• 1.0 out of 5 stars

    Poor Quality

    • Written by from Decatur

    I think Apple needs to talk with Dell on how to build a Power Supply that last. These things were not built to last if you are a business travel and pack it away a lot.

    The sad part is Apple won't replace them.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not good...

    • Written by from Løgumkloster

    After spending a little over 2500£ I would have expected the charger to hold longer than 14 months... I hope Apple refunds it...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    • Written by

    It is so easy for the charger to fall out. The MagSafe charger is so much better than the MagSafe 2. It also overheats. This is in no way an upgrade. This one sticks out and is so weak.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Think twice before buying

    • Written by from Wigan

    Got one of these with a £2K macbook pro, laptop is brilliant charger is fragile at best. Charger never had any abuse only wall charging generally when not in use and only used around the home i.e. not ravelled up into a bag/case and unravelled where you could expect some stress to the cable and connection point. Had the product around a year and the outer jacket split and the inner cable started to fray, strands break to a point where it started to short circuit and failed. Took it back to the store who were not interested at best claiming it had been pulled. I bought another new one at the extortionate price charged so not a satisfied customer. Bought lots of apple product over the years because it is generally good quality ahead of the game reliable technology but this charger is terrible. If you are unfortunate enough to own one of these, protect the cable entry to the plug socket because if you touch it you will be disappointed.

  • 2.0 out of 5 stars

    wrong shape

    • Written by from London

    the actual piece of metal that attaches to the computer simply comes off too much. Because, due to the shape of the charger, the wire comes straight out of the side of the computer when the charger is attached, it is very easily unhooked or unhinged. I never experienced this problem with the second version of the magsafe 1 adapter, the one that was cylindrical. On the old charger the wire went out behind the computer and was never really knocked out. This design is flawed though. The charger does also get very very hot.

  • 1.0 out of 5 stars

    Falls out all the time!

    • Written by from AUCKLAND

    This is a really big retrogression from the original Magsafe connector. The main problem is with the magnetic piece which attaches to the side of the Macbook Pro. It's too tall and square, and the magnet is too weak. This means it falls out constantly. It would be fine in a situation where the laptop is used like a desktop computer, never being moved from a flat desk surface, but it's a laptop, so it gets moved around and used in various situations. This results in it being pulled out by a slight movement of the cable, or pushed out by a slight push on the connector.

    Also, the plastic the cable is made of is a horrible stiff plastic, which doesn't twist and bend very easily. Not like nice soft silicone "wet noodle" type cable at all. It feels cheap, and like it won't last well.

    And finally, the waste heat produced by the transformer itself is intense. It can't be a very efficient design considering how much waste heat pumps out of this thing! This magsafe power adapter lets the whole Macbook Pro Retina device down.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Lousy quality

    • Written by from Stockholm

    Within a few months after purchase, on an adapter that isn't ever moved (I use my MBP mostly stationary), the rubber coating on the cable has turned into a soft putty that smears off at the softest touch. It has now disintegrated along much of the cable, showing internal wires. Had to buy a second adapter, which doesn't show a sign of the problem. Lousy material control at work here.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Very Bad Quality charger broke just outside warrantee

    • Written by from London

    I buy a top of the line Mac book pro, and the charge breaks... Just like everyone else here who is buying another one... Absolutely rubbish

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Pops out all the time

    • Written by from Chalfont St Giles

    I loved my last MagSafe adapter for my old MacBook Air. Now, with the MagSafe 2, the design seems to have gone backwards. The weakness of the magnet and the way the plug now protrudes means that my plug is always popping out... which is super-frustrating. Please Apple can you fix this on your next itineration of this adapter?

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    It's the worst one yet

    • Written by from Kallinge

    It overheated after 2 months and stopped working, got a free replacement. Another issue is that it's very prone to disconnect whenever you even just slightly move the MacBook.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Third adapter in 3 months(!)

    • Written by from Achterveld

    Melted cable close to the adapter and two damaged cables because of a snap somewhere in the middle. Very poor respons of Apple dealer: you have to be more careful... I have been using Apple laptops since 2001. Never had to replace any of the adapters. Even de Magsafe-1 was ok. The Magsafe-2 is a total failure in my opinion. Wonder how Steve would have reacted...

