• 1.0 out of 5 stars

    Shockingly poor design, poor quality & overly priced

    • Written by from Stonehaven

    Rubbish, rubbish, rubbish!! I've just spent over £700 on a new iPhone and I can't charge the blimin thing!! Having dealt with the same faulty cable issue with my previous iphone for over a year where I was forced to purchase a new cable every couple of months, I was hoping Apple would have sorted this issue by now but the lighting cables are as dodgy as ever. I completely regret buying another Apple phone simply because of this issue. It's like throwing money down the drain, £15 to be exact, every time the cable decides to stop working or my phone decides that it 'doesn't support this accessory'. I used to rely on my phone for such things as receiving and making calls, sending messages, using the alarm clock to get me up for work etc but not any longer as I can never guarantee that my phone will have any power. I've spent thousands of pounds on iPhones, iPads and iTunes but now I really wish that I'd gone for a Samsung phone for a stress free "being able to use my phone type thing" life.
    P.S Up until they die, my charging cables are treated with much love and preciousness. I don't abuse them and my last cable still only lasted 10 weeks. I quite simply don't understand how Apple can make something as technical and advanced as an iPhone but can't make a simple cable that works and can withstand normal wear & tear. Sort it outApple!!!!!

  • 1.0 out of 5 stars

    Cable failure due to poor design

    • Written by from Coventry

    We have several Apple products in our household including I-Phone 5's, an I-Pod 5th Gen and I-Pad and the Lightning cables fail one by one, normally when they’re out of guarantee. I had a discussion at an Apple store, but was made to feel that it was my fault and needed to take more care with the use of the lead. The leads seem to weaken at the point where the cable goes into the device connector. On the older generation devices, the cable was thicker and the cable coating was a lot tougher therefore protecting the wires better. Another problem is that the connector is difficult to remove from the device due to the small shiny surface area of the connector and the high unplugging force required. This may contribute to the failing of so many leads due to people pulling on the lead to remove the connector. If you remember, the old connector had release buttons and once pressed the connector released with ease. I like Apple products, they are very well designed and very robust, but the Lightning USB cable lets them down by a mile. I’m considering buying a competitors phone that uses a micro USB connection, because I know that these cables are less likely to fail and if they do I can buy a cheap alternative cable, not one that’s costing £15 every time (Apple Tax). This seems to be such a common fault, you would think that Apple would do something about it, or at least make replacement leads more affordable.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Apple build quality on this is poor

    • Written by from Montacute

    Apple's quality control has taken a dive with the lightening cable

    Had cable for iphone 5, ipad mini and ipad all split exposing the wires within, in the last 12 months

    Avoid avoid avoid avoid.......

    The replacement bought from the well known internet retailer's basic range is hard wearing and does the job better


    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Now on my third 5s charger!

    • Written by from Norwich

    I brought my 5s in February and now it's September I am currently on my 3rd Charger. I also have an iPad which has the same cable so I have used that in conjunction with my iPhone 5s and iPad at the same time. I then brought another from apple (cable) which also broke - it is apparently called the 'double chin' which is where the end of the cable doubles up and starts to become 'iffy' and slowly degrading quality. I therefore decided to buy a cheap one online which also failed to work within 1 week of buying it- Granted it was not an apple product but still- none of the cables that I have brought work. Clearly there is a universal default with the cables, this is also a bad point as all Apple cables are very expensive! But overall, I still love my iPhone and all products, its just a shame that the cables don't work.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    5 cables in the bin

    • Written by from Bradford

    Not impressed with tis new cable ,the old style never failed but this new cable is a load of rubbish ,ive sourced another made by another company which is double thickness cable and more robust but I still get device or accessory not supported sometimes ,as I do with apple products but im told this is ios 7 fault .hope 8 fixes that ,so apple fix your bad idea and repair the fault or put the old connecter back!

  • 1.0 out of 5 stars

    3rd cable in 2 years

    • Written by from Carshalton Beeches

    I've now spent £45 on 3 cables, I carry the cable with me everywhere I go and gets used several times a day. Every cable breaks in the same spot just below the housing! I refuse to buy a another one, I'm surprised that with the pride Apple has in its products and refusal to standardise cables to Micro USB and realise inferior proprietary cable has made me so anti-iPhone.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not fit for purpose

    • Written by from Dublin

    I am an Apple fan and usually like everything about their products. In our household we have 4 iPhone 5 s and each one of us has had problems with the lightening charger, which fails to function after a few months of use . I have taken it back to Apple but had a very bad experience, where they made it difficult to replace. Where is the pride in the product. It is clear that the product is not fit for purposes and no we (all 4 of us) don't yank it out or mistreat.

    Come on Apple take responsibility for the quality of your products and the service to loyal customers. Do they read and monitor these comments?


