Shopping and 1-Click

How to place an order

Select the items you want to order and add them to your cart. On the right hand side of the page you will find a summary of the items in your cart. Review your cart and click the 'check-out now' button. If you have an Apple ID already, please log in to your account or if you are new to the online Apple Store, we will walk you through the checkout process. Once you are logged in with your Apple ID, you can verify your order details. You will be able to make changes to your billing and shipping address, change quantities or delete items from your cart. If you are happy with your shopping cart, click the 'Place my order' button. Please note, do not log out of the page or use the return button while Apple is authorising your Credit Card as this can result in order duplication. Once the system has completed the checkout, you will receive an email containing your order details.

Benefits of an Apple ID

To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here. If you have a MobileMe account, you can use that as your Apple ID.

By creating and using an Apple ID, you can personalise your Apple Online Store experience. You can save cart(s) until you're ready to place an order, use 1-Click ordering on our secure website, check the status of or change your order online, and much more.

Additionally, your Apple ID gives you access to other Apple resources including:

  • Ordering photos and photo books through iPhoto
  • Registering your Apple products
  • Accessing support for your products from AppleCare

Sign in to Your Account to begin taking advantage of these features!

If you forgot your Apple ID, try your current email address. If that doesn't work, you can find your user name with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account FAQ page.

Apple cannot provide you with your Apple ID.

Using 1-Click

1-Click Ordering
1-Click ordering allows you to conveniently purchase item(s) from the online Apple Store with a single click of your mouse.

When you activate 1-Click for a computer, a new button, "Buy with 1-Click", will appear on most product pages. Simply select the product you want to purchase and click the "Buy with 1-Click" button.

Items ordered using 1-Click (except for Electronic Software Downloads) will be processed at the end of a 90 minute waiting period. For each 1-Click order, a thank you page confirming your order number will be available for you. On this page, you can access your 1-Click order by clicking the "Edit 1-Click Order" button. During this waiting period, you can modify and delete your pending 1-Click order(s). All of the items you purchase within 90 minutes will be consolidated into one order.

Apple will process your order according to the instructions you provide when you turn on 1-Click. Once your order has been processed, an Order Acknowledgment email will be sent to the email address registered under your Apple ID.

Remember, 1-Click must be turned on for each computer you want to use this feature with. By activating 1-Click, you indicate that you have read and agree with Apple's Terms and Conditions.

1-Click Settings
1-Click lets you set your shopping preferences, including your preferred shipping addresses for faster and easier shopping.

To access your 1-Click account settings, log in to Your Account and select the "Change 1-Click settings" link. From here you can turn 1-Click on or off, or edit your preferred shipping and payment information. If you'd like to change your credit card information, you must first turn 1-Click off.

Find or Reset Password

If you forgot your password, you can easily recover or reset it using the iForgot tool. For security reasons, Apple cannot reset your password for you.

To protect yourself against unauthorised purchases to your credit card, do not give out your password to anyone.

NOTE: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error: This Apple ID has been disabled for security reasons." To reset your account, use the iForgot tool.

Manage Your Account

It's easy to change your Apple ID, password, or default shipping and payment information. Click here to view and edit your account information. Please note that you will not be able to change your credit card information if you have 1-Click turned on.

Any changes that you make will only apply to future orders. To make changes to current orders, visit online Self Service.

Can I delete my Apple ID?

Apple IDs cannot be deleted, it is recommended you remove all personal information from your Apple ID profile instead.

Can I have more than one Apple ID?

Yes, but it is not recommended as you will not be able to view your complete order history under the same Apple ID. Please note, Apple ID accounts cannot be merged.

Privacy Policy

Apple is committed to protecting your private information. Read Apple's Customer Privacy Policy.

Log out

There is no need to log out of your account. As a security measure, you are required to log in for every purchase or change to your account and you will be automatically logged out after inactivity of 30 minutes.

Redeem your e-coupon

Apple Store e-Coupons are electronic discount vouchers which Apple occasionally sends to registered customers who subscribe to Apple Store eNews. To redeem an e-Coupon, enter the associated claim code on the "Verify your Order" page when ordering online or provide it to your Apple Store Representative agent when ordering over the phone. Please note, e-Coupons cannot be applied to another order after the order has been submitted.