Customer Reviews and Ratings

1.5 out of 5 stars

Based on 721 reviews

  • 1.0 out of 5 stars

    Another swollen battery

    • Written by from Tucson

    37 of 37 people found this useful

    I thought that, perhaps, my problem with this battery was unique. I am not sure if I am more comforted or concerned by the fact that so many others have had the same problem. Before the battery became so swollen that it would no longer fit in the compartment, it would get extremely hot. I could not use it on my lap without having a thick book or other such thing to protect my legs. It began to swell, and eventually would no longer fit. Today it puffed up so much that it popped to whole computer up on one side. After reading that someone's actually EXPLODED, I am even more concerned. Apple...Help!!!

  • 5.0 out of 5 stars

    Excellent !!!

    • Written by from Athlone

    6 of 21 people found this useful

    My first battery lasted 4 years. Looked after it only moderately. Have to say a great battery. MacBook Pro is simply the best !!

  • 1.0 out of 5 stars

    APPLE should be ASHAMED

    • Written by from Kirkland

    41 of 48 people found this useful

    I have saved and saved to purchase two Mac pros for my daughters for college. One is almost three years old and one is barely two. Over $6500.00 dollars for two Mac pros.

    They baby their APPLES. Which is because I am a single mom - barely making ends meet - with no help for extras outside of tuition for support from my ex.

    Without ANY warning by youngest daughters MAC, three years old - has its battery literally explode while she was in her English 101 class. The screen popped - and then went dead. And is STILL dead - the lap top will not turn on with the auxiliary plug - Dead Dead Dead.

    I did as much research as I could before buying these MACS. $6500 could have bought 6 months worth of heat for the house. Or clothes and food - but they needed these computers for college. The APPLE CSR was very gung hoe and swore these MACS were the best in the industry..... but seemed to neglect telling me anything about the batteries exploding.

    In fact, when I spoke to CSRs last week (Nov2 2011)- he told me - well three of them told me - they had NEVER heard of a battery exploding before... "Unheard of".."What did you do?"...."I cant say I have every heard of anything like this happening before".....

    Really?


    I have always loved loved loved APPLE. But to say i am panicked and frustrated and disappointed doesn't cover enough for me right now. I just hope the person at the "Genius" bar - really pays attention when i bring this MAC in for a diagnostic.

  • 1.0 out of 5 stars

    What a disappointment...

    • Written by from Post Falls

    33 of 36 people found this useful

    The charge indicator lights still show a full charge on my bulging battery yet it will no longer fit in the battery bay. What would appear to be an obvious manufacturing defect is considered by Apple to be a normal symptom of battery consumption. If you're still covered by Apple Care, they'll replace it. If not, tough luck. You're on your own for a $129 replacement.
    After many years and thousands of dollars invested in Apple products and stock, I'm dIisappointed to say the least.

  • 1.0 out of 5 stars

    Battery Needs Improvement

    • Written by from Victorville

    40 of 40 people found this useful

    I have...or HAD two batteries for my 17" Pro, until now. Both began to expand (bubble out) and need replacement. The battery icon said they needed to be "serviced". They didn't say: "Warning! Your batteries are about to explode. Take them out immediately before you have a meltdown." They are quite expensive. There needs to be improvement in either the type of battery, or the communications you receive from the computer about what's happening to your battery.

  • 1.0 out of 5 stars

    Yet another bulging battery

    • Written by from FAWKNER

    19 of 19 people found this useful

    My first macbook pro battery lasted two years before bulging. This one lasted 18 months. The Genius bar employee tried to tell me the bulging is perfectly normal, and that I have to pay for a replacement. What a joke. I am a loyal Apple customer of over 20 years, and have defended and advocated for this company countless times, even during their darkest years. No more. This is simply not good enough.

    Was this useful? Yet another bulging battery

    Flag as inappropriate

  • 1.0 out of 5 stars

    Rechargeable Battery

    • Written by from Lincoln

    21 of 21 people found this useful

    Like many others, my battery rumpled on the seam that results in operational failure. Fundamental design flaw.

  • 1.0 out of 5 stars

    Only lasts 2 years

    • Written by from Morrison

    19 of 19 people found this useful

    I am about to have to go and get my third. They always swell after 2-3 years Not like I have a choice to get something else.

  • 2.0 out of 5 stars

    Another swollen battery

    • Written by from Brooklyn

    16 of 16 people found this useful

    This would be the second one I think, as others have reported. The price tag is not cheap but still cheaper than buying a new laptop - although I'm sure apple will force me to upgrade, already they are cancelling me.com next June... I've had this one for more than six years though, and it still serves well (after a hard-drive upgrade). Still, I'm weary of getting another battery. Seems like it started after my last trip to Europe (220v, supposedly the power supply handles it) - maybe because I used it on the train where power may not be the cleanest. If the battery starts swelling after a surge, they need to fix it...

  • 1.0 out of 5 stars

    Major problems

    • Written by from Los Angeles

    18 of 19 people found this useful

    I just had a 2nd one of these swell. There is a major flaw in the design of these. I am hoping that someone will make one of these that will last since apple cant.

