Customer Reviews and Ratings

1.5 out of 5 stars

Based on 192 reviews

  • 2.0 out of 5 stars

    Very Poor Product

    • Written by from London

    11 of 11 people found this useful

    My original cable has finally given up the ghost after 18 months however during this time I have had days when the charger just would not work rendering my MBP 13" useless. It would then start charging again after a day or two! I may just bin and go back to Sony as I'm not prepapred to pay £65 for another unrelaible, poorly constructed product.

  • 1.0 out of 5 stars

    Unreliable

    • Written by from Horspath

    19 of 20 people found this useful

    It will last a few months and simply stop working. Rubbish product.

  • 1.0 out of 5 stars

    L shaped cord epic fail

    • Written by from bronx

    36 of 38 people found this useful

    This is my fourth power cord from apple, you think they would get a clue and fix the issue. Enough with design make a product that works. They charge 80$ for a new one I'm being robbed and I'm am so annoyed. This is absolute foolishness, I buy apple products because there supposed to have great quality I don't see that. My L shaped cord keeps breaking in the same spot and on top of that this last one nearly burned my house down. Apple needs to get it together or I'm switching.

  • 2.0 out of 5 stars

    Its not like you have any other option...

    • Written by from Carlsbad

    17 of 19 people found this useful

    Make sure you handle with oven mitts!!! I have a bubbling, blistering burn on my leg from this charger. On the plus side, it charges my computer really well (thus the reason I gave it an extra star for charging so well... and i like that its magnetic). But seriously, be careful about how hot it gets. Wish I could show you my oozing burn from this bad boy.

    Was this useful? Its not like you have any other option...

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  • 1.0 out of 5 stars

    Terrible Power adapters

    • Written by from Cardiff

    15 of 17 people found this useful

    I really do not have a word for it, however this is the most annoying product. its more annoying because i thought it was more durable. I have had to change my Power adapter 4 times in two years. in addition to changing the base which completely came off, hard drive completely fried and track pad going haywire. I am really disappointed, more disappointed because i had to save some money just to get the almighty mac. not so mighty after all.

  • 1.0 out of 5 stars

    Broke very easily...

    • Written by from london

    10 of 10 people found this useful

    looks nice but a bit flimsy!

  • 1.0 out of 5 stars

    Disappointed

    • Written by from London

    22 of 22 people found this useful

    This product should last, it simply should not fail after two years of service. I feel ripped off. If you go to the mac community you will see that this problem is a common one. Bad job Mac, bad job.

  • 1.0 out of 5 stars

    This is a shame, totally worthless!

    • Written by from Bristol

    16 of 17 people found this useful

    I'm giving one star as none or negative is not available. Great idea but executed poorly. Third one in two years. Cables snap like straws. Last one had more stiff cable. The only difference was that is was more annoying. USE THICKER CABLE APPLE! It doesn't to be a "looker" it needs to be a working horse! OR make a battery top up wireless? Induction....?

    Was this useful? This is a shame, totally worthless!

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  • 1.0 out of 5 stars

    Very Very poor

    • Written by from Croydon

    20 of 21 people found this useful

    My girlfriend and I have, between us, been through a total of 5 cables this year. They work for a ridiculously short time, and then suddenly off goes the LED, and the laptop doesn't charge anymore. Cable rendered useless.

    As Apple has a monopoly on producing Macbook-compatible power cables, the least they could do is ensure that my £65 (cost of a replacement) goes towards a functional product. I never had this problem with my old iBook, so why should I have this problem with the newer Macbook Pro?

    Ridiculous.

  • 1.0 out of 5 stars

    Totally Useless

    • Written by from london

    19 of 19 people found this useful

    This is my 3rd charger in 9 months. Will never be buying any apple product again!

  • 1.0 out of 5 stars

    Absolutely useless

    • Written by from Rotherham

    18 of 18 people found this useful

    I am now writing this review on my dying mac thanks to these terrible chargers. Now out of warranty and 3rd broken charger I guess I have no choice but to buy a new £65 replacement. Absolute scam. I feel let down apple, very let down at the quality of these.

