• 1.0 out of 5 stars

    NOT GOOD.

    • Written by from luton

    This charger gets extremely hot and the cable is very weak. Not a good design at all had to buy another one. I hope apple refund my money on the product.

    78 of 91 people found this useful

  • 1.0 out of 5 stars

    This product is a potential fire hazard - beware!

    • Written by from Birmingham

    The body of this power adapter overheats something terrible. It is dangerous and a fire hazard. Today the cable coming out of the main unit melted exposing the internal wires. In the process it melted a hole in the carpet it was sitting on. Overheating seems to be a recurrent problem with this design. Tomorrow I will see what the Mac Store has to say about this. I assume that they will replace the product for free.

    80 of 99 people found this useful

  • 1.0 out of 5 stars

    Quality - I think not

    • Written by from Wolverhampton

    After spending over £2500 on a laptop I would have expected the charger to have lasted a little longer that 16 months. I am not a heavy user but the charger had now 'frayed' at the mag 2 connector showing the metal grading around the cable itself. It is a poorly designed and poorly constructed piece of equipment which lets down the whole product. I just wonder what Apple were thinking of.......

    47 of 49 people found this useful

  • 1.0 out of 5 stars

    Dangerous, poor design & rubbish quality!

    • Written by from Luton

    I have had three Macs, the Retina being my fourth. Not a single MagSafe Charger has lasted longer than a couple of months and have had to constantly travel back and forth to an Apple Store to get replacements (Thirty minute drive each time, Apple Resellers take 3-5 working days to replace the item)

    The Apple MacBook is a fantastic product but let down by the chargers! The cables always fray leaving the wires exposed which is extremely dangerous. My previous MagSafe2 charger would get extremely hot and fray which resulted in sparks and actually melting the product. My new one has frayed in a few months despite taking extra care of the product.

    Furthermore, the size of the mains plugs has been reduced which is very hard to remove from mains sockets.

    No-one expects paying so much for a product that has such a short lifespan.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Poor Quliaty

    • Written by from luton

    My MacBook Pro Retina is only 8 months old.. the charger is already broken, the cable is very weak and there is an obvious stress point that was not taken care in the design. Now I have to buy a new one :(

    15 of 16 people found this useful

  • 4.0 out of 5 stars

    Not weak ...

    • Written by from Warrington

    I have been monitoring the magnet and contrary to the previous review, is not weak. I have two young dogs and this feature has saved my MacBook a few times. Under normal circumstances it does not just fall out.

    25 of 36 people found this useful

  • 2.0 out of 5 stars

    Poor quality compered to the machine it charges

    • Written by from Colchester

    This is my first Mac and I'm very happy with the move from my Sony Vaio. However the charger has always been a worry since day 1 and 12 months down the line it has failed.
    - It gets extremely hot - to the point where I won't leave the machine charging unattended.
    - It has a small power plug that makes it hard to remove from the wall socket, potentially exposing your fingers to an electric shock.
    - Fragile connection from the a/c adapter which has now frayed, exposing the wire.

    It has been looked after very well, and I'm unhappy that it should need replacing after twelve months.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    The cable burnt through

    • Written by from Coventry

    At first the power adapter seemed to work as to be expected with no complaint. However, after 5 months of owning my MacBook Pro, the power adapter began to get extremely hot with every use. With the length of cable that leads immediately to the magnet, it seems too thin to deal with everyday wear and tear. It is this cable that burnt through after 8 months of usage. Another general complaint of mine - for all the MacBook power adapters in general - the plug grip depth is insufficient. Apple have reduced the size from regular shaped mains plugs, and in doing so have made a product which can be hard to remove from mains sockets. I witnessed a family member try to remove their own MacBook power adapter from a mains socket and in doing so get a electric shock. Because of the short depth of the plug grip, they ended up hooking their fingers around the edge to make contact with the metal pins whilst the plug was only half way out of the mains socket. After that incident, a reduced plug grip size for the sake of refined aesthetic design seems utterly ridiculous. I have had no issue with the magnet strength.

