• 1.0 out of 5 stars

    Really annoying

    • Written by from Espoo

    Because my harddrive broke on my macbook after 2 years of use, my 2(!) batteries stood unused for 3 weeks. BOTH of them died! Now I just get "Not charging" and "Replace battery" -warnings. Before the HD broke they worked fine for almost 2h without problems. This is the first time I had to throw fully functional batteries away, apparently because of some hardware or software system bug. And the guy from Apple just told me "sorry -they're out of warranty". So another 140€ down the drain... Weak, Apple, Weak.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    2 batteries failed, woeful Apple response

    • Written by from East Kilbride

    I bought 2 MacBooks for my 2 kids (stops any fighting over homework etc).. We went on hols and when we came back, BOTH batteries refused to be recharged. On screen message on both said that the batteries were not recognised.
    Apple store support said as they were past 300 cylces (one was 301) this was to be expected and that was it.. I am deeply suspicious of both batteries failing at EXACTLY the same time.. and not happy and having to spend £198 for replacements..

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Disappointing

    • Written by from Guildford

    Owned my macbook for less than two years...only 270 cycles and it died overnight. Customer support politely told me this what I should expect. To me it does sound like a hardware fault and £100 to replace it is steep.

    32 of 32 people found this useful

  • 1.0 out of 5 stars

    Poor quality, Expensive.

    • Written by from Derby

    Im having to buy a new battery for my macbook after only two years of use. I have owned many different brands of laptops and this is the first time i have ever had to replace a battery. It seems this a common problem, and one which will cost me £100 pound every two years. After paying nearly £900 for a laptop i didn't expect to get stitched up again.

    33 of 33 people found this useful

  • 1.0 out of 5 stars

    Very bad!

    • Written by from Oxford

    I got this laptop 2 years ago, and my battery is really, really terrible. Now it doesn't even work and I have to have it plugged in. Apple is capable of a lot better, pick it up!

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    3rd macbook battery in one and half years

    • Written by from Newcastle Upon Tyne

    i bought my first laptop over a year and half ago, with in this year the laptop ended up being a write off due to the keyboard and mouse just broke down for no reason.

    I then got my replacement and 3 months later the battery was constantly on 0% and anytime the charger was knocked out the laptop just went off, along side this problem the casing began to crack and split. I got my battery replaced on the warranty and low and behold its happened again.

    There was rumours that apple macbooks (white) were faulty and with cracking cashing and poor battery quality and that apple will replace the casing and the battery for free? does anyone or has anyone has this done with these kind of problems....Its my first apple laptop and im not impressed.

    34 of 38 people found this useful

  • 1.0 out of 5 stars

    Battery just collapsed

    • Written by from København N

    Not more than a year old, and the battery indicator shows "x". No way go get it back to life. Not very good quality?

    63 of 69 people found this useful

  • 1.0 out of 5 stars

    more battery problems

    • Written by

    I bought my mac 2 years ago and in that time ive had to send it away to be ficed 4 times. The first two instances a faulty battery (only 6 months after purchasing the mac) and a faulty CD drive were covered by warrenty, the third instance where my hard drive blew and i lost everything saved on my mac was covered by my apple care plan. Last week my battery went again and ive been told that not only is it out of warrenty but batteries are also not covered in the apple care plan. My sister purchased her mac the same day as me and had had similar problems. I am a very unhappy contumer and would not recommend mac products. Macbooks are prices a lot higher than other laptops but do not offer a better preformance in return.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    battery inflated

    • Written by from Birmingham

    it's working perfectly fine but it just somewhat inflated!
    it's effecting the touch pad so much I cannot use my macbook with battery on
    cause I won't be able to click on anything!
    Having to buy a new one to replace something that works fine is insane.
    and the price is crazy high!!

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    and again

    • Written by from Lappeenranta

    Yet another unhappy customer with poorly made and over priced macbook battery :(

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    Disgusted

    • Written by from NEWBURY

    Like other reviewers on this, i am completely unhappy with having to buy a new battery so soon into owning my first Macbook. Whilst i love the products i think Apple's general attitude towards aftercare is awful. We pay an absolute premium to be part of the Apple Club and i'm starting to question if their products are worth the hassle i've had so far since changing over.

    43 of 45 people found this useful

  • 1.0 out of 5 stars

    second battery in 3 yrs

    • Written by from Folkestone

    Had my 13" MacBook for 3 years, and this is my second battery to dry up. This seems pretty poor in comparison to other makes of laptop I've owned. I can only assume these batteries have an issue.
    £97 does seem pretty steep for a battery. The only thing in Apple's favour is that when I took the first dud battery in to my local Apple Store the assistant was very helpful, and gave me a new battery for free. Fingers crossed this time...

    22 of 26 people found this useful

  • 1.0 out of 5 stars

    Far too expensive

    • Written by from Musselburgh

    When you have invested in an apple product and it lacks battery longevity it seems like adding insult to injury to charge almost £100 for a replacement. £50 would be a more reasonable price.

    50 of 53 people found this useful

  • 1.0 out of 5 stars

    To expensive to replace something I did not break!

    • Written by from Ballyshannon

    I had my Mac for under 1 year ( 10 months ) when it broke.
    It has decided to read that it has not got any battery and it is not going to charge.
    I am not happy about having to pay €139.99 for it! - Its ridicules!

    29 of 34 people found this useful

  • 1.0 out of 5 stars

    Not up to standard

    • Written by from Farnham

    My original battery died after 156 cycles and only 16 months old. I always fully discharged it before recharging and expected it to last much longer. It just stopped working one day - saying "Not Charging" in the menu bar - which is a failure and not a worn out battery. Having been advised that batteries were consumable and that it was out of warranty I was advised to buy a new one. For £97 I expect much more from this product. The replacement didn't even fit as well as the original.

    32 of 32 people found this useful

  • 1.0 out of 5 stars

    Battery dyed after 16 months

    • Written by from LAHTI

    Very disapointed to quality. Especially compared to high price!

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Replacement Battery...... again!

    • Written by from EDINBURGH

    This will be my 3rd battery within 18 months? Not happy at £97 replacement. The current battery has only been charged 97 so well within the useage. If my Mac is left for more than a few days (ie a holiday) without being used. The battery just drains and the little x appears?

    Diappointed to say the least!

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Apple need to sort this problem!

    • Written by from York

    My battery has just died after 18 months use and 139 cycles (instead of the expected 300). Not impressed at all, especially seeing as my MacBook is now out of warranty. Even less impressed that it's £97 to replace such a poor piece of kit! What makes it worse is that my old Sony Vaio battery is still going after 5 years, so makes this situation even more hard to accept!

    Sort this out Apple - listen to your customers!

    34 of 36 people found this useful

  • 1.0 out of 5 stars

    The MacBook is a grate product, the battery is not

    • Written by from FRODSHAM

    In 18 months 2 MacBook batteries have stopped working, they went from working fine to the Mac not recognising. As this had not failed due to normal use and was the second time you would think Apple would replace it. However, they would not, so after having no battery for nearly a year I am about to buy a 3rd party one for £30 instead of the near £100 Apple want. I am also willing to bet it will last just as long if not longer.

    49 of 52 people found this useful

  • 1.0 out of 5 stars

    Absolutely appalling.

    • Written by from Nottingham

    I do NOT expect to pay over £1000 for a MacBook whose battery and fan dies less than 18 months after purchase.

    Now I have a MacBook which turns itself off after overheating, which is approximately TWENTY MINUTES after turning it on, plugged in. That's if it is allowed to cool, otherwise it will switch off in under three minutes.

    35 of 44 people found this useful