• 4.0 out of 5 stars

    Best total package available on the market today.

    • Written by from Alma

    It's not perfect yet, but this band has been a wonderful pedometer (I've done many tests to see if it over or under counts), a great sleep tracker, consistently accurate.

    I actually do track my food and, though it needs a few improvements, it's driven me to eating healthier and being more aware of what I'm putting in my body.

    I love the gentle armband alarm and the inactivity reminder.

    Not perfect yet, but Jawbone has stood behind it's Customer Service and Product Research.

    137 of 143 people found this useful

  • 5.0 out of 5 stars

    Probably one of the coolest pedometers ever

    • Written by from Grand Rapids

    Way more than a pedometer -- it tracks my sleep, REM cycles and of course, steps. What's cooler is that it also tracks my progress against my friends. It is definitely a motivator for a healthier lifestyle.

    118 of 133 people found this useful

  • 4.0 out of 5 stars

    Much better than expected

    • Written by from Mount Sterling

    Have to say, loving this device so far. The sleep and activity tracking are very very accurate. Device is light to the point if forgetting about it. Also hooked in the vibration alarm. Lot to offer in the package. Couldn't stay with fitbit, kept losing the device and just didnt seem as user friendly.

    96 of 105 people found this useful

  • 1.0 out of 5 stars

    Problems plague this new version as well

    • Written by from Birmingham

    Product seems to have design issues as the sleep tracking and inactivity functions do not work properly/consistently - have a look at the jawbone website and do a search for sleep tracking in the user forums and you will see lots of users having the same issue.

    Expensive bracelet if the core functions don't work ! - there's no firmware update available and a hard reset doesn't fix the problem either.

    By the way there's no Bluetooth sync with your iphone - you have to manually plug it in to sync !

    100 of 133 people found this useful

  • 1.0 out of 5 stars

    Cool concept BUT don't waste your $130

    • Written by from Dover

    I chose the up band instead of the nike fuel band because of the extra features it offers. I loved it, absolutely loved my UP band but within 3 weeks it stopped charging out of nowhere. Since Apple return policy is only 2 weeks it was too late for me to get a full refund. I dealt with the manufacturer and I must say their customer service is 5 stars, no complaints! they sent me a brand new band and what do you know? broken from the start, it doesn't hold a charge. I'm getting a new one mailed again and this time i plan on selling the new one and i will be purchasing the nike fuel.
    I mostly regret that at first I was recommending this product to everyone and two of my friends also bought it (they ended up returning them within the 2 weeks) DO NOT PURCHASE!!!!!!!!!!!!!!!!

    47 of 49 people found this useful

  • 1.0 out of 5 stars

    Think Twice!

    • Written by from Mount Vernon

    I have had an UP band since Nov 2012.
    I have been through 5 of them.
    2 charging issues.
    1 syncing issue
    1 button jammed issue
    1 sizing issue

    When I contacted JawBone about my last bands charging issue they sent me a replacement band. The replacement band was previously owned by someone else and it was in a poorer physical state than the Band it was replacing.
    Yes the App interface is great and the concept is Novel. But the life span of the Product is NOT worth $129.00.

    47 of 50 people found this useful

  • 2.0 out of 5 stars

    Expensive junk

    • Written by

    3 months of daily use & it is now completely useless. Took it off to shower & swim so that should not be the issue. It doesn't sync or charge all in one day. Very disappointed with this very expensive junk. I won't buy this again.

    43 of 43 people found this useful

  • 3.0 out of 5 stars

    1.3 million steps in 4 months - now broken!

    • Written by from Honolulu

    I wore this band everyday for four months. Somedays walking up to 20 miles a day. Always took it off to shower. Never damaged but now broken. Won't sync, won't charge and button no longer works all the same day. I love the device but don't think I will get another one.

    44 of 47 people found this useful

  • 2.0 out of 5 stars

    Great idea and features, but very badly made.

    • Written by from Clarence Creek

    Bought this one to replace the Lark.
    The bracelet is comfortable and look ok.
    At first I was impressed by the battery life. But after one week I had to recharge and then recharge it every other day. Then every two hours and hour and did not hold the charge any longer.
    I also like the way he tells me about my night, this part of it was well done.
    Second glitch I find the timer or chronometer did not work.
    I don't thing it was made for our winter in Canada or people that do sport and sweated with gloves or mittens.
    The Up needs to go back to the drawing table to fix their glitches and make a the bracelet more resistant to temperature, water, snow, etc.
    And please get this to work with bluetooth.

