• 1.0 out of 5 stars

    Useless piece of junk

    • Written by from London

    Do not buy one of these. The old model was fine, the new one is a completely useless piece of junk. It won't connect to a network, you cannot reset it, it's impossible to configure, and randomly decides what behaviour it might choose to adopt on a given day. As an example, it randomly chooses to connect to and extend my neighbours wifi, even though I have done a 'factory reset' (which achieves nothing) many times. It will not however, connect to my network, extend it, or create a network of its own. Airport utility as a way of configuring it is also completely broken, with a crazy UX design that is just impossible to navigate.

    If you want a worthless white brick with no wireless connectivity, buy Lego. It is cheaper and more fun.

  • 1.0 out of 5 stars

    Not as easy as it seems...

    • Written by from Randolph

    I wasted one hour of my life trying to get this thing to work. I bought it to replace a MediaLink router, but after an hour (or maybe even longer), I gave up and just went back to my old router.

    The actual set up is very easy but none of my devices could pick up the router. It was showing up as an option, the light was steady green but when I connected it it, I would get a greyed out wifi logo with an exclamation point. I think more configuration needed to be done but Apple did not provide instructions on this anywhere.

    1 of 7 people found this useful

  • 5.0 out of 5 stars

    Excellent WIFI Router

    • Written by from Clydebank

    Got one of these today to take over from the router supplied by Sky in the UK. Setup was extremely easy and quick using Airport utility on my Mac, iPhone & iPad. The connection seems more stable and functions like handoff seem to work fine now. You have the option of extending your network or as I did disable the Sky WIFI access point and use it purely as a modem letting the Airport Express handle all WIFI. The only downsides were the USB port on the back can't be used with an external drive as a quasi time capsule (you need an Airport Extreme for that). And the fact it was harder to configure the WIFI connection on my Daughters Windows 8 laptop, which wasn't too much of a surprise.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product yet.

    • Written by from Seattle

    I had the old version of this which worked GREAT for about 7 years. No issues. Then the software updates made it to where my Mac would no longer communicate with the now ancient white brick.

    So, I updated to this one about a year ago. Worked just fine, initially. Now, streaming music over Airplay works maybe 10% of the time and now the Wifi is dropping out. I've connected via ethernet and reset SEVERAL times to fix the issue and once I attach it to my existing wireless network, I can no longer connect to the internet. It was like watching someone's health get progressively worse. And out of warranty, out of luck.

    HOW? How could Apple release such an inferior product?

    11 of 20 people found this useful

  • 5.0 out of 5 stars

    Does what it says on the tin

    • Written by from High Peak

    Bought this today to extend the wifi range upstairs in the house where I have a problem with single strength. I took the Airport Express out of the box connected into the power socket in a location midway from my Airport Extreme and where the weak signal spot is. Within 10 minutes I was connected and up and running, super duper.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    I wanted these to be amazing

    • Written by from San Francisco

    I bought an AirPort Time Capsule and two Expresses to extend the network.

    I find myself rebooting the Expresses on a regular basis just to have them come up and barely boost my network. The Internet is unusable when connected to either of the Expresses and usually end up using my iPhone's cellular connection. I got both replaced thinking it was just extreme bad luck but as it turns out even with the latest firmware these Airports are frustratingly disappointing.

    Apple makes great products but maybe wireless is something best left for the Netgears of the world.

    Hopefully a firmware update will come soon but I am most definitely not holding my breath, until them I am purging my house of these sadly sub-par routers and extenders.

    11 of 14 people found this useful

  • 5.0 out of 5 stars

    Apple Airport Express

    • Written by from Mt Pleasant

    I installed this unit as a wireless access point in my house (connected back to DSL router via ethernet). Works very well and easy to setup using Apple Airport Utility. Can't be faulted. Don't use in wireless extender mode, works best when connected via ethernet.

  • 1.0 out of 5 stars

    I was initially enthusiastic...

    • Written by from Colorado Springs

    ...but that was years ago. They are frustrating and opaque. They work until they don't. A ten or twenty dollar bluetooth device is almost certain to be better. I own Apple stock, and I challenge anyone to name a worse Apple product.

    7 of 11 people found this useful

  • 5.0 out of 5 stars

    Installed by a Senior Citizen

    • Written by from Ottawa

    Staff at Apple Store explained in simple language what to do, so I bought one and brought it home and had it running in less than 10 minutes as an extension of my Time Capsule. So simple. Well done Apple.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Worthless

    • Written by from Cortez

    Works about 25% of the time and then it cuts in and out.

    5 of 8 people found this useful

  • 2.0 out of 5 stars

    Great for apple products, does not work with any other routher!

