Customer Reviews and Ratings

3.0 out of 5 stars

Based on 375 reviews

  • 5.0 out of 5 stars

    My iMac was stolen

    • Written by from northfield

    I have had the time capsule for a while and it worked fine as a wireless router. Two days ago we had a break in and my iMac,iPhones and several other items were stolen. I was very concerned that family photos were lost and that I would be spending countless hours getting everything back to where it was. The time capsule saved me. I was able to get my new iMac and iPhone back to where they were with minimal effort. Be sure to put it somewhere where it won't get stolen with your computer.

    3198 of 3404 people found this useful

  • 5.0 out of 5 stars

    Time Capsule hits the sweet spot

    • Written by from Pembroke Pines

    I've been through external hard drives and USB flash drives, but they just weren't doing it for me. I did not want a hard drive connected next to my computer all the Time for automatic Time Machine backups. If I just wanted to drag and drop my files to a USB flash drive (or hard drive), I would have to do it after every iTunes song I download or after every picture I upload.

    It just felt highly impractical, so I decided to go with Time Capsule for the above reasons. Setup is very quick. It recognized my previous Airport Extreme configuration and passwords, so I really did not have to set up anything. Initial backup took about 45 minutes for about 20GB. After that, it's seamless. I really don't use Time Machine, because I primarily wanted a device that backs up for me in an easy-to-use way. Although having Time Machine is great for those times where you need to recover something you lost.

    Time Capsule also has a great design. I love the silver Apple logo.

    I have not noticed any jump in range or performance with this new 2TB Time Capsule compared to my last-generation Airport Extreme. The range may be slightly better, but if it is, it isn't that noticeable.

    You cannot beat this setup for backing up.

    As with all Apple products, 5/5

    1439 of 1583 people found this useful

  • 5.0 out of 5 stars

    Time Capsule is Great

    • Written by from Aliso Viejo

    Almost everything works like you would imagine it would... back up's are stored perfectly, and Time Machine makes finding back ups soooo simple! The only 2 negative things i have to say our...

    1. If you don't back up in the last 10 days (example, going on a trip, visiting a relatives house, or what ever)... so if you don't back up in 10 days your back up is going to be hard to reconnect with your Mac, for some reason if you don't back up within 10 days, you must verify the entire Back Up, and during this process you might be prompted to start all over (which means you loose all your previous back up, and you have to create a fresh one from your existing mac).

    2. You can only back up through your own Time Capsule wifi network. It would be so much better if you could back up over the internet, from anywhere (If you fix this problem, this would solve problem 1). There are work arounds, but that requires you have DNS.... I don't want a complicated work around, I want it so it "just works".

    1356 of 1533 people found this useful

  • 1.0 out of 5 stars

    Fine, while it lasts...

    • Written by from Leicester

    The good: Set-up is easy. Looks pretty.

    The bad: In spite of allegedly server grade components, the inbuilt power supply is third rate junk. Mine failed after 19 months of light usage. This is apparently a known fault of the first generation Time Capsules. According to the Apple Store I got mine from the problem had been fixed on the version I have. I beg to differ. As a result they wouldn't replace mine.

    If you absolutely must have a Time Capsule make sure you have Apple Care too. I'd recommend an external hard-drive and a decent quality router as a more reliable and flexible alternative.

    Very disappointed.

    791 of 964 people found this useful

  • 5.0 out of 5 stars

    Great product!

    • Written by from Vejle

    The TimeCapsule is a great product for backing-up your Mac. It is easy to set up, has a powerful router and great design.

    And to all of the negative reviews made on the old Time Capsules, on which the power supplies died:

    Be aware that this is the 4th generation Time Capsule, you are making a review on. Not the 1st, 2nd or 3rd. I can understand your disappointment. But your reviews are misleading, as this is a much newer version, which does not neccessarily suffer from similar issues.

    460 of 507 people found this useful

  • 5.0 out of 5 stars

    No Surprises

    • Written by from ABERDEEN

    Its an Airport Extreme with a built-in hard drive. Same easy setup, same reliability and easy backup.
    You could get cheaper by using a NAS or a USB drive but my experience wasn't good with that as the external drive (a WD World edition) didn't respond sometimes and missed backups. So I sold both and got this for just a little more.
    The other plus with this is the drive is totally silent.

