Customer Reviews and Ratings

1.5 out of 5 stars

Based on 720 reviews

  • 1.0 out of 5 stars

    Blow Up

    • Written by from New York

    1 of 1 people found this useful

    This is the second battery to have exploded in the last five years. Both batteries still had a lot of cycles left. These are the worst batteries. The laptop always rested on a hard surface (i.e., desk) and never had a cold start, always room temp power up. Love the MBP, hate the battery.

  • 1.0 out of 5 stars

    Bulging bust

    • Written by from Port Elizabeth

    1 of 2 people found this useful

    First battery caused all kinds of funky things to happen to my MBP, before bulging and popping out the casing. Second one is 19 cycles old and near dead after being in storage for a year. I get better performance from 5 year old rechargeable AA batteries!

  • 1.0 out of 5 stars

    An expensive disappointment

    • Written by from WITNEY

    2 of 2 people found this useful

    I put a new one of these in a 7-year old MacBook Pro (17-inch) 2.16 Core Duo just 5 months ago when the original battery started to report the 'Service Battery' condition. After only 107 charge cycles the new battery now registers 100% charge but shows an amperage of zero and will no longer power the MacBook. The battery status menu says 'Service Battery' already, so this new one has gone kaputt already.

    I didn't dispose of the old battery, which lasted more than 6 years before it began to report the 'Service Battery' message after 650 cycles, so I've put that one back in the MacBook, charged it up and it's fine. A real workhorse battery.

    I expected at least as good service from the new battery, and have to say that a £100 battery that lasts only 5 months and 107 cycles before going belly up is a very poor show indeed.

    This seems typical of the current supplies of this particular battery, and it really isn't good enough. Five stars for the original battery, which is back in the computer and once again allowing me to transport my trusty MacBook. But the minimum of one star only for the new battery purchased here which is dead after only 5 months.

    Was this useful? An expensive disappointment

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  • 1.0 out of 5 stars

    2 Batteries have bulged within a couple months of each other.

    • Written by from Los Altos

    11 of 11 people found this useful

    When I got my 17" MacBook Pro in March of 2008, I bought a second battery. I've religiously alternated them over the years approximately every three months. A month ago, I went to swap batteries and found my "spare" battery had bulged through the case to the tune of about 3 inches!

    A day ago, I noticed my trackpad clicker was hard to use...could barely depress it, but it would work. Today, it didn't work at all and if I tried using any part of the trackpad (including clicker), I couldn't select anything, either with the trackpad, corded mouse or bluetooth mouse.

    Upon removing the battery, I could tell it was beginning to bulge!! (My second battery.) The bulging battery, even though not apparent to the eye, was causing the trackpad malfunction.

    I've noticed there are many reviews about 17" MacBook Pro batteries bulging. Mine only has 173 cycle counts!

    Was this useful? 2 Batteries have bulged within a couple months of each other.

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  • 1.0 out of 5 stars

    Bulged and crackled

    • Written by from Inglewood

    9 of 9 people found this useful

    I thought my battery bulged and crackled because I brought my mac into the warm house from my cold car…but I allowed at least a half hour for room temp adjustments, always do that. Looking at all the complaints here, I see I’m better off inventing my own external battery pac to use when I want to go mobil, otherwise I’m tethered to a wall socket anywhere USA.

  • 1.0 out of 5 stars

    Another swollen battery

    • Written by from Basingstoke

    8 of 8 people found this useful

    Now need to order my 3rd battery in 5 years.
    It's a complete DISGRACE. And at £100 a time, I feel I'm being mugged by Apple for their own incompetence.
    Although working (at the moment) the current one has now swollen and is preventing me from clicking the trackpad button properly!

  • 1.0 out of 5 stars

    Bulged 'till it broke

    • Written by from Pinole

    17 of 18 people found this useful

    First one bulged in the computer and was replaced by Apple at no charge at 97 cycles. Within two years the second battery stopped holding a charge with only 177 cycles on it so I removed it and bought a Newer replacement battery as Apple would do nothing about the other battery. That battery expanded and popped the shield off within a month of coming out of the computer. One cell on the end away from the power connector was huge while all the others were normal. Clearly some defective manufacturing in this particular battery line as I've never had this problem with any other Apple battery.

  • 1.0 out of 5 stars

    Worst Battery Ever

    • Written by from Amarillo

    29 of 32 people found this useful

    Have had to replace two of these on my 17" MacBook Pro. They have expanded to more than two times their original size and cause the computer to start malfunctioning. There is something seriously wrong with these batteries.

  • 1.0 out of 5 stars

    Bulging...

    • Written by from Trenton

    23 of 26 people found this useful

    The good news is the Macbook Pro this thing powered is still in working condition. Apple still sells these guys. The bad news is, they've not changed any of the battery's technology for the defects. I have poured about $400 into three batteries, thus far as a result of bulging - the recognized issue was supposedly addressed, but these reviews lead away from that claim... I guess I need to not leave my computer on, though one would think that as a consumer I could and should have that right.

    Part of me wonders if I should recalibrate the battery every month, but even my car doesn't require that much maintenance, so I'm just going to use the old 2006 clunker as a desktop and not buy a 4th battery. Besides, the technology on a non-dual core processor directly hinders me from using anything past Snow Leopard. As a stock-holder, this is disappointing.

