Customer Reviews and Ratings

4.0 out of 5 stars

Based on 295 reviews

  • 3.0 out of 5 stars

    Disappointing

    • Written by from KERIKERI

    I recently purchased one of these to replace my old model A1264 100 which after about 4 years had died (not good!). The new model, although with higher specs than the old, simply doesn't have the range of the old and more importantly doesn't have the range of the wireless router provided by my broadband supplier. This latter box is a Huawai Wireless Gateway single band 802.11b/g. It is a plain jane box with no fancy antennae and has a range considerably greater than the new Airport Express. I don't understand why this should be so when both are in the same situation and when, more importantly the range of the now dead model was certainly as good as, if not better than the Huawai. What's wrong with you, Apple??? Its like my aging MacBook 13" has 2-3 times the WiFi sensitivity of my 3rd edition Ipad and my Iphone 4s!!!

  • 3.0 out of 5 stars

    Not what I wanted exactly....

    • Written by from BRONX

    10 of 18 people found this useful

    Bought this at an apple store, after the rep assured me this will work as a repeater for my Fios router... he was wrong, very easy to set up and use, but just isn't compatible with the Fios Actiontec (the worst router i've ever owned btw)
    But i'm giving it a chance as an independent station for guests and air printing - i'll have to rethink my network layout and then hopefully i can properly utilize this nifty little gadget.

    Was this useful? Not what I wanted exactly....

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  • 3.0 out of 5 stars

    Old one was better

    • Written by from Camillus

    21 of 24 people found this useful

    My old Express is 7 years old and needs to be reset constantly so I replaced it with a new one because I love airplay for music from my iphone, ipad, and macbook. I don't like that this doesn't just plug into the wall like the old one. On top of that the cord that comes with it is to short. I'm also getting a lot of interference with the remotes for my wii and now need to figure out a new solution for where everything is located.

  • 3.0 out of 5 stars

    small and powerful, but...

    • Written by from Springfield

    27 of 46 people found this useful

    Great little unit. Set up was simple using my PPPoE connection. Usb printer works good, but ONLY with computers, NOT with iPad and iPhone. Why was this function omitted ?

    Was this useful? small and powerful, but...

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  • 3.0 out of 5 stars

    Flashing amber!

    • Written by from Saxmundham

    26 of 43 people found this useful

    I found this device almost impossible to set up. I bought 2 and returned them as being defective until I finally managed to set one up. The instructions supplied are totally inadequate to explaIn what to do when the device refuses to initiate and the dreaded amber light flashes. I have an AirPort Extreme base station and another, earlier generation, Express (which set up no problem incidentally!), this Express was to be for streaming music / printer duties.

    When the amber flashed I tried everything, disconnecting the firewall, re-setting - nothing worked, the device wasn't detected by Airport Utility. Eventually I Googled the problem and found a solution: connect the misbehaving device directly into my PC via the ethernet port and conduct the set-up via Airport Utility that way. Instant success! Why doesn't the documentation supply that advice?

    Now that it's set up, the Express is working fine as a music streamer but it has caused a lot of needless anxiety. Another thing is that the manual refers you to apple.com for support which takes you to the US site which is of no use whatsoever to UK punters.

    I hope my experience is of help to future buyers who may experience similar problems.

  • 3.0 out of 5 stars

    Not For Me!

    • Written by from Conception Bay South

    18 of 40 people found this useful

    I was under the impression that I could use it for my speaker system....No so, It won't work on my Bose Speaker,(Can only connect the iPhone 4 to that).
    Also won't work with the iPhone for printing...It only works with a PC or Mac computer if you want to print wireless....
    Anyway it not for me,,,(can't print with my phone and can't listen to my music on my Bose with it.) But hey, it works great for everything else!!!!!!

  • 3.0 out of 5 stars

    Excellent function, puzzling design

    • Written by from Brookline

    42 of 59 people found this useful

    I love Apple, but this product puzzles me. Yes, it does work beautifully, and it's a snap to set up. That's huge. But the design is curious. The old Airport Express base station could be plugged into an outlet in a hallway or anywhere else. This one is more of a production, with a long cord, and a shape that demands to be put onto a tabletop or something. You just have to hope that in designing your home network, you can find good placement for your base stations in spots where there happen to be tables—oh, and then of course you have to look at the base station all the time, instead of the old kind, which sat down around ankle level, unobtrusive in the room, and worked just great.

