• 2.0 out of 5 stars

    Good when you need a charge but it is not durable

    • Written by from Pound Ridge

    I am very careful and gentle on my products and this only worked for about a year, after a year...
    the bottom no longer stays attached due to repeated removal for connection to lightning connector, the headphone adapter no longer works, one channel cuts on and off. Attempts to get parts from mophie haven't been successful as it's out of warranty? So it is basally a disposable product. They did offer me a 10% discount on something new if I was interested. I'm not.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Virtually No Protection

    • Written by from Scarsdale

    I bought the Moohie Juice pack mainly for the battery, but did expect it to provide at least some protection for the phone. However, when I dropped it on the floor by accident from waist level, the glass shattered like ther was no case at all. Now I have to pay $150 to replace the glass. There are other battery cases that I am sure offer more protection.

    0 of 2 people found this useful

  • 2.0 out of 5 stars

    Cannot charge Mophie battery in the car

    • Written by from East Meadow

    The mophie does not work with car adapters by design according to their Customer Support. You MUST use a adapter connected to 110 volts, in other words a wall outlet, in order for the mophie battery to charge. I found this out the hard way when I purchased the Mophie because I was going to Europe. Did a lot of driving and walking. When I wanted to switch over to the mophie, it was dead. The other problem is when you use the mophie cable to charge the IPhone battery in your car, and only the IPhone battery, the car does not recognize the IPhone via the USB adapter. You cannot play any of your music via the cable. Again, confirmed by mophie customer support. Badly designed product and even worst, not disclosed on the website

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Great Product But Recent Quality is Suffering

    • Written by from Henderson

    I have owned many Mophie cases, and I am sold on the idea. They do not add too much bulk and also look sharp. I have noticed that in the past two years, since the 5 and 5s/5c, the quality though has gone down. I have noticed that the metal insert for charging tends to get bent and thus you can no longer connect to the charger. Also i have noticed that the bottom piece sometimes gets bent as well, and it will not fit into the main part of the charger. Others have complained about reduced quality with the charger cord itself. Evidently, they switched suppliers and the products or just charger assembly are not made overseas. in my opinion, the quality of the product has suffered. Shame, because i really like the product!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    reliable, but let down by poor quality finish

    • Written by from KIPPAX

    Technically, this is a great product; it delivers what it promises and is a great way to charge your device on the go (especially if you can't leave it at your desk to charge while out and about). The finish is what lets this product down; the surface scratches very easily (much more easily than the iPhone itself, so much for a 'protective' case) and the effect is magnified greatly by the fact that the undercoat is bright silver showing every scratch in stark contrast to the dark grey graphite final coat.

    So now I only ever use the case when charging on the go is needed - and after a charge is complete, at the first opportunity, I swap it out for something a little more durable and less combat worn.

    Serves a purpose but not something you'd leave on the iPhone all the time.

  • 2.0 out of 5 stars

    Charging Problem

    • Written by from Monterey

    After about 6 months, when charging off the Mophie, the phone and case gets very hot. I have had a Mophie on my iPhone 4s and did not have this problem.
    Will not replace with another because of this.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    best option, but not great

    • Written by from San Francisco

    +Looks good
    +Feels good
    +Not too heavy
    +It works

    —The case adds bulk to the bottom of the phone, which is fine, but means use of the included "pass-through" adapter is necessary for most headphones and definitely for the Square credit card reader dongle. This feels awkward and is just one more "thing" to own and keep track of
    —Both because of the bulk at the bottom of the case and because of the "micro" port of the case, the included "micro USB cable" is necessary for charging. This means any lighting-to-USB cords, charging stands, or audio systems that are compatible with iPhone 5 are no longer unusable
    —I find it very difficult, nigh impossible, to separate the case to expose the bottom of the iPhone, in order to access the phone's lighting port for said accessories. The snug fit is important to ensure the connection between the case's battery pack and the phone, but in this instance it's too much of a good thing.
    —Once I finally do separate the case into its two parts, it's then very difficult to get the phone out of the case. Mophie expects users to keep their phones in the cases at all times, but it's short sighted given the limitations.

    In short: Not a very thoughtful design, Mophie. I'm disappointed but haven't come across a better solution to extend battery life.

    I'd like to think that Apple could do better with the native iPhone battery so users wouldn't need to seek out third-party solutions, which end up being less than perfect.

    4 of 4 people found this useful

  • 2.0 out of 5 stars


    • Written by from Edinburgh

    The good- it extends my battery life probably double. The bad is that you need a little adaptor to use the headphones. Mine went faulty, I emailed them on their contact page and heard nothing.
    Can't seem to auto wifi sync when you switch over to the battery, but maybe that's finger trouble but it shouldn't be that complicated. Also won't sync to my computer unless I don't do it through the battery. A tad heavy, but if you need extra juice worth considering.

