• 1.0 out of 5 stars

    half year 2 broken

    • Written by from Melbourne

    This is really a bad experience. Half year two adaptor broken. I will not consider purchase macbook because i think yearly buy a new, not lasting adaptor is kind of wasted. this product really drag the brand down.

  • 1.0 out of 5 stars

    I wish I could give this negative stars

    • Written by from Wetumpka

    I love Apple products. I wouldn't go back to a PC for personal or professional use. I absolutely hate this charger. Yes hate is a strong word but I am about to buy my 4th charger. It is ridiculous that this charger will just quit working after a year or two. I have no choice but to buy another.

  • 1.0 out of 5 stars

    0 Stars if I could

    • Written by from Oak Park

    3 years, 3 power adapters, such a shoddy product. Everything else about my MacBook is great, except for this flawed design. I'm unsure why Apple just doesn't redesign the transformer to have the cord be able to be removed so you can just purchase a $10 wire if yours breaks vs. an $80 whole product, similar to how most windows laptops work, as well as the chargers for all other Apple products.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Poorly designed

    • Written by from Toronto

    well after years, by adapter finally died. I have noted for awhile that I would have to giggle it around to get it to charge my macbook pro.... seemed like a poor connection.

    Finally today, I had my macbook plugged in when i heard cracking sound, then the smell of burning plastic .... it was coming form my adapter, there was actually a flame in the wall outlet. I quickly unplugged, the prongs looking brown and the plastic casing beginning to melt!

    Apple needs to seriously fix this issue!

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    Finally redesigned plus extra warranty!

    • Written by from EXETER

    So not a happy bunny as two of these frayed/broken but store supplied replacements with 3 year extended warranties thrown in. Apparently Apple have redesigned them back to the old T shape and are now issuing 3 year warranties as standard. Had to have the old L shape for my Macbook due to its age but at least I now have peace of mind and money in my pocket for a few years.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    4 power adapters in 4 years

    • Written by from Elyria

    These things should be buy one get one free. They suddenly die, seemingly on queue, after 1 calendar year. We just got our 4th in 4 years. We have two Lenovo laptops, neither of which have ever needed an AC adapter replacement (one is 6 years old). The quality of this product is an embarrassment. Apple needs to step up their game by an order of magnitude.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor design.

    • Written by from lexington

    Second one to unravel at the connection point then stop charging. A replacement for that end, while keeping the existing power block, is well overdue given the poor design of this critical part.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Markham

    This charger broke within a couple years of purchasing my macbook. It gets extremely hot and the cord has frayed, causing me to have to shell out money to buy a new one. I'm very unhappy with the quality of Apple products in general lately as I have had to fix my laptop 3 times since buying it even though I treat it like gold.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Just wanted to add my one-star to the collection

    • Written by from Woollahra

    My second one to see the rubber perish. Had to buy a new one just to keep working, and now it looks like Apple would like me to buy another, since it looks like it is designed to work only for 12 months.

    Forced obsolescence. Criminal conduct.

  • 1.0 out of 5 stars

    Poor quality and way too expensive

    • Written by from Los Angeles

    Ordinarily, the quality and workmanship of Apple products is very good. But these magsafe power adaptors are very poorly constructed. The thin weak wire coming out of the adapter (that connects to the laptop) is attached to the adapter through a long rigid mounting, which causes the wire to always break after a few months. This is a long standing problem with these adapters and Apple needs to fix it if they're going to charge $80 for these things.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    These Power Adapters Have Ruined My Mac Experience

    • Written by from Stone Mountain

    I love my mac... EXCEPT these power adapters. I'm on my third. They only last a couple of months. Around a year at the most. Apple, you need to replace these with something sturdier. If you can't come up with something more durable, I will be forced to switch to a Dell.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Does not last

    • Written by from Cumming

    I am on my second power cord. Both have separated where the thin cord meets the power adapter. I am very disappointed because the power cords are expensive to replace and it is looking like it will be $79 every few years to replace. I read the troubleshooting article about strain relief and it doesn't even make sense for the place my cord has separated. There is never any strain on that part of the cord, it sits flat on the floor with plenty of slack in the cord. Please reinvent the power cord so it will last longer.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    So tired of replacing these chargers

    • Written by from Shelton

    I feel like I just replaced this charger and now I need another, because once again it has cracked and is no longer charging my MacBook. I've tried reinforcing it and preventing this, but nothing seems to work. Very poor design, but obviously Apple knows that with the 1,000+ 1 star reviews. Disappointing.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Can I give it zero stars?

    • Written by from Cardiff

    Bought my third, they tend to break after about 18 months so no warranty then. Extremely poor product, the one that just died had never left my office. MagSafe 1 was way more robust, this is just just - the pins don't come out any more so it was starting to arc! Well done apple!

    0 of 1 people found this useful

  • 4.0 out of 5 stars

    its not that bad

    • Written by from Fareham

    I saw the reviews and was shocked, i had to buy a new charger.. but my old one lasted me 5 years ! yes it had tape round it for the last 2 years so the weak points don't break but for heaven sake people its not that bad. Expensive is the only real issue here otherwise the new charger hopefully will last long again i use my laptop everyday so its not like i cant see when the weak points start to break again. But 5 years for one charger ? not to bad really.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    power adapter breaks too easily, needs re-design for sturdiness

    • Written by from San Rafael

    I purchased a power adapter less than a year ago and I already need to replace it because it broke near the port. This will be the 2nd time I have needed to replace this. If you are going to charge $79.00 a pop. + tax I would at least like to feel confident that I have purchased a quality product that will last for the life of my computer. I have always been a fan of Apple, but my opinion of some of your recent products is starting to lessen. I don't want to see this company become like all the others that place profits before customer satisfaction.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    My Charger is a Goner.

    • Written by from Muncie

    I've had my charger for two and a half years at this point. I have had multiple friends with a macbook have their chargers stop working (more than once) so, I made sure I was very, very careful with my computer charger especially when putting the charger in my computer bag. Yet, a small slit managed to develop close to the wall plug end of the charger. As the slit continued to grow, my charger began to develop a short in the cord. To try to stop the slit from growing, tape was applied. Soon after tape was applied the charge no longer worked.

    I would understand if this was a rare occurrence for this charger but this has happened to several individuals I know. Apple, please change the design and/or material that continues to damage easily and cause the wires to be exposed.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Pathetic quality

    • Written by from Gzb

    This is simply rediculous. This is the second L-shape Apple 60W Magsafe Power Adaptor which has stopped working. I have macbook pro since past 3 years and had to purchase an additional adaptor. The second one also stopped working.
    Apple should either work on its quality or should provide a free replacement service. After investing this heavy amount to own a macbook pro, if I have to continue purchasing (must say) expencive adapter every year, its not worth it.

    Can apple please do something to rectify the issue, without charging a heafty amount of money from customer's pocket.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Could be improved

    • Written by from London

    I also experienced issues with this product, similar to the other reviewers. However, I am a big supporter of using official products from the official store rather than 3rd party products. Perhaps Apple could improve this product instead.

  • 4.0 out of 5 stars

    I have two, never had a problem

    • Written by from San Francisco

    One for travel, one for my home office. About 4 years. They work fine, never given me a problem. Maybe I'm just super careful, but four years. So far.

    3 of 6 people found this useful