• 1.0 out of 5 stars

    NEW USB SuperDrive DOES NOT WORK

    • Written by from Mississauga

    I purchased my first APPLE COMPUTER since the MAC PLUS. PLUS a NEW USB SUPER??DRIVE.
    DRIVE WORKED WELL for ripping 15 cd's to iTunes.
    Then the PROBLEMS STARTED.
    Now if I put in a disk it spins, clunks and clunks then spits the disk back out.
    NOW I UNDERSTAND why APPLE PUSHES the EXTENDED WARRANTY.
    I have spent more than 6 hours on line with Apple Technical support. (They have been very professional, patient, and polite)
    BUT obviously they don't read these reviews. (This is a bad product and Apple should be embarrassed to put their name on it.)
    NOW I know why THEY REMOVED IT from the MAC MINI.
    I'm taking it back to the Apple store tomorrow.
    SHOULD HAVE STUCK WITH a WINDOWS PRODUCT; At least in my experience they work past the warranty period.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    Looks great, works great.

    • Written by from Bridlington

    I'm not sure what people's general opinions are about the removal of built-in optical drives, but honestly I'm glad my MacBook Pro didn't come with one when I ordered it late-2013. Naturally it meant I had to buy an external optical drive and I have used it plenty of times. I have never had any serious issues; the only minor problems I've had is when I've been using blank discs and not told the drive to do anything with it so then the MacBook Pro stops recognising there's a disc in there. But that's the advantage of it being external - No force eject required, I could just unplug and plug it back in again!

    Really easy to use and having it means I can also lend it to my dad when he needs to use discs. Highly recommend this if you use discs on a reasonably regular basis.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    It isn't working

    • Written by from Avila Beach

    I bought my iMac in December 2014 and shortly thereafter bought the USB SuperDrive. I have been busy doing other things so
    didn't try to use it until today. I plugged it in to the port on the back of my iMac then put in a photo cd. It accepted it, made a few noises for a few second and then automatically ejected it. So I tried a dvd and it also ejected right away.

    It is a pretty simple program and there isn't much that I could do to mess it up. It is messing up all by itself.

    14 of 14 people found this useful

  • 5.0 out of 5 stars

    Awesome CD/CD Reader/Writer

    • Written by from North Richland Hills

    I purchased this to use with my new Macbook Pro. I have hundreds of music CDs to upload into iTunes. It works flawlessly and I highly recommend it. Disregard the folks who don't know how to eject it...that's a user problem, not a hardware problem. I like the fact that there is no drawer to slide out and in for loading my CDs. I realize that hardware can sometimes have a bug; I'm sure the Apple store would fix the problem if the user were to return it. They've been most helpful to my friends, one of whom had an issue with her iPad. I could not believe how helpful and generous they were to her. I will update my review if anything changes; however, I have educated myself before using my hardware to ensure proper use of it.

    I love the SuperDrive. It is worth every dime I spent on it. I love all my Apple products (2 iPads, 1 iPhone 5, 2 iPods, my MacPro 13.) High quality and outstanding performance. You won't go wrong with Apple. It may be expensive at the outset, but in the long run, it will last much longer than its competitors products.

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Trouble ripping audiobooks

    • Written by from MITCHELLVILLE

    Just bought a 5k mac after retiring my old Imac-2007. I am an avid audiobook listener so I need to rip them into itunes so that I can listen on my device. The drive seems to rip about half of the cd then ejects for no reason. This is a brand-new audiobook that has never been touched and has no scratches. I took it back to my old mac with the built in dvd drive and it burned the disks that were ejected by this drive without any problems. This drive is going back tomorrow.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Do Apple sometimes make you feel like a complete idiot?

    • Written by from London

    I have been using a Mac since 1992. I have upgraded appropriately over all those 22 years and consider myself an Apple nerd. My PC associates, friends, family, business contacts all consider me to be really stuck back in the 20th century.

    Despite this I have just purchased yet another iMac. OS X Yosemite. Beautiful. Started to set up a printer (also brand new) only to discover there was no optical drive on my new machine. Apple support told me that Apple consider these to be obsolete. Pardon me Mr Apple. You didn't tell me. Long story short. I had to buy an external device - the superdrive whatsit. Arrived today. Plugged it in. Nothing appeared on my desktop. Murky looking blue icon in the dashboard. Inserted printer set-up disc. It whirred reassuringly then spat it out. Again and again. And again. No messages, alerts. Nada` I must be an idiot.

    6 of 14 people found this useful

  • 1.0 out of 5 stars

    A Surprisingly Poor Product

    • Written by from Woodfield

    When nearly everything made by Apple gives me real pleasure to use, it's disappointing to have to write a review of a product as poor as this. In line with other one-star reviewers, I have found it to be a consistently unreliable and unsatisfactory product. Minor points - the built-in USB cable is annoyingly short, and there's no eject button. More importantly, from Day One it refused to read pre-recorded DVDs. It became increasingly prima-donna-ish with CDs or DVDs which I had recorded myself, and now usually won't read them either. That's when the eject button problem becomes very annoying; how many times do I want to unplug the drive and then plug it in again, hoping that eventually it will respond to an eject command from the keyboard? It's awful, folks - I won't be buying another.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    Very odd... Very, very odd!

    • Written by from RADSTOCK

    It's well documented that the SuperDrive won't work if connected to a hub! One hub I tested even stated that, in it's manual. And yet I plugged it into my 2nd monitor (27" LED) which is plugged into my iMac (so acting as a hub) - works!

    Plugged into Belkin 4 port USB3 connected to iMac - nothing.

