• 1.0 out of 5 stars

    Piece of junk

    • Written by from San Jose

    I have been a devoted Apple user since 1984. Much to my great disappointment I must report this CD/DVD drive is a piece of junk. It successfully reads 1 out of 2 music CDs at best. I am now using the built-in drive of my 3 year old MacBook Pro instead, which reads all my music CDs 100%, including all the ones this drive fails to read. Returning this piece of junk to the Apple store.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    has to a better way

    • Written by from Gustavus

    Broke after not much use. I do not recommend.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    USB Superdrive

    • Written by from Sydney

    Thought I'd spend more money ($120) & get an official apple external disk drive for my laptop & desktop Mac computers, as they annoyingly no longer come with disk drives. For some reason the disk I put in can not be read now by any computer, meaning that this drive is now pointless & I have to go all the way in to apple to fix this which should never have happened in the first place. Choosing to spend the extra money I just expected a product that actually worked, extremely disappointed.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Love it, but...

    • Written by from Canton

    I love the SuperDrive, it does everything you would expect it to, but the thing that i really don't like is that it doesn't play Blu-Ray and that's one thing i really would like it to be able to do...

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Dead upon first use.

    • Written by from Honolulu

    Opened up new drive, and it doesn't work. Won't recognize any media once it is inserted, then it gets stuck in the drive and won't come out.
    Apple should be embarrassed to sell such a bad product like this.

    19 of 25 people found this useful

  • 5.0 out of 5 stars

    Great!

    • Written by from Birmingham

    I don't really understand all the negative reviews for this product - they prevented me from buying the SuperDrive for quite a while. Finally, I purchased it to use with my MacBook Air, as it has no internal CD drive. It's worked great for me - and I've been using it almost non-stop since I bought it! I would definitely recommend this - it's working well and the burn speed is much faster than any other external CD drive I've ever used.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Performs well and looks great.

    • Written by from West Kelowna

    Althought a little pricy, I did mind spending a little extra for the look and reliability. It fits my iMac perfectly and gets the job done. Great product!

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Apple USB Superdrive is a piece of junk

    • Written by from Goring

    Apple should stop making this - unreliable and seriously overpriced for what it is. Unrepresentative and damaging to the Apple brand. I regret buying it.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Apple Superdrive Tryout

    • Written by from Elizabeth City

    I don't understand all the negative ratings of this product. I tried it out tonight with a movie DVD, and a CD from work. It's pretty simple for me, just look around your screen and find what you need. It plays well, ejects well, piece of cake. I'm not an IT guy, and I'm 61. I do have mine plugged into a new MacBook Air. If you have it plugged into some garbage MS machine, well that's maybe your problem. BTW, this Apple stuff just works. That's all I want.

    8 of 12 people found this useful

  • 4.0 out of 5 stars

    Works great

    • Written by from Baton Rouge

    Not sure about all the negative reviews. I bought this recently when I switched to a newer MacBook Pro without a CD drive. I use it primarily for downloading audio CDs but have also used it for burning audio and video. No issues at all with the performance of the drive. Gave it 4 stars as I think it is far to pricey for the functionality.

    7 of 9 people found this useful

  • 5.0 out of 5 stars

    Perfect!

    • Written by from SEBASTOPOL

    Love the simplicity of this product. Works perfectly, very fast, simple to use with clean lines and uncomplicated design. Have recommended this SuperDrive to two other people who have also been impressed.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    GREAT LITTLE DRIVE!!

    • Written by from CLAYTON

    THIS DRIVE IS A NICE ADDITION TO YOUR MAC SETUP AND PERFORMS GREAT!!!

    1 of 5 people found this useful

  • 1.0 out of 5 stars

    Elegant but very limited usability, particularly for the new MacBook

    • Written by from West Boylston

    Be aware that this drive only works with certain Mac models and ONLY if plugged either directly into the Mac or into an Apple connector. It does not work through a USB hub, even a powered hub. This issue is a particular problem for the new MacBook with its single USB-C port. The SuperDrive works fine when connected to the Apple USB-C to USB adaptor. But then you cannot connect any other USB device!! I rip a lot of CDs to my iTunes library, which for space reasons is on an external USB hard drive, so I have to juggle iTunes libraries to do a simple operation.