  • 2.0 out of 5 stars

    Great at first, then not so much.

    • Written by from Richmond Hill

    I got this in Dec 2013, and worked great for 1 month, and each month to today (March 2014) it got worse (charged less). Now (like one other reviewer posted) it charges 9-10% in just a minute or two then dies (and gets really hot). I got the black one, and never had paint issues (because perhaps it's not painted [the whole plastic is black]), but I did drop it and the side, being plastic, chips away.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Aesthetically Pleasing But Flawed

    • Written by from Nr Redditch

    The case feels great and is pleasing to the eye, it fits well in the hand and doesn't add a great amount of bulk.


    The case significantly interferes with my signal. I use the 2G band (strongest band in my area) and get it throughout my house NORMALLY. With the addition of this case it reduced my bars from full to 2 and where I would normally get 2 or 3 bars, the signal was gone completely.

    I really wanted the case and thought it was just a fault, so I got it returned and replaced but alas it came up with the same problem.

    Great functions and design just flawed even thought it states in the manual "doesn't effect signal".

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Terrible product

    • Written by from COLORADO SPRINGS

    The juice pack for the iPhone 5 sufferers some of the same problems as the 4 and 4s. I am working on my 2nd case and I can see the problems starting again and the problem is this.
    Once you turn the switch on for the battery pack to start charging your phone the pack will continue to cycle on and off and doesn't stop. you can play with the switch or plug it back in to the charger cable and it will stop for a few minutes then it happens again. eventually nothing will work and the pack will continually cycle through the on/off. at $100 a pop and only lasting 6-12 months its a hard pill to swallow

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Hefty price for poor results

    • Written by from Tulsa

    From the beginning, I felt as if this case were defective. Lights don't light up when charging the case so I have no way to know if I'm really charging it. Can eek out one charge from the case before having to recharge it.

    So I guess this case just missed the boat for me. Not worth its hefty price tag. Am on a mission to replace it!

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Paint and chipping off

    • Written by from san jose

    I've had many cases for iphones and this case keeps chipping off the paint plus scratches even when I bump in a chair literally anything. They need to make the material better or even the paint thicker im so done with this product sadly im over my 14 days.. PLUS BE CAREFUL ITS ATTRACTED TO INK STAINS. OTHER THAN THAT I LOVE THIS CASE GIVES ME A FULL CHARGE.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    I expected more...

    • Written by from DERBY

    Audio adapter is a pain. Also the battery has deteriorated quite a bit after 5 months use.

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Needs a Lightning port

    • Written by from Woodland Hills

    So when it comes time to plug it into your car...it has a micro USB port. When I realized I would have to take the case off to hook it into the car I returned it. I don't understand the point of this at all...everywhere I need to plug my phone in I have a lightning adapter, not USB, and it can't talk to my car or laptop that way... :(

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Great, for 2 months...

    • Written by from New York

    Had it, used it sparingly when traveling, and now after 2-3 months its toast. No longer re-charges my phone. I guess you're just supposed to spend and extra $400 a year just to be able to stay on the iPhone 5 for more than 5 hours a day.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    below average - only get it in a jam

    • Written by from Somers Point

    The case is bulky, but I knew that. The problem is the Helium doesn't cover your buttons so they are exposed and difficult to access.

    The case is also difficult to get on and off and scratched my iphone... I prefer to use a regular (mesh 210 case and then bring out the Mophie when I need it, so taking it on and off is a problem.

    Bottom line - I returned it - I will try the Air

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Good, but not good enough

    • Written by from Toronto

    1. Cant sync to iTunes/computer
    2. Doesn't use Iphone charger (uses micro usb)
    3. Doesn't charge with all 3rd party micro usbs
    4. Requires a headphone adapter
    5. A bit bulky, but not terrible

    Could be alot better, seemed like they rushed this and got lazy. It will still charge your phone tho.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great Concept Poor Execution on 5

    • Written by from new york

    THIRD Mophie for Iphone 5 in less than 2.5 weeks. First one just stopped working after a week, second one they gave in store was buzzing constantly so I walked out and walked back in and the manager promptly exchanged it. Now one week since then I went to charge it this morning (charged fine the night before last) and it just stopped working again.

    THREE MOPHIES?! Grrr....

    2 of 2 people found this useful

  • 2.0 out of 5 stars


    • Written by from London

    Honestly it wont come off, it is so frustrating that I have to go back to the apple store because it is stuck to the bottom of my phone. Other than that case appears nice after a day but man oh man this is a huge inconvenience not what i expected for $100.

    4 of 5 people found this useful