    11 of 13 people found this useful

  • 2.0 out of 5 stars

    desipointed :(

    • Written by from limassol

    i love apple like nothing else but today i just noticed that my power adaptors' wires were wiped out and i will buy a new one, i hope apple get a new one and replaces this one with more flexibility on the wire

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Badly designed

    • Written by from Slough

    Quoting NYTimes: "The beauty of the MagSafe connector was that Apple had found precisely the right balance between attachment and detachment. Strong enough to hold the connector in place, weak enough to detach if it gets yanked.

    The MagSafe 2 connector fails that balance test. Badly. The magnet is too weak. It’s so weak, it keeps falling out. It falls out if you brush it. It falls out if you tip the laptop slightly. It falls out if you look at it funny. It’s a huge, huge pain."

    28 of 47 people found this useful

  • 2.0 out of 5 stars

    Giant step backwards

    • Written by from San Francisco

    I can't say how much I hate this new adapter. The magnet is so weak and it gets knocked out so easily. Not to mention that the shape just protrudes out of the Mac. It's terrible when you're working on the couch because it doesn't hug the machine. This makes it terrible because it bumps into stuff and exacerbates the problem.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Terrible!

    • Written by from Roma

    The previous one was much better. In this one the cable makes a longer lever, which, obviously, makes a stronger force and disconnect it very easily. Why did they "upgrade"? Also retaining the old magsafe could have been an advantage for users, like me, that use also old macbook at the same time.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Very very poor.

    • Written by from LONDON

    The cable is a year old and has already disintegrated in 2 places, typical apple poor build quality in their accessories, the best designers in the world and you think they build them poorly accidentally?

    Not a chance, cut it out apple, hopefully applecare will cover this.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    One bit the Apple QA process missed

    • Written by from Ledbury

    While the MBP has been fine, the power adapter is shockingly bad.

    The main unit runs constantly hot while the rubber cover of the cable has been fraying and disintegrating for months now, my first one ended up with more insulating tape on it than the original rubber cover.

    Not pleasant to look at and certainly not safe, I hope Apple address this quickly and produce a more robust product in future.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    4 DAYS THEN USELESS

    • Written by from Neath

    Bought a new 15.4 Macbook Pro on Friday, by Tuesday I cant use the thing as the Mag safe power supply not working, I am disgusted with the obviously poor quality and after reading the other reviews I am wondering if I should have stayed with an Acer PC, never had any problems before.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Hazardous

    • Written by from London

    In a marked contrast to the macbook pro, this product seems to have a design fault. I bought my MacBookPro a year ago and six months later, the thin cable started to spark where it joins the connector. This was replaced by John Lewis but now the replacement is similarly kinked within the thin wire despite very careful use. I will have to replace it again.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Shockingly Poor ...

    • Written by from Blackheath

    This product is so poor, it's laughable. All the painfully slow, monotoned Sir Jony Ive interviews I've endured over the last decade telling me how design is the most important thing since the pending second coming and yet the Apple design team are clearly incapable of securing a cable to a plastic box at one end and an aluminium plug on the other. Nearly burnt my house down today. Truly terrible.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Weak flex, seriously heat

    • Written by from Denham

    The body of the charger gets extremely hot and flex is so weak that it has broken after less than a year of use. This is a terrible product compared to the MacBooks themselves, the only redeeming feature is the magnet which was a great addition in 2006 but the lack of development since is a constant source of disappointment.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Loose connector, cable frays

    • Written by from Dundee

    The new MagSafe makes a much looser connection and is easily bumped out if you're not using it on a desk, or move your laptop around at all. More concerning though is that within 6 months it has frayed dangerously at the brick-end. Very poor.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    another split cable

    • Written by from London

    Apple why can't you make charger cables that don't split? I bought a 15" Retina MBP five months ago and already the cable is split. This happened with the last MacBook Pro too. C'mon!!

    4 of 4 people found this useful