Payment & Pricing

Payment

Payment Methods

The Apple Online Store accepts a variety of payment methods. Click on a payment method below to find out more.

• Credit Cards
• Certified Cheque or Money Order
• Wire Transfer
• Apple Business Lease (AFS Commercial Credit)
• Apple Financial Services Account

Some customers may qualify for other forms of payment. Please call an Apple Store Specialist at 1-800-MY-APPLE for more information.

Credit Cards

Troubleshooting credit card payment errors

• If your card is new or recently reissued, make sure it has been activated.
• Double check the card type (for example, American Express), the account number and expiration date.
• Remove dashes or spaces from the account number.
• If everything seems to be correct, call the card issuer's customer service telephone number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.

Account Verification

To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the telephone number on the back of your credit card to confirm.

Security Codes

The card security code is a unique three or four digit number printed on the front (American Express) or back (MasterCard/Visa) of your card, in addition to the account number.

American Express:

MasterCard and Visa:

When Apple charges your account

Apple receives authorization to charge your account prior to shipping your item(s). However, your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.

Credit cards accepted

Apple is unable to accept credit cards associated with a billing address outside of Canada.

Certified Cheque or Money Order

To pay for your purchase using a Certified Cheque or Money Order:

1. Place your order with an Apple Store Specialist by phone at 1-800-MY-APPLE.
2. Obtain the final dollar total of your order, including tax and any applicable shipping charges from the Apple Store Specialist.
3. Confirm that your certified cheque or money order is for the full amount of the order. It is not possible to combine a cash payment with another form of payment for one order.
4. Make the certified cheque or money order payable to Apple Canada Inc., and include your Web Order Number or a copy of your order.
5. Mail your payment to:
   
   Apple Inc.
   12545 Riata Vista Circle
   Mail Stop: 198-2H50
   Austin, TX 78727-6524
   
   Note: Apple must receive your payment within 10 calendar days after your order is placed or your order will be cancelled. Please allow one business day for order processing after Apple receives your payment.

Wire Transfer

To pay for your purchase using a Wire Transfer:

1. Place your order with an Apple Store Specialist by phone at 1-800-MY-APPLE.
2. Obtain the final dollar total of your order including tax and any applicable shipping charges from the Apple Store Specialist.
3. Have your bank electronically transfer the total dollar amount of your order using the routing information below.
4. Reference your Web Order Number with your payment.
5. Allow 1 business day for the processing of your wire transfer.

Routing information Canada

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Tax

Tax rate

In accordance with local law, your Apple Online Store purchases will be taxed using the applicable tax rate(s) for your shipping address. If the tax rate changes before your purchase is shipped, the rate in effect at the time your order ships will apply.

Based on your shipping address, you may see a combination of these types of taxes on your order:

• PST/QST - Provincial Sales Tax and Quebec Sales Tax
• GST - Goods and Services Tax
• HST - Harmonized Sales Tax (GST + PST)

Tax-exempt orders

To place an order on behalf of a tax-exempt organization or individual, please call an Apple Store Specialist at 1-800-MY-APPLE. You will need to provide proof of tax-exempt status for the address where the product is being shipped. The organization or individual name on the order must exactly match the tax-exempt certificate.

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Education Pricing

Apple offers special pricing to students, teachers, administrators, and staff members. We also offer special pricing for home-schooling programs, pre-kindergarten, and purchases made on behalf of students.

If you live in Canada, visit the Canada Apple Store for Education to place your order for reduced prices on the full range of Mac computers, plus select third-party products. Please note that only orders placed on your country’s Apple Online Store for Education site are eligible for the special education pricing.

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Promotions, Rebates,
and Coupons

Visit the Product Promotions homepage for a list of limited-time offers. You can also view the Product Promotions FAQ to learn more about how to qualify for an Apple rebate, how to obtain a rebate check, where to mail required documents, and any Terms and Conditions for each promotion.

Promotional pricing is usually applied either at the time of your online purchase, or as a rebate after you receive your product. Rebates may also be available as a special offer from leading Macintosh software and accessory manufacturers, as well as from Apple directly.

Eligibility

To determine eligibility and how to qualify:

1. Visit the Product Promotions homepage.
2. Click the "Learn More" button for the promotion that interests you.
3. Click the "Terms and Conditions Apply" link.

Submit a rebate

1. Visit Apple's submission form homepage and click the "Learn More" button under the promotion you're interested in.


2. Click the Mail-In Rebate link on the right side of the page, and the form will begin downloading.


3. Mail the following items to the address on the form by the due date indicated:


• Printed and completed Apple Rebate Form


• Original UPC labels for all qualifying products


• All Shipment Notifications or Item Invoices from the eligible order - visit the Viewing & Changing Orders section of online Help to find out how to print an invoice of your order.

Check the status of a rebate

Once you have submitted the requested proof of purchase documents for your rebate, you can check your rebate status online. You’ll need the following pieces of information, which must be entered exactly as it appears on your submission form:

1. Offer Number
2. Phone Number
3. Postal Code
4. Approximate date your submission was mailed

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