    47 of 57 people found this useful

  • 5.0 out of 5 stars

    Great!!

    • Written by from Brighton

    Absolutely brilliant device. It seems to be very accurate at measuring steps and my sleep and is really motivational, especially with the app's daily insights which give you some personalised tips to help you live better. Make sure its worn on your non-dominant hand and make sure it isn't loose otherwise it can really throw the readings. Bought another for my dad for father's day!

    37 of 46 people found this useful

  • 2.0 out of 5 stars

    Good functionality but questionable design

    • Written by from Asbury Park

    I did a thorough review of the wearable landscape before settling on the UP based primarily on the sleep tracking and vibration alarm. I was very pleased with the step and sleep tracking, as both (despite being 'best guesses') seemed accurate. The interface leaves something to be desired (particularly the diet tracking) and if you happen to be that early adopter who is reliant on guides, you're in trouble, but I loved the trend analysis and daily notifications.

    That said, the physical band has a design flaw in that it does not clasp . . . sure it looks like a cool and clever design, but it's ability to 'bend to accomodate an active lifestyle' meant that mine came off my wrist during a 2-minute dip in the ocean on my recent vacation. Gone.

    When I wrote to Jawbone asking 1) what personal info might be at risk should someone find it, and 2) did they offer a discounted replacement program, they responded to only to the latter saying no, I'd have to buy a new one. And PS: I should not have submerged it in water; only now does their site suggest (buried in the FAQ) removing it while swimming, when it originally sold it as the holistic lifestyle device 'you never need to take off.'

    The Fitbit wristband (due out in spring supposedly) with similar functionality + blue-tooth connectivity + a CLASP will be my replacement purchase. And I'll save thirty bucks in the process.

    42 of 56 people found this useful

  • 4.0 out of 5 stars

    Slightly more than just a bracelet.

    • Written by from Bakersfield

    I'll start of this review with a quick about me. Age 18. Male. Pretty active lifestyle. According to my band I average 10,000 steps per day.

    I bought the UP band for a few reasons. 1. I like the idea of technology becoming increasingly intertwined with daily life, especially in relation to personal health/well-being. 2. The UP is more comfortable and looks nicer than other comparable products (Fuel, Bit, etc.) 3. I like the idea of wearing a bracelet, but most are tacky (currently it is the only wrist accessory I wear).

    Price point is meh, simply because it matches the Nike Fuel and FitBit.
    Astethically the UP far surpasses competition, it is slimmer and lighter than the Fuel. It feels comfortable after becoming accustomed to the feel. But, Sizing can get a little complicated especially when you are stuck between snug and loose. Jawbone's sizing guide isn't too helpful on this question.

    Functionally it works great, having a ten-day battery is a HUGE benefit to the UP. It is hard to check back the band's accuracy when it comes to number of steps, but the sleep tracking feature is amazingly accurate. Please! Calibrate your Band! This makes a big differences in determining step count throughout the day.

    The UP band is a Motivator! This is probably the most significant feature or I guess result of owning the UP band. Knowing that the UP is tracking all of your steps really encourages more activity, and more sleep. That's a huge benefit for people who are looking to improve their well-being.

    It doesn't do bluetooth, which I speculate a later generation will probably have built in.
    Having to manually put the band in sleep mode is a small hassle that sometimes results in sleep not being tracked.
    Water resistant not waterproof meaning no swimming, but it can do showers and such. I always take mine off before any water related activity.

    The UP App for iPhone is a little clunky and can definitely use uprages for usability. But the data is displayed neatly and it is easy to find and show others.

    People always ask about my UP band. It is a really good product that I would encourage anyone to buy. But it is not a necessity by anymeans and could definitely use some upgrades.

    26 of 28 people found this useful

  • 1.0 out of 5 stars

    Great concept but ...

    • Written by from Weybridge

    I'd love to give this produce 5 stars but alas my band is back in its box and I've arranged for its return after just 1 week of use. All of a sudden the charge drained from it last night and even after keeping it on charge overnight nothing ....