  • 1.0 out of 5 stars

    Rechargeable Battery

    • Written by from Wellesley

    29 of 30 people found this useful

    On both my 17 in Macbook pro and my daughter's 15 in the batteries bubbled and looked like they would burst. The computers weren't working well prior to my discovering the bubble. i am concerned about what could have happened if I didn't discover the problem when I did. After reading the reviews i see that this is, unfortunately, a common problem. I'm surprised that Apple would allow this problem to continue. I love everything else about Apple but this is a serious problem that should be addressed.

  • 1.0 out of 5 stars

    Junk

    • Written by from Morgantown

    33 of 33 people found this useful

    I am on my third battery, and this one has started to bubble... another $129 down the drain.

  • 1.0 out of 5 stars

    I hate these batteries...

    • Written by from Milwaukie

    30 of 30 people found this useful

    I have a 4 year old MacBook pro and this is the 3rd battery I have had to replace due to it "bubbling" after 1 yr of use. 129.00 is way to much for a battery that has an 18 month lifespan. I have replaced 3 batteries in my sons MacBook pro also.

    I love my Mac, but this is ridiculous they should at least make it 3-5 years before they quite literally blow-up.

  • 1.0 out of 5 stars

    I am shocked that there is not a recall

    • Written by from Yorktown Heights

    33 of 34 people found this useful

    Given the number of people with the same issue, you really would think Apple would be concerned enough to do something about this. Generally very impressed with all things Apple- this is too bad.

    Was this useful? I am shocked that there is not a recall

    Flag as inappropriate

  • 1.0 out of 5 stars

    battery :(

    • Written by from Fountain Valley

    23 of 23 people found this useful

    I bought my MacBook Pro in January 2007 (my battery says 2006) and I noticed my computer would just shut off at around 26% battery life, then 30% and that's was a few weeks ago. Well today tonight it warped and I believe it died. luckily I had my power adapted plugged in the whole time as I was reformatting lots of videos and I think it couldn't handle the heat which I usually use a pad that absorbs the heat or one with fans. I'm disappointed that it died as I did use the adapter most of the time and occasionally the battery and let run out. I can't believe the battery looks like it's about to explode and wonder if I had left it in much longer if it would have and maybe short circuit the computer. These should have been recalled. Now I will be out $116.00

    :(

  • 1.0 out of 5 stars

    Is there call for class action???

    • Written by from Chappell

    33 of 33 people found this useful

    I have had this happen to not only my 17-inch MacBook Pro but to my older 12-inch MacBook. I have never really heard this from any other computer manufacturers, so why is Apple having so MANY problems with their batteries? Why not take a real close look at this battery problem and FIX IT. If someone is really having a genuine problem with their battery, bulging battery not just a dead one, then there should be some sort of replacement granted. It is not a "normal" thing for the battery to bulge and split like that. My wife has had a Gateway for 8 years now and except for short battery life there had never been any problem like this with the battery. This is a very serious and dangerous problem and should be addressed by Apple.

    Was this useful? Is there call for class action???

    Flag as inappropriate

  • 1.0 out of 5 stars

    Bulge 2 in 1 year

    • Written by from Grayslake

    19 of 19 people found this useful

    first one bulged in 2 years, second battery - in 1 year. common, i have to work... what's with these batteries? and it's not just a 'short life cycle thing' my mouse pad button is always 'clicked' like 'on' so the mbp is useless when the battery is in.

  • 1.0 out of 5 stars

    Battery Bulge

    • Written by from Dallas

    28 of 28 people found this useful

    My battery is still working... however, this is a defect that appears to be way too common. C'mon Apple get it together and make a recall on this. It's unfortunate that we are all at the mercy of this defect. The onus should be on you, especially when it's a defect to a 3000 machine. Thank you!

  • 1.0 out of 5 stars

    2nd buldge in 1 year

    • Written by from Los Angeles

    25 of 25 people found this useful

    Is there any remedy? This is a $129 battery we're talking about here!

    As soon as you feel it getting tremendously hot, is there anything one can do to slow the death of the battery? Use an ice pack to slow the chemical process? I know Apple stopped calling it a "laptop" in favor of the mac "book" because it was getting so hot it would burn-- but come on, they should at least help us to help ourselves instead of just using a marketing tactic to make the problem fizzle away.

  • 1.0 out of 5 stars

    MacBook Pro 17" Battery Frustration

    • Written by from Newtown

    32 of 32 people found this useful

    I have a 2009 17" MacBook Pro and the battery bulged out in two years. I went to the Apple store to have it replaced because I thought it was defective and should get a new one at no charge (warranty or no warranty). I was told without a warranty I would be charged to have it replaced. I had no choice but to pay for a new battery.
    I asked the genius at the genius bar what caused my battery to expand (swell)
    and isn't it defective. I was told that this was normal due to expanding gases within the battery. If this is normal then I would recommend Apple telling this to their customers when the MacBook is purchased or print it on the box. Very disappointed
    with this problem and the response I got from the "genius"!

    Was this useful? MacBook Pro 17" Battery Frustration

    Flag as inappropriate