  • 1.0 out of 5 stars

    Shameful

    • Written by from Chigwell

    14 of 15 people found this useful

    3rd macbook charger.
    apple really need to work harder. £65 for a replacement?? It barely ever works.

  • 1.0 out of 5 stars

    I feel I have been conned by Apple

    • Written by from Helston

    19 of 20 people found this useful

    Having converted to being a Mac user and enthusing about the simplicity ever since; I am now on my third power adapter in three months and if this rate continues it will make what was an expensive conversion a ridiculous cost. This adapter clearly has design faults, I thought I had been particularly unlucky until recently, when I read the reviews. As Apple are so clever with everything else Mac; one wonders why when they must be aware of the problem, are they charging so much for faulty goods, this will lose them trade in the long run. Maybe they are only produced in China?!

    Was this useful? I feel I have been conned by Apple

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  • 2.0 out of 5 stars

    Not good product

    • Written by from Dumfries

    23 of 24 people found this useful

    I feel Apple need to look at their chargers. I have 2 MacBooks and both chargers broke within a few months. They are designed to wind round 2 hooks but this makes the wire that comes from the charger wear away and eventually break.

    Apple please redesign your chargers!!

  • 1.0 out of 5 stars

    Really Bad!!!!

    • Written by from Aabenraa

    41 of 44 people found this useful

    I bought my Macbook a year ago and is know about to buy my third charger. This is complete joke and robbery! I can not believe that a other so great product has such a terrible charger that constantly breaks! Im so tired of it and do not understand why apple does not make a new improved charger when they obviously knows and are made aware of that this is not working.... I will never buy another apple product if this is how they treat their customers.

  • 1.0 out of 5 stars

    A case for Dom Littlewood at the BBC I think!!

    • Written by

    30 of 35 people found this useful

    I have only had my Macbook for about 4 months,and the charger has stopped working already,so I have had to borrow one until I can get a new one.I was advised not to purchase a cheap one ,so I came to this site ,for a genuine one,and saw all these negative reviews and could not believe it!!The laptop is great,after using a PC for years,but I feel let down badly by such a basic required part,and as for the price of a replacement-Apple you are taking us for a ride,you can not blame people for buying cheap copies,you should be reducing the price on this site to a comparable price.
    I will wait and see if I get a favourable reply from customer service before I contact Dom Littlewood at the BBC.

    Was this useful? A case for Dom Littlewood at the BBC I think!!

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  • 2.0 out of 5 stars

    Problematic

    • Written by from southampton

    31 of 33 people found this useful

    This'll be my third charger in just under two years. Bought my 2009 Macbook Pro 13'' second hand nearly two years ago and the T shape charger that came with it broke about 6 months after purchase. I had another one in the house from a previous Macbook I had and that lasted little over two months. I bought a brand new L shape charger and it seems to be okay for now, though it needs a wiggle before it'll even work. Not only that, but I seem to get the occasional Kernel panic just minutes after I plug it in. I've tested this charger on both mine and my sister's 2011 macbook pro 13" with the same results. This is poor.

  • 1.0 out of 5 stars

    Worst product ever.

    • Written by from HOUSTON

    31 of 32 people found this useful

    I had "T" MagSafe, they stopped working so I bought "L" MagSafe. Now even these are not working. I have lost my receipt and Apple wont replace it. It is so disappointing. Won't be buying Macbook again.

  • 1.0 out of 5 stars

    Worst thing ever!

    • Written by

    23 of 24 people found this useful

    These things don't even last you 6 months without breaking.. I've gone through 4 chargers within the last 2 years, one wasn't even glued together properly, and just fell out of the charger head. Seriously, you'll end up spending more on new chargers than you did for the computer itself.
    I was a Mac enthusiast until now.. so done with Mac products.

  • 1.0 out of 5 stars

    So disappointed

    • Written by from Bournemouth

    19 of 19 people found this useful

    I am having such problems with this charger. Considering my macbook cost over £1000 I am amazed that the chargers are such poor quality. It rarely decides to charge, overheats and is thoroughly temperamental. Apple - you can see all the reviews for your product... why don't you respond to this feedback, sort the problem and live up to your supposedly first class reputation. I expected better.