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Questions
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When will I get my items?
The 'Delivers' timeframe is an estimate of when your items will be delivered to your delivery address. This includes warehouse processing, or 'Dispatch' timeframe, plus carrier delivery times.
We’ll provide more information about dispatch options and delivery dates during the checkout process. Learn more about Dispatch & Delivery.
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What payment methods can I use?
You can use a variety of payment options, including credit and debit cards or bank transfer for all delivery options.
For orders where all items will dispatch together you can also pay with Apple Financial Services — just call an Apple Specialist at 0800 940 73 for more information.
Learn more about Payment & VAT.
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What VAT rate will I be charged?
For the vast majority of products, your Apple Store purchases will be taxed using the applicable VAT tax rate for your country. The exception to this is Electronic Downloads. Learn more about Payment & VAT.
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Does Apple offer an education discount?
Apple offers special pricing for students, teachers, administrators and staff members. If you think you qualify, visit the Apple Store for Education to place your order.
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How do I shop for Family and Friends across Europe?
Visit the Apple Online Store of the destination country, then place your order with a credit card. If you don’t speak the language, please call an Apple Store specialist at 0800 940 73.