AppleCare Products

AppleCare Protection Plan

Service and support from the people who know your products best

AppleCare products provide expert telephone technical support and additional hardware service options from Apple, so most issues can be resolved in a single call.

AppleCare product benefits are in addition to any legal rights provided by consumer protection laws.

  • One-stop for expert technical support
  • Additional Apple hardware service options
  • Support for software included

Mac and Apple Display

  • Enjoy direct access to Apple experts for questions on a wide range of Mac topics, including using OS X, iLife, and connecting to printers and AirPort networks.
  • Extend your service and support coverage to three years from the date you purchased your hardware.
  • Get global repair coverage for all included hardware and accessories through additional service options.


  • Enjoy direct access to Apple experts for questions related to iOS and iCloud, wireless network connections and Apple-branded iPad apps
  • Get repair coverage for your iPad and its battery, including coverage for up to two incidents of damage from handling, each subject to a £39 excess fee.

Learn more about AppleCare+ for:

iPod and Apple TV

  • Enjoy direct access to Apple experts for questions on a wide range of topics, including connecting with iTunes and more.
  • Get local Apple repair service for all included hardware and accessories, including batteries, around the world.

Learn more about AppleCare Protection Plan for:

Additional AppleCare Products

  • Get the training, diagnostic tools and technical support you need.
  • Options include up to 24/7 IT department-level technical support, an assigned Technical Account Manager, access to the same diagnostic tools used by Apple’s own technicians and self-paced training so you can learn to become an Apple-certified technician.
  • Choose from a variety of support plans perfect for businesses of any size.