about this power adaptor one would think Apple would get the message and make a better product. That is if happy customers mean anything to them! I've had my MacBook Air for under 11 months and this is the third power adaptor I've purchased!! I use my MacBook daily but it is used kindly. I chose this MacBook from apple because of quality and design now I am wondering why I spent the extra money if I have to constantly replace accessories. You guys need to get your act together and design a *new* power adaptor or this will be my last purchase from you.

    Was this useful? Needs replacing too often!

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  • 1.0 out of 5 stars

    Broke within 4 months

    • Written by from Pleasanton

    15 of 16 people found this useful

    My Magsafe adaptor new one broke within 4 months, all of a suddent it stopped working. It was the one I used at work and never really moved it from port to port as well. Just normal wear and tear.

  • 1.0 out of 5 stars

    Absolutely Terrible!

    • Written by from Springfield

    29 of 44 people found this useful

    If you like to work with your laptop on your lap then you will hate the Magsafe 2. Every few minutes the power adapter falls out and I have to reach down and put it back in. The problem is that with the T design is sticks out about a half inch plus another inch or so of wire before it bends away and if any part of this hits your leg, the table, etc it falls out. Apple you need to do a redesign and bring back the L adapter.

  • 1.0 out of 5 stars

    Huge conspiracy

    • Written by from Dorchester

    17 of 21 people found this useful

    The guy who invented MagSafe 2 must be sent by Microsoft or Samsung or other rivals that Apple is currently facing. Yes the size is smaller, by like 15%, but the usability is 100% worse than the previous generation. The magnet is strong, let me tell you; but the plug's angle is so badly design that even a slight up/down move/shake can separate this thing off from my laptop. That means it is almost impossible to charge the Air or any other products that use MagSafe 2 without putting them on a flat surface. Not even an improvement, not even a replacement, but definitely a draw back. A stupid marketing move by Apple just like the new iPhone 5 and iPad 4th gen plug. If Steve Jobs was still alive he would probably die again if he saw how Apple is screwing its reputation right now.

  • 1.0 out of 5 stars

    I love the Macbook Air...I HATE this charger

    • Written by from MONROE TOWNSHIP

    15 of 17 people found this useful

    It falls out all the time. I have to charge my Macbook Air on a flat service and then disconnect it so I can use it in my lap.

    Right now, I have to connect my Macbook Air to power so I can download a new update. Since I cannot do that with the computer in my lap I will have to bring it to my counter and plug it in--- and then download the update. What a waste of time!

    Please fix this or give us an adapter to enable us to fix it ourselves. Like I said, I love the new Macbook Air 13 inch computer but I hate the new charger.

    Was this useful? I love the Macbook Air...I HATE this charger

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  • 2.0 out of 5 stars

    Adapter too easily disconnects while using computer in lap

    • Written by from Lynchburg

    12 of 12 people found this useful

    I love my new MBA, but the MagSafe 2 power adapter is a bit of an annoyance as it continually disconnects from the computer when I am using it in my lap. If I shift positions or move the computer, even a little, the adapter frequently falls off. When I can, I prefer to use the computer plugged in, and save the battery for when I am away and not near a plug. I much prefer the old design which fit more snugly to the computer and had a stronger magnet. The adapter still charges the computer just fine after 5 months of use and shows no signs of wear. I just wish it would stay connected better.

    Was this useful? Adapter too easily disconnects while using computer in lap

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  • 1.0 out of 5 stars

    Disconnects to easily

    • Written by from San francisco

    14 of 16 people found this useful

    When ever my battery gets low and I need to use the laptop still, any slight movements and the chord comes out of the socket. The magnet is too weak to keep it in place. This is highly annoying and I wouldn't have expected such an issue with a Mac. -The battery seems to be weaker than expected too. I'd say I only get about 70-80% of what apple advertises in battery life.

  • 4.0 out of 5 stars

    Compact and light weight

    • Written by from Anchorage

    17 of 24 people found this useful

    The 45W MagSafe 2 adapter was included with my new Macbook Air notebook PC. Definitely a huge improvement over the brick which accompanied my former brand X Windows notebook. The powerful attachment magnet holds the charge cord firmly in place. No complaint. The flip out ears used to store the charge cord function well but durability remains to be seen. Deduct a star because the AC power cord seems much to brawny and unwieldy for the task at hand. The addition of a USB charge port could be very useful at times for charging cell phones and the like.