    I will be trying another one to see if mine was just a dud ...

    30 of 42 people found this useful

  • 1.0 out of 5 stars

    Unfortunately a disappointment

    • Written by from San Antonio

    I will soon be on my 3rd UP band due to the first two having battery malfunctions under warranty. It's true, this is the smallest, most inconspicuous, product of its kind and it has a great app, however it's limited. Customer support isn't much better. The responses I have received have been from several different representatives with copy paste jobs that don't answer my questions. I have used early models of Fitbit and will likely go back. It's unfortunate because the UP has so much promise with such little service behind it.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Constantly Needs Replacement

    • Written by from La Puente

    My Jawbone UP stopped working after two months and although customer service was nice and replaced it, the replacement didn't work from day one. Although I love the data that is produced by my band, the overall quality of this product is extremely frustrating.

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    Very Disappointed

    • Written by from SAINT PETERSBURG

    Pros:
    The sleep tracking and quiet alarm are awesome!
    The iPhone apt is easy to use and understand

    Cons:
    Died after 2 weeks - followed all the directions on how to reboot and it would not respond
    Very uncomfortable
    Gets caught on cloths and bags
    Step count is not accurate

    16 of 18 people found this useful

  • 5.0 out of 5 stars

    Lost 15 lbs. Works well for me.

    • Written by from Atlanta

    Have used mine continuously since December 2012. Good for people who have an n=1 (experiment of one) mentality.

    Pro: it is a great device to keep track of your week to week or month to month activity. Used as a longitudinal tool, it is quite effective. Also, good to see the correlation between sleep and activity. It has been helpful to look at my sleep patterns and to try to improve my sleep habits. Created "Team" with my wife (who also has one) that promotes competition/accountability. Easy to use and easy to wear. Battery life is very good. Build quality and durability has been good. Finally, looks ok and it is a conversation starter.

    Con: Distance accuracy. But of course a device on your wrist is not going to be able to judge distance very well. But my focus has been on my total activity day to day, week to week etc. and for that it is fine. I think that an ankle device would do a better job with distance. Wish that the software had a journalling and weight tracking option. (Recent update brought in ability to sync to other apps, but I have not used yet). Have to be careful to not lose the cap when syncing. Finally, can take on odors when cooking, grilling etc.

    Note: Might be more helpful if I used the food tracking option, but have not.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Disapointed

    • Written by from Royal Oak

    I really wanted to like this but I didn't! I found the band awkward and uncomfortable to wear.
    It is super easy to use and set up but I wish it would sync via bluetooth. The cap can easily be lost. I ordered a Nike Fuel band and this will be going back.
    The sleep tracking is pretty cool though!

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    It still needs work

    • Written by from Decatur

    I am on my 5th, yes 5th, UP band since December. That is an average of 1 UP band every 2.25 months. I am on the 4th replacement of my mint green one, and I am sending my dark purple one back for a refund. I LOVE this device. I LOVE the app. But it just doesn't hold up the way it should. I am not rough on these things. Jawbone has great customer service and I have never had a problem getting a replacement. But it gets old having to call every couple of months and go through the troubleshooting process and have them send you a new one then take the old to mail it for return. The mint green one was working just fine, I got my purple one so I stopped using the mint green one for a month. Now the mint green one won't even charge, and I haven't even been using it! And after the one year warranty is up, you are out of luck and probably the not so proud owner of a dead band. Or as in the case of my purple one, a band that won't vibrate, the sun won't light up anymore and it was having issues syncing with the phone. I am so dissapointed that they are still having some of the same issues as the first generation. I really want to keep using this device. But after my mint green one dies for the last time (once out of warranty), I will be done with this product.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Would be cool if it didn't break

    • Written by from Gainesville

    Despite reviews about the UP band not lasting long, I had faith that the company would keep to its promise about addressing all the design flaws customers had been complaining about.
    NOPE. I bought this redesigned band as a gift for my boyfriend and within WEEKS, he started noticing issues with the charge. Now, it's been a couple of months and the SLEEP/WAKE button doesn't work. Frustrated and embarrassed to have spent $100+ on a product that breaks within months. Get it together Jawbone.

    13 of 13 people found this useful