Apple Store (HongKong)

Questions? Call 800-908-988
or
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Call 800-908-988

Have questions? Just ask. Speak to an Apple Specialist over the phone Mon-Fri 0900-1900.

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Frequently Asked Questions

  • What payment methods can I use?

    You can pay in a variety of ways, including credit and debit cards. You can also use a check, bank transfer, cash deposit, and credit card installment plan—just call an Apple Representative at 800-908-988 for more information. Learn more about Payment & Security.

  • When will I get my items?

    The 'Delivers' timeframe is an estimate of when your items will be delivered to your shipping address. This includes warehouse processing, or 'Ships' timeframe, plus carrier delivery times. Locations outside major city areas may require an additional 1-2 business days for delivery. Outside major city areas include but are not limited to: Hei Ling Chau, Cheung Chau, Discovery Bay, Lamma Island, Lantau (except airport area and Tung Chung which can be reached by road transportation), Ma Wan, Peng Chau, Po Toi Island, Soko Island, Sunshine Island and Park Island. Learn more about Shipping & Delivery.

  • What is Apple's return and refunds policy?

    If you're not satisfied with your purchase, you may be eligible to return the item. Learn more about Returns & Refunds.

  • Does Apple offer an education discount?

    Apple offers special pricing to students, teachers, administrators, and staff members.  If you think you qualify, visit the Apple Store for Education to place your order and learn more about Education pricing.

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