    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Where the quality gone?

    • Written by from birmingham

    Terrible product it's expensive poorly made. Frustrating being with out. Ive got through several this past year I find myself having to buy a spare every time so I don't have to be without. I never had this problem before going For Apple phones. Make the price reflect the quality or make durable cables. I use to believe Apple made only quality products but I've been proven wrong.

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from St.louis

    I'm now on my third cable after only owning my iPhone 1 year. Apple obviously needs to go back to the drawing board with this product. Come on!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    World Record

    • Written by from Manchester

    Mine broke within a day people, new world record.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    • Written by from Northwich

    Myself, my parter and my son all have iPhone 5s and in less than a year I am on my 4th charging cable, my partner is on his 2nd and my son is on his 6th. It may be worth saying that we had iPhone 4s for 2 years before the 5s and the cable that came with the phone lasted the full 2 years with no issues. Didn't expect all this extra expense just to keep already costly phones/contracts running!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor product

    • Written by from Ampthill

    I have had my iPhone 5s since March and already I am on my third one of these leads. They just stop working for no reason. Mine is always left plugged into the wall (not always turned on) so there is no wear & tear on them. Very disappointed with these - at £15 each, they are not cheap to replace.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible! (would be 0 Stars if that was an option)

    • Written by from Pontyclun

    Considering how much devices with the new lightening charger such as the latest iPads and the iPhone 5s cost I was expecting the lightening cable to out do its 30-pin counterpart.... how wrong I was! The 30-pin cable that I had with my iPhone 4 lasted me 2 years whereas within 5 months of owning the iPhone 5s I have been forced to buy new lightening cables at a rate of roughly once a month!

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Poor Quality!

    • Written by from Southend-on-sea

    Like the earphones, this cable only lasts a few months if you are lucky. I have had enough of spending too much money each time which isnt worth parting with!

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Poor lifetime - not fit for purpose. Apple should provide free replacements

    • Written by from Swindon

    Similar to other reviewers, my daughters have suffered failed lightning cables, whereas previous style cables have lasted without issue.
    I find the £15 price of a replacement cable an insult given the extremely poor life expectancy.
    Come on Apple - please treat your customers with some respect on this please and recall or at least admit you got it wrong. From a household with 10+ apple products...

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Poor Lasting Quality

    • Written by from Stevenage

    I have had 4 of these cables - all originals that came with devices (iPod x 2, iPhone, iPad) and all are now not working. I have been very careful with them after experiencing the delicate nature of the old style cables and yet they still failed. One failed after only three weeks.! However, the good news is that after speaking to Apple, they assure me that the cables will be replaced free of charge if I take them to an Apple store. I'll let you know how I get on... But even with that, I don't fancy having to trek to my nearest store (20 miles) every time I need to get my cables replaced! MAKE THEM STRONGER AND MORE RELIABLE PLEASE APPLE!!!

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    A sound, reliable cable

    • Written by from TAUNTON

    I'm joining the ranks of the reviewers who don't know what all the criticism is about - other than "Apple Bashing", or people simply following the crowd. I have had an iPad, an iPad mini, and two iPhone 5s which need the lightning cable. They range between 6 months and 36 months old. Not once have I had a cable break or malfunction. I think the reviewer who said the problem people have may be due to dust/dirt in the socket is probably right - I have cases on all my devises. Also one has to remember that these devices are sophisticated pieces of technology, and whilst robust (I've dropped my phone and iPad loads of times without breaking them), they still have to be maintained and looked after.

    3 of 9 people found this useful

  • 1.0 out of 5 stars

    Cable Lead - TOTAL FAILURE

    • Written by from Birmingham

    Im on my 7th Cable Lead for my iPhone 5C, this is absolutely ridiculous and Apple should rectify this reoccurring BAD DESIGN FAULT !!
    Iv still got another 12months left on my contract !!!!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Dire quality, unfit for anything other than static uses

    • Written by from York

    I need to charge my phone & iPad at work and, as a consequence, have always taken a lightning cable (or two) with me. They're well looked after - neatly wound, and put in the safe / small objects section of my bike bag.

    Nonetheless, I've now had 2 lightning cables die on me in 2yrs, compared to one dead 30-pin adaptor in... ooo... 7 or 8 years of multi-iPod and iPad use.

    Lightning might be semi-adequate! if used in only one location, with the connector held rigorously straight. For actual use as a real-world charger cable, though, it's beyond terrible. Quality control seems to've gone to pot, when compared with its predecessor.

    Expensive, shoddy, and unfit for purpose.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Broken after 4 months

    • Written by from Westfield

    Disappointed in this cable especially since I babied it. I love you apple but this is ridiculous!

    10 of 10 people found this useful