    Plugged the drive into 27" LED; which is plugged into Belkin hub; which is plugged into iMac - Works brilliantly!!! Go figure! But in this config. the SuperDrive is getting power from the LED's USB port, not Belkin's USB port! I.e. The Apple LED is supplying power, the Belkin is suppling signal (from the iMac).

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Harleysville

    I purchased the Apple USB SuperDrive and after just a few months it broke and the drive just kept spinning. If you want a drive that actually has blu-ray capability and will last go with something else. Please don't waste your money on this.

    38 of 42 people found this useful

  • 4.0 out of 5 stars

    Nice external drive but upside down cable issue

    • Written by from Rotherham

    A nice drive that sits pleasantly on the desk next to my macbook pro. I don't have an issue with the length of the USB cable but I do have an issue with its orientation. It is upside down. I have to twist the cable in order to slot it into the mac book pro. Now maybe if you have an iMac then it sits nicely under the computer and the cable loops over the superdrive (like a scorpions tail) into the back of the machine and so is the correct way up, but with the macbook pro you have to twist the cable uncomfortably to get it in. Is it meant to be this way? It seems ridiculous to take issue with such a thing but it just doesn't feel right.

  • 2.0 out of 5 stars

    Works well, mostly, but you need to be careful.

    • Written by from Cleveland Hts

    There is one huge design flaw in the SuperDrive, and periodically it drives me crazy: there is no way to manually force the drive to eject a disc. I have a huge collection of DVD-Rs that I burned roughly ten years ago, after I switched away from VHS but before I took up digital recording, and I have been trying to rip them to digital files. Most of the time, this works well, but occasionally a disc is corrupted. When that happens, the SuperDrive spends half an hour or more fussing with the disc and refusing to eject it, and all of the computer-based ways to eject the disc stop working (and I have tried ALL of them). Most CD/DVD drives have a small hole that you can poke the end of a paperclip into, to manually force the disc to eject. The SuperDrive is missing that safety mechanism. So be warned. Now, the rest of the time, it performs very well. This, however, is a glaring problem, because CDs and DVDs DO corrupt --often when you least expect it -- and when that happens, the SuperDrive simply can't handle it.

    31 of 33 people found this useful

  • 5.0 out of 5 stars

    This is an awesome Drive!!

    • Written by from Dinuba

    People are just not knowledgeable on what this drive can and cannot do!!! This drive works flawlessly and ejects perfectly each and every time bar none!! Most negative reviews exist because the owners don't understand or know their systems well enough to operate them.

    20 of 33 people found this useful

  • 5.0 out of 5 stars

    Flawless!

    • Written by from Saskatoon

    Bought this drive with my new Mac and have used it to put over 400 CD's into my iTunes library. I understand others have had trouble with this drive but my own experience has been great. Based on my heavy usage I'd rank this drive as superb. No regrets.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Apple USB

    • Written by from Mission Viejo

    Apple USB Superdrive not working after two weeks and a couple dozen CD uploads. CD stuck inside and I am afraid I have lost it based on the other reviews.

    41 of 46 people found this useful

  • 5.0 out of 5 stars

    Works PERFECT for me!

    • Written by from Bronx

    I recently purchased a MacBook Air and I totally freaked out that there was no drive to import CDs (yes I still buy hard copies lol). I received the Apple USB SuperDrive and so far it is doing everything that is expected. I was able to install my wireless printer set-up disc, I watched a DVD and I imported a CD. So in the least words possible, I give it 5 stars!!!

    13 of 14 people found this useful

  • 5.0 out of 5 stars

    really super drive

    • Written by from West Wickham

    I bought this for my new iMac 21.5 inch and it is working a treat.I can put all off my cd's in it and i can easily burn all of my dj mix's onto it.It has a amazing design and it fits beautifully on my desk as it has a sleek aluminium design just like the design on my iMac.There is only one problem with it,it is just a little bit overpriced but if you have the money for it i would definaitly recommend it.I hope that this has helped you with your purchases in the apple store.i am a huge fan of apple and all of there products for me have 100 percent amazing and i would highly recommend it to all of the people who want windows,to play movies or if you are a heavy gamer.Have a great day.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    In despair-I love mac but super drive is horrible!

    • Written by from El Cerrito

    Not again.My super drive is not working yet again and i just exchanged it barely a month ago. The apple rep was pretty good about exchanging it for me; however I lost one of my workout dvd then since the option was either to break the super drive and retrieve my dvd or exchange it for a new one. Obviously i went with the later option but between then and now, my new super drive stopped working again.I have another dvd stuck in the super drive and I am pretty sure I will lose this one too.Does anyone know of any other virtual dvd drives that is compatible with the macbook, that i could use..do let me know. Thanks a bunch!

    67 of 72 people found this useful

  • 5.0 out of 5 stars

    A Perfect Addition

    • Written by from Bradford on Avon

    I have a MacBook Pro Retina which has no DVD drive.
    I was given the SuperDrive as a Christmas present.
    Worked straight out of the box and within a couple of minutes I was playing a music CD and then burning a batch of photographs.
    Does everything I need.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Nice Little Drive

    • Written by from Richmond

    I got this for my 21.5 Inch iMac and I love it, it does everything I want it to do perfectly I haven't had any problems as is it takes about 2 minutes to upload a CD too iTunes and it takes about 2.5 to burn a CD from iTunes and it works nice and quickly for playbacks for like CD's and Movie's. It has a nice slim size and fits on my desk quite well so overall I am pretty happy with it.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    I remember the day when these came with the computer!

    • Written by from Leeds

    Well I expected the Superdrive to be exactly that, lightning quick. Well it's not; whereas my old drive that actually came with the computer could burn (DVD) discs at x 16, this one only burns at x 8. The lead is very short and at £65, well, there are cheaper versions that could no doubt do a similar if not better job, come on Apple...!

    7 of 12 people found this useful