    One cautionary note: Despite the "server grade" claim, it isn't. If you are after a backup solution for a business, buy a raid-based system but this is an ideal home backup.

    405 of 459 people found this useful

  • 1.0 out of 5 stars

    Awesome until it wasn't

    • Written by from Deerfield

    Review is for the 1TB model.

    I raved and raved about how awesome this product was...until it just died. Checked Apple Forums to discover the problem was very common. Less than three years old with plenty of space remaining on the hard drive. Now cannot access any of my backed up documents.

    VERY DISAPPOINTING FOR AN APPLE PRODUCT! Just unacceptable for an external backup drive.

    257 of 283 people found this useful

  • 1.0 out of 5 stars

    Short lifespan

    • Written by from Gilbert

    I paid the extra money for a Time Capsule because I do not like junk. I am very disappointed. The Time Capsule began powering off on its own a year ago, it would then need to be manually restarted. Now it has powered off and will not restart. After searching on-line for a solution it appears that this is a major issue for all Time Capsules. I am now outside the warranty period, and I am stuck with a Time Capsule paper weight. It is very disappointing! Research the Time Capsule before spending the money.

    234 of 258 people found this useful

  • 1.0 out of 5 stars

    Awful. Do not buy.

    • Written by from BRAY

    It was nice while it worked. However, my Time Capsule stopped working after about 18 months. Apple refused to replace it or fix it.

    249 of 289 people found this useful

  • 1.0 out of 5 stars

    Dead after 18 months

    • Written by from Mililani

    This is my second time capsule that has died after 18 months. Apple needs to do something about this product. I don't think it is a coincidence. It is annoying that is dies just out of warranty. I have had a linksys router for over 7 years and it is still running strong with heavy daily use.

    215 of 241 people found this useful

  • 1.0 out of 5 stars

    Lost faith

    • Written by from Letchworth

    Two of these have now died on me (first purchased in 2008 failed Jan 2010, replaced Jan 2010 failed Sept 2011) in my opinion this cant be relied upon as a credible product. They appear to have a life span of 18 months which is hopeless. The idea is great, the execution is elegant, it is so easy to set up but ultimately it is flawed. Avoid it.

    204 of 224 people found this useful

  • 2.0 out of 5 stars

    Two Stars for 2 Years!

    • Written by from Aventura

    This morning, my Time Capsule (where I keep all of my music files) stopped working. No noise no explosion, no talking message, the TC just stopped. That was after only 2 years. I had 380 GB of commercial music that I produced, wiped out! Wait, it gets worse.....THAT WAS THE SECOND TIME! Almost like clockwork, I had a first generation which crapped out after 26 months, and this morning, a 500GB 3rd generation TC bit the dust; which was replaced under warranty. My mother always told me "First Time, shame on them" , "Second time, shame on ME!". Do I roll the dice with a 100 dollar coupon that Apple was nice enough to email me? Or 2 years from now I write another paragraph about how it failed and I'm a moron? Somebody please give me your opinion? Please?

    198 of 224 people found this useful

  • 4.0 out of 5 stars

    Best solution for backups, period. Not as great for networking.

    • Written by from Sherman Oaks

    I purchased this because (1) I wanted to use it to back up my laptop wirelessly and effortlessly, and (2) I needed a good solution to store my iPhoto and iTunes libraries. For option (1) there is really no better solution. You plug it in, it shows up immediately on your computer. Click a few buttons and overnight (a few hours) it completes the first backup. After that, it's essentially a set it and forget it device which will always have me up to date. Awesome.

    For option (2), I wanted to take advantage of the "wireless drive sharing" feature which is advertised right on the page in the apple store. I wanted to put my iPhoto and iTunes libraries on the Time Capsule and access them remotely so they wouldn't hog up space on my older Mac Book with a small hard drive. Here is where the Time Capsule is not-so-awesome. Despite the advertisement, it is not really setup to do this. Some issues to be aware of:

    1. You cannot partition the hard drive to use part as a backup and part for storage. (There is a workaround to this but it is not a true partition).
    2. It will not backup that data! (It doesn't back up to itself, if that makes sense.) If you use it in this way, your photos and music will not be backed up!
    3. There are some potential risks with accessing the iPhoto library remotely which could corrupt (i.e. ruin) some of your photos (or even the library itself).

