Your Account

Shopping the Apple Online Store is even faster and easier if you have an account. Your account consists of your Apple ID and password. With it, you can easily save shopping carts, take advantage of Express Checkout ordering, check the status of or change your orders, and more.

Benefits of an Apple ID

To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here. If you have made purchases through the iTunes Store or have a MobileMe account, you can use the same Apple ID you use for either of those.

By creating and using an Apple ID, you can personalise your Apple Online Store experience. You can save cart(s) until you’re ready to place an order, use Express Checkout ordering on our secure website, check the status of or change your order online, check Apple Gift Card balances, and much more.

Additionally, your Apple ID gives you access to other Apple resources including:

  • Ordering photos and photobooks through iPhoto
  • Registering your Apple products
  • Accessing support for your products from AppleCare

Sign in to Your Account to begin taking advantage of these features!

If you forgot your Apple ID, try your current email address. If that doesn't work, you can find your user name with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account FAQ page.

Find or Reset Password

If you forgot your password, you can easily recover or reset it using the iForgot tool. For security reasons, Apple cannot reset your password for you.

To protect yourself against unauthorised purchases to your credit card, do not give out your password to anyone.

NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error: “This Apple ID has been disabled for security reasons." To reset your account, use the iForgot tool.

Manage Your Account

It's easy to change your Apple ID, password, or default shipping and payment information. Click here to view and edit your account information. Please note that you will not be able to change your credit card information if you have Express Checkout turned on.

Any changes that you make will only apply to future orders. To make changes to current orders, visit online Self Service.

Express Checkout

Express Checkout

Express checkout ordering allows you to quickly and conveniently purchase item(s) from the Apple Online Store. When you activate express checkout for a computer, the "Buy Now" button displays on most product pages. Simply select the product you want to purchase, and click the "Buy Now" button. For security reasons, you will be prompted for your password before each Buy Now transaction is completed. For each Buy Now order, a thank you page confirming your Order Number will be available for you.

Apple will process your order according to the instructions you provide when you turn on the Express Checkout feature. Once your order has been processed, an Order Acknowledgment email will be sent to the email address registered under your Apple ID.

Remember, the Express Checkout option must be turned on for each computer you want to use it with. By activating Express Checkout, you indicate that you have read and agree with Apple's Sales and Refunds Policy.

Express Checkout Settings

To access your Express Checkout account settings, log in to Your Account and click the “Update express checkout settings" link. From here you can turn Express Checkout on or off, or edit your preferred shipping and payment information. If you’d like to change your credit card information, you must first turn off the Express Checkout option.

Can I have more than one Apple ID?

Yes, but it is not recommended as you will not be able to view your complete order history under the same Apple ID. Please note, Apple ID accounts cannot be merged.

Privacy Policy

Apple is committed to protecting your private information. Read Apple’s Customer Privacy Policy.