    • Written by from Las Vegas

    Not for anything other than Apple products. Apple has set up the express to only extend apple networks. They say it is easy but if you have any router other than an apple product creating your network, you can not use an express to extend a network. If found this out the hard way and I'm a little upset about it. My time capsule will no longer boot, it was creating my network for my business. This put my entire company off line and prevented my system from backing up. It was also baking up my office computer that handles all accounting and photography work. This was a huge frustration. I decided instead of putting everything into one basket so that when it crashed at least the other would still work. I was going to get a router and an external drive for the back up. Well, now I can't extend my network anymore. Thanks Apple for not letting people know about this!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product ever

    • Written by from boring

    If you are using this as a stand alone wifi router it's mediocre at best. Trying to add it to an existing wifi network and having it work consistently is a joke. If you do get lucky and get it to work NEVER change anything with your network. That's $80 I'll never get back.

    9 of 14 people found this useful

  • 5.0 out of 5 stars

    Just bought my new Airport Express

    • Written by from DUNWOODY

    Incredible - my last router lasted 11 years. I am sold on Apple! I set up my Airport Express in 3 minutes!!! Highly recommend this device. All my devices recognized it immediately! I am sold!!!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    worked great for a year

    • Written by from abbottstown

    I HAD one that worked well for the first year, then it started cutting out every now and then and it was all down hill from there. Once it started cutting out when playing music it was dead within 2 or 3 months. Would like another one but not gonna keep spending $100 every year for a new airport express.

    11 of 13 people found this useful

  • 5.0 out of 5 stars

    Replacing BT Infinity HomeHub 5

    • Written by from North Stifford

    Bought this to replace a BT Infinity HomeHub 5, which has been unreliable from day one, with WiFi just disappearing all the time, sometimes the Internet connection going away, and generally I wasn't happy with it.

    It's really very easy to replace the HomeHub 5. However, it doesn't work if you just have the OpenReach faceplate in your home; you need the OpenReach modem, which plenty of people sell on eBay for a few pound (I paid £7 including postage); you plug the OpenReach modem in the wall, the AirPort Express into the modem, set it up with Airport Utility, and you are up and running in five minutes.

    So far it has been running much smoother than the HomeHub, with no problems at all. The HomeHub was fine once it got going, big downloads were fine, but it sometimes struggled with the simplest websites, and the Airport Express doesn't.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Flawless!

    • Written by from Lytle Creek

    I bought this together with an Airport Extreme, mostly as a WiFi extender to bring internet to a somewhat remote location on my property. After a simple setup of the Airport Extreme, this little device simply began to work, before I could even download it's utility. Doesn't get better than that. A vast improvement over my previously used and utterly unreliable netgear router system. I used the utility/app only to double check and set up a guest network. I am very pleased with this product.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Simple. Fast. Sleek.

    • Written by from Munster

    Simple -
    Takes only a minute to setup. Quite intuitive and streamlined. One click to play your phone wirelessly to speakers attached to the Airport.

    Fast -
    Carries any speed I can dish out. Streams video on multiple devices at the same time.

    Sleek -
    Minimalist design. Cords all in the back. Small LED indicator.

    Love this!

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Great for Airplay

    • Written by from Brooksville

    I bought this about 2 months ago so I could use Airplay from my iPad Air. It does the job well and setup was very easy. My only complaint is that this 2nd gen Airport Express does not have AC wifi, which makes an otherwise great device antiquated. Apple should know by now that it's customers are generally willing to pay a bit more for for state-of-the-art technology, so there is really no excuse for this device to NOT be the perfectly matched companion to the AC wifi capable Airport Extreme. Apart from that, I am not disappointed.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    I expected better

    • Written by from Maple Ridge

    The Bad
    --Does not play well with other routers - May or may not be related to the second issue
    --Frequently requires complete reset - Sometimes in 1 hour, sometimes 2 weeks
    --Low-to-moderate connectivity - 5 feet away feels same as 50 feet
    --5G doesn't work - Super slow and only works for about a minute, then it just hangs until next reset

    The Good
    --Super simple to setup
    --Compact
    --Generally has enough bandwidth for Netflix (only on 2.4ghz)

    Overall Experience : Disappointing
    --Barely an improvement from the dumpster router it replaced.
    --Gave me a lot of grief. Took a lot of effort to achieve stability, I suspect this is caused by non-apple routers in the network.
    =============================
    !---------- USB IS PRINTER ONLY ----------!
    !----------- NOT FOR STORAGE -----------!
    =============================

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Almost never works - audio drops constantly!

    • Written by from Plano

    I bought the 2nd gen because Apple kindly stopped allowing my to connect to my old device so I can no longer configure it. I've tried every setting but my Mac can rarely connect to this new one. My iPhone and iPad can find it easier but the audio drops every few seconds making it completely useless. All other devices I have can connect just fine to the network. Online help is useless. I'm returning it.

    11 of 18 people found this useful