    One more thing. The base of the unit is tapered in such a way that after you've plugged in the power cord and the ethernet cable, it doesn't want to stand properly. It wants to tip. If the cords hang down off the tabletop, as cords are after all wont to do, they tend to pull at the back of the unit, leaving it looking as if it's popped a wheelie.

    I really don't know what was wrong with the old one, but if they had to redesign it, I'm not sure why those chose this particular way of doing it.

    Was this useful? Excellent function, puzzling design

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  • 3.0 out of 5 stars

    Airport Express

    • Written by from Warrenton

    49 of 63 people found this useful

    I use five Airport Expresses along with an eight megabyte Mac Mini and Time Capsule to listen to music throughout my home. I work at home and can go anywhere in the house, including front and back yards, and never leave my music behind, usually. Sometimes I dream of the old days of flipping records because my music didn't quit, stammer, or stutter for no apparent reason, or require me to reboot my computer or Airport Expresses, or restart iTunes to restore all of the Airport Expresses, or have Airport expresses dropout completely, or require me to make sure that not more than one MacBookPro isn't running Time Machine, or use the microwave oven. Numerous phone calls to Apple, countless trips to forums, and Apple Store Geniuses (nothing against Apple Store Geniuses, they are the backbone of Apple customer service) without a solution. I continue to use AirPlay, formally Air Tunes, to listen to music but often times concoct ways to have a hard wired system.

  • 3.0 out of 5 stars

    works well but does not charge iPhone

    • Written by from Riverview

    3 of 3 people found this useful

    Very disappointed to find out that, unlike the old model I also own, this one doe NOT charge iPhones iPods etc...
    Grrrrr....

    Was this useful? works well but does not charge iPhone

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  • 3.0 out of 5 stars

    No gigalan

    • Written by from Hong Kong

    33 of 51 people found this useful

    Pity that this device has faster wireless speed capacity than the LAN/WAN ports with only 10/100 speed. I wanted to use this one in my home due to smaller size than the Extreme but with this speed it's quite a disappointment that the wired side was not brought up to 1GB speed. And yes, my ISP supplies 1GB speed.

  • 3.0 out of 5 stars

    AirPort Express Base Station

    • Written by

    46 of 90 people found this useful

    good product

    Was this useful? AirPort Express Base Station

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  • 3.0 out of 5 stars

    Works Great except with Nest

    • Written by from Johns Creek

    30 of 38 people found this useful

    I love this product. It was very easy to setup and extended my network off my Airport Extreme. However, it isn't compatible with Nest thermostats. So I had to disconnect it. The Apple Extreme works fine.

    Was this useful? Works Great except with Nest

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  • 3.0 out of 5 stars

    Nice features but...

    • Written by from Coal City

    64 of 89 people found this useful

    Love the new features but don't like the fact that now you need another cord for power instead of just plugging it in to the wall.

  • 3.0 out of 5 stars

    Fanastic as usual but no Gigabit Ethernet

    • Written by from Singapore

    Ease of setup is unbeatable, managed to extend my home network over ethernet in 5 minutes. Wifi IO noticeably faster than the previous generation. Excellent coverage. Only problem - no gigabit Ethernet, At this price point I expect no less than excellence from Apple, so this is really a major letdown since the main reason I bought this is because of the 2 Ethernet port.

    Was this useful? Fanastic as usual but no Gigabit Ethernet

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  • 3.0 out of 5 stars

    No USB hard drive

    • Written by from La Grange

    23 of 51 people found this useful

    The new model eliminates local storage. The dual band wifi is a nice improvement over the old model.

  • 3.0 out of 5 stars

    Disappointed

    • Written by from Rochester

    35 of 59 people found this useful

    Having set up 100's of Airport networks I would have thought ti would take a few minutes.
    4 complete resets later I have finally got it playing nicely
    However the Airprint feature doesn't work for me, The blurb says just plug the USB in and away you go.. Then if you read the very faint text and the bottom of the page (light grey on white) only compatible printers work!
    Disappointed it wasn't clearer on the website

  • 3.0 out of 5 stars

    With a power cord is not good for travellers

    • Written by from Hong Kong

    2 of 2 people found this useful

    I think the new features are good but the power cord is really too troublesome especially when you need to pack it into the luggage, miss the old design with the built in power plug.

    Was this useful? With a power cord is not good for travellers

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