    I guess the problem may be solved when Apple eventually releases the USB-C multi-port adaptor . . . let's see: plug the SuperDrive into the USB port on the multi-port adaptor; plug the USB-C to USB adaptor to the USB-C port on the multi-port adaptor, then plug the USB hard drive into the USB-C to USB adaptor (or maybe through a USB hub, if you want to also connect a mouse!)

    Yeah, Apple, that's an elegant solution!! But the drive does look beautiful . . .

    33 of 37 people found this useful

  • 1.0 out of 5 stars

    Disappointing and unreliable.

    • Written by from Leeds

    Sad to write this review as I love Most Apple products. I bought a USB Superdrive with my iMac less than 2 years ago. The drive is only used infrequently for storing or retrieving photographs. The first one became unusable in less than a year. It wouldn't eject the disc and I lost all the data stored on it. Neither would it register on the iMac so I couldn't force eject the disc either. It was replaced and unbelievably in less than a year the replacement has done exactly the same thing and is unusable. We have quite a number of Apple Products in our house and this one seems to be the white elephant!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Apple's worst and lowest quality device.

    • Written by from Kalamazoo

    Just from a pure hardware perspective, this thing is a utter failure. It's pretty and all, but totally unreliable. Spits out pristine CD's and DVD's for no reason, does not always connect or show in finder. Loud, clunky POS. I love Apple but now know why they are dumping physical discs. Bought this to replace my failed drive in my MacBook Pro. I own a ton of Apple hardware. NOTHING has failed except this failure of a product, and my optical drive in my MacBook.

    Much as I hate the great Korean copier, Samsung, buy their external optical drive instead. Half the price. It's ugly, clunky, and uses two USB ports, but it works.

    40 of 45 people found this useful

  • 5.0 out of 5 stars

    A very handy accessory

    • Written by from Raunds

    It is a little annoying that Apple have chosen not to fit optical drives to Macs anymore as there are a few of us dinosaurs still left that like to use them.
    This, however, plugs the gap just nicely.
    I bought this so that I could upload all of my music CD's and ripped DVD's to my iTunes library.
    This it has done without any problem whatsoever. Simply plug in the USB and you're good to go.
    It's design is sleek and unobtrusive and it sits comfortably on the desk whilst the finish compliments the iMac, keyboard and magic trackpad nicely.
    All in all it has performed as well as the built-in drive on my wife's MBP and I would happily recommend it to anyone.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Sad

    • Written by from West Point

    I got a MacBook Air and this little SuperDrive before I moved overseas. After 2 months, the stupid thing would not eject. I tried all the suggestions online, but nothing worked. At first, it would still play the DVD that was stuck in there, but now it won't even do that. Seriously Apple??? I'm sure it would be no problem if I took it to an Apple store, but the closest one is a few countries away.

    47 of 56 people found this useful

  • 1.0 out of 5 stars

    SO slow

    • Written by from barstow

    this would be a zero star if i could.

    i have 14 years worth of DVD photo files for archives. i still archive to DVD AND little external hard drives. so when i bought the new macbook pro i also bought a USB super drive to burn DVDs, read old DVDs and enter photo data into a catalogue program. i used toast 10 to burn. i have toast 11 but that just sort of sits there. 10 at least works.

    but it is slow. not just a little slow, but so slow that went cataloguing photos it can either take an hour - should take a few minutes or hang up altogether. i used to have an older version of my cataloguing software that worked much faster so i had this work-around.

    now with the new laptop and maverick that no longer works.

    using good DVDs, highs-peed, best burn speed on the super drive is 4. yes, 4.

    is there a better 3rd party drive out there, because this is virtually unusable?

    42 of 49 people found this useful

  • 1.0 out of 5 stars

    Worst product ever

    • Written by from SAINT LOUIS PARK

    I have used this product twice. It clicks and clicks and then gives error messages. Ridiculous.

    39 of 45 people found this useful

  • 1.0 out of 5 stars

    It hates my iMac 5k, or my iMac hates it!

    • Written by from Littleton

    I successfully (albiet occasionally) used this burner with my 2014 MBP, and TREID to use it with my 2015 iMac 5k, but it wouldn't work with the iMac. Multiple bad burns, endless error messages, etc. Apple replaced my SuperDrive, but the new one has the same issue(s).

    Not recommended.

    41 of 47 people found this useful