    If you want for only backup, it's the best. If you are also looking to access it routinely as a remote drive, there are possibly better solutions.

    174 of 183 people found this useful

  • 1.0 out of 5 stars

    Stopped working right after warranty was up

    • Written by from Westbrook

    So right after the warranty is up, the drive quits, won't backup the computer, can't access files anymore, etc. I thought I was the only one, but after reading the reviews below, I think this is one of Apple's mistakes....Now I have a $300 wireless adapter and no workable drive. Don't buy it.

    177 of 194 people found this useful

  • 1.0 out of 5 stars

    Time Capsule - data is safe but trapped in a dead time capsule

    • Written by from Winchester

    Easy set up, good looking but less than 2 years old it just died.

    198 of 256 people found this useful

  • 5.0 out of 5 stars

    Older generations shouldn't review!

    • Written by from BROOKLYN

    The only bad reviews I see on here are from people with older generations of time capsule. This time capsule (5th generation) has only been out 5 months or so. So everyone saying it only last 12-18 months are talking about older versions. Those reviews do not apply to here. I understand the frustration but I would hope Apple has addressed this issue with this new version. I will report back in a couple of years to let you know if there are any problems with this version.

    Oh yeah, BTW: Time Capsule is awesome!

    170 of 201 people found this useful

  • 5.0 out of 5 stars

    Best investment in computer equipment...

    • Written by from SHEBOYGAN FALLS

    Money well spent...I have had my Time Capsule 500GB since early introduction and I LOVE it. It has worked flawlessly and effortlessly in the background since purchased. I recently purchased a new MacBook Pro Retina and after 2 weeks with the new computer it had some kind of an issue and it dumped all the files I had worked on for the last 2 weeks, including fonts I had installed, emails and some other stored data. I was so simple to retrieve the information I needed from my Time Capsule. I plan to purchase a new, 2TB Time Capsule this week and give my old one to my son. Thanks Apple!

    143 of 153 people found this useful

  • 5.0 out of 5 stars

    The best investment I made since buying a computer!

    • Written by from Charlotte Hall

    I've owned Apple computers since the old Mac Classic days and have gone through many operating systems. Suffice it to say that I've also experienced a number of crashes requiring reformatting my hard drive and reinstalling everything either from a backup or one-by-one. It's always been a horrible experience. A little more than a month ago I upgraded my iMac to Mountain Lion. Short story there is that the install caused a catastrophic loss of data and, again, I was forced to wipe the drive and begin again. I always found excuses not to use Time Machine and not to purchase a Time Capsule, but after my last upgrade disaster, I decided to take the plunge. A week ago Apple issued a product recall on my iMac because the boot drive suffered a manufacturing defect and was likely to fail, so I was faced with another experience of starting from scratch. Today I picked up my iMac and when I booted it at home I used the Mountain Lion recovery partition to access Time Machine, restoring everything to my computer from my Time Capsule. Four hours later, voila! It was as if nothing had happened. I didn't have to reinstall anything, and everything worked perfectly. It was as if nothing ever happened! It was the easiest and best experience I've had with a critical computer problem. I highly recommend the Time Capsule. Buy it. Use it. Don't be without it. I'm using it to back up my Macbook Pro and my iMac. Now I definitely have peace of mind.

    136 of 142 people found this useful

  • 1.0 out of 5 stars

    Disappointing product

    • Written by from Thames Ditton

    I've purchased three of these products and two of them have failed with the loss of all data.

    It's a shame. but it's a risky product to use as a backup.

    142 of 155 people found this useful

  • 3.0 out of 5 stars

    Longevity an issue

    • Written by from Greensboro

    Worked well until it died. Did not make it 2 years. Unable to recover data now.

    147 of 166 people found this useful