  • 1.0 out of 5 stars

    Built in absolescence

    • Written by from Canberra

    1 of 1 people found this useful

    We have 4 Macbooks, 2 17" pro 2 13" and one mini. The older 17" Macbook (approx. 3.5 years old started to malfunction..Track pad would not work, and then the computer would shut down for no apparent reason. Imagine my surprise when I turned the computer over to see the battery bulging on one side...the case was separating at the join.
    The battery had been discharged on a regular basis as the computer was used in the office and had been recharged only 69 times.
    The technical expert at the Apple store in Canberra said that the life of the battery was finished and only wanted to sell me a new battery.
    THE BATTERY WAS STILL FUNCTIONING THEREFOR HOW CAN THE BATTERY BE DEAD?,IT WAS THE CASE THAT WAS SEPARATING AND THEREFOR BECAME DANGEROUS TO USE.
    THIS IS EITHER A DESIGN FAULT OR MANUFACTURING FAULT.
    Beware if this happens to you, it is dangerous to use the computer with the battery in this condition! the technical expert stressed this a number of times.
    In my experience other computer manufacturers adopt quite a different approach.

  • 1.0 out of 5 stars

    Someone needs to file a class action.

    • Written by from Snohomish

    51 of 55 people found this useful

    I have had to replace these batteries every year since I purchased my MacBook Pro.

    They always fail in the same manor, Over heating and delaminating , luckily none of mine have caught fire or cracked the main logic board like so many others have reported. This last one lasted less than a year, and less than 200 charge cycles.

    Unfortunately apple has rigged this site, so that I cannot give it the zero stars rating it deserves.

    Was this useful? Someone needs to file a class action.

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  • 1.0 out of 5 stars

    What are you doing Apple?

    • Written by from Neutral Bay

    1 of 1 people found this useful

    Until today I would never have contemplated buying a cheap clone battery from China for my Macbook, but I don't know why I'd buy another Mac battery to replace the one that just died horribly. None of the batteries I've had for this laptop have had enough life in them or lasted more than 14 months. The last one I bought was completely screwed to the point I was worried it would melt down my laptop entirely. I'd have to be an idiot to put another Apple battery into it. A clone could scarcely be worse, and at $100 less at least the price tag is good.
    The thing I've always liked about my Apple products (I've had 6 over the last 20 years) is their quality. I think Apple has thrown that out the window lately because they think their branding is strong enough to override people's common sense. Think again.

  • 1.0 out of 5 stars

    17 inch battery = garbage

    • Written by from New Lenox

    37 of 47 people found this useful

    I'm on my send battery within 2 years. Both have expanded and made my computer inoperable. I'll be looking for a different brand. Apple should be ashamed by the poor quality of the battery and the MacBook Pro. I've had to replace the battery twice, replace a fan, harddrive, mouse and powerpack/plug unit. For all the money that I've spent, this thing is a piece of junk. Their moto should be "they just work... until they break and that will be quite often".

  • 1.0 out of 5 stars

    Oh dear Apple, You Fail!

    • Written by from DUMFRIES

    24 of 24 people found this useful

    Yet another swollen battery, about to order my fourth. Apple have been quite good at fixing other issues will all the mac products I've owned over the years, but on this they have failed, deciding to ignore the problem. I've tried 3rd party batteries too, but no luck there either...please don't make me buy a PC.....

  • 1.0 out of 5 stars

    Battery wrecked notebook.

    • Written by from München

    59 of 66 people found this useful

    A few months ago, I stored the notebook in a drawer. It was working fine when I last shut it down. Now I noticed the battery sticking out. Turns out the battery burst. Apple Support calls this a feature. Because it prevented the battery from exploding and burning the house down while we were completely unaware Apple batteries did that when NOT IN USE.

    The battery, probably before not exploding, apparently wrecked the mainboard. The computer does not start up and is completely dead. This is a design flaw and I would have expected Apple to deal with this humbly instead of stating it's normal. A self-destructing notebook is NOT normal.

  • 1.0 out of 5 stars

    Horrible Battery

    • Written by from pine bluff

    35 of 39 people found this useful

    Apple is usually pretty good about acknowledging problems when they occur, but the "bulging battery" has been a problem for nearly 5 years and it is usually in the MB Pro line. The cost of maintaining a MB Pro is unbelievable when you add onto its acquisition costs and then add $129 a year (or more) to purchase batteries. It is really enough to make a person sick. I'm at the point now of not buying another battery and just tossing the computer, because I think that four batteries in three years is just about enough.

  • 1.0 out of 5 stars

    Bad battery

    • Written by from east stroudsburg

    33 of 33 people found this useful

    bought 2 batteries with my mac, one battery exploded in the box while using the other one, (swear) What the heck???? The other battery lasted 5 years before bulging, not exploding like the first, boy am I lucky, worst apple product ever. I think I'll buy a non apple replacement battery. It even made my track pad stick. I thought my computer was ruined until I took the battery out......

  • 1.0 out of 5 stars

    Expensive poor performance

    • Written by from Chatham

    23 of 23 people found this useful

    Apple please regard all the negative comments about batteries here. I add my complaint that I am now having to purchase my 3rd battery in 4 years. My previous MacBook Pro had no problem with the battery. It lasted 5 years until thieves got hold of it. May be it is still going strong, but at over £100 could you give a battery that has a bit more life. This is very poor service from expensive kit

    Was this useful? Expensive poor performance

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  • 1.0 out of 5 stars

    Very sad ... two of my Mac Book Pro 17' batteries bulged.

    • Written by from Irving

    72 of 74 people found this useful

    I am very much disappointed with the quality of these batteries. I had bulge issue with two batteries within 2 years.
    I am not sure how we can use a laptop without a proper battery. I cannot use my laptop as a desktop plugging it always to a power source. I am sorry Apple.. I am really disappointed with this product.

    Was this useful? Very sad ... two of my Mac Book Pro 17' batteries bulged.

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  • 1.0 out of 5 stars

    Macbook Pro Battery

    • Written by from Hanover

    71 of 74 people found this useful

    Awful!! Never had a computer battery swell and almost ruin the computer.....and Apple wants $129 for a new one! Should give them out for free with quality this bad.