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    One star too much

    • Written by from Keighley

    My charger has not lasted well. the AC connection side from the charger to the laptop has failed.
    It deteriorated very quickly in a matter of days, as well as being very very hot. the plastic white casing was infact tarnished form the heat.
    The cord deteriorated further the next day revealing the wire casing, then finally the inner plastic core. When I tried to press it together with my fingers to wrap it with electrical tape it burnt my fingers it was so hot, and upon fiddling more started to spark.
    My nearest apple store is over an hour away with no appointments for 5 days, or I can have a new one sent out against a credit card; which would then be charged depending on whether it was classed as "accidental" or "strain relief". Pathetic.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Go back to the "L"

    • Written by from Los Angeles

    I'll be your first customer.

    The new one doesn't work in a lap, on a blanket, any surface that isn't flat. I like to surf in the AM with my legs crossed on my couch, and I have to hold the laptop at a 45 degree angle so my leg doesn't push the protruding charger up (and off). With my mid 2010 Macbook Air, the charger hugged the laptop body and exited the back. Never even thought about it being there. THATS a good charger.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Constantly falls out

    • Written by from london

    The magsafe on my last Macbook Pro was an excellent piece of design. It stayed firmly in place unless yanked out from the socket - something that saved my machine from going crashing to the floor on a number of occasions. The L-shape attachment allowed it to fit snugly against the side of my machine and rarely if ever became unattached if knocked.

    The new magsafe 2 is a marked contrast. The slightest pull or knock pulls it from the socket and when I am using it on my lap I can guarantee that in the space of an hour it will fall out more than once. A really duff piece of design which is surprising from the Apple design team.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Awful Quality

    • Written by from Broadstone

    I bought my top of the range Macbook pro last November (2013) and am delighted with the machine. It is beautiful and has worked flawlessly from day 1. I cannot understand why Apple have supplied such a beautiful machine with the shoddy tat that is the Power Supply. The cable began to fray after around 6 months and over the past couple of weeks the magnetic connector began to get extremely hot to the touch before simply stopping working over the weekend. This seems to be something of a theme with Apple products. I have had to buy at least 5 charging cables for my iPod classic. Apple equipment is extremely expensive (£65 to replace the Macbook power supply) is it too much to expect quality peripheries.

    Very disappointed

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor quality design

    • Written by from Woking

    I am now on my third Power adapter for my Macbook Pro Retina. After 12 months the cable frayed and split next to the adapter. I took extra care with the second however after only 9 months the cable melted next to the adapter while the battery was charging and I was running an intensive 3D application. Fortunately it was replaced under warranty.

    The adapter gets very hot while charging and running when the laptop is in use and the cable appears to be too thin for the max power consumption.

    Apple need to up the spec. of the cable and improve the design of the adapter.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Weak and Fragile

    • Written by from Lancaster

    This cable is a design failure!

    If you are using a laptop, there is a significant chance that you are a mobile person. That means you need to carry the cable with you for most of the times to charge the device. You may not have all the world's time to pack your cable and here comes the trouble: The end point of the thin part of adapter is so weak and fragile that eventually it frays and becomes useless!

    I am surprised how Apple overlooked when they designed this adapter. I am sorry but you cannot present such non-durable adapters to your customers!

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Charger has broke after 13months

    • Written by from Bourne

    I absolutely love my mac laptop but after only having it for 13 months my charger has broke. Its not even a fuse that has gone in the plug itself, its the box onwards. It heats up a lot which I think is a main issue. Im really disappointed that I am now having to spend out on a new charger especially because I am a student, its very expensive for me.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Terrible Quality DC Cable

    • Written by from Addlestone

    Product gets too hot and the DC cable split in normal use after a short time (less than 2 years) in light use. Clearly a product which is "not fit for purpose" but Apple refuse to accept responsibility. Disgraceful.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    0

    • Written by from London

    After 14 month every time I replace a fuse it blows up. Clearly badly designed and a disgrace when buying a mac book pro which doesn’t really come cheap. Not sure why I have to pay £65 to replace when it was clearly badly engineered. I would rate 0 star if I could.

    7 of 7 people found this useful