• 1.0 out of 5 stars

    Problems with timed access control

    • Written by from abbotsford

    I bought two of these 802.11ac/2013 units. I use the Timed Access Control (TAC) to limit access according to MAC addresses. I swapped my old extremes for these new ones and TAC does not work reliably. There is a glitch where if you have a long list of MAC addresses, say more than 10, then the unit has a random address recognition failure. If the problem MAC addresses are moved further up the list there is less of a problem, if they are toward the end of the list there is more of a chance of a problem. This results in computers which should have authority to use the wireless being denied access. I have spent about 6 hours on this problem, Apple senior tech support can't get to the bottom of it. I have put my old Airports back in. I am aware that other people are having similar problems. I am a long time Apple fan but these units are poor. I can replicate the problem with Mac Book Pros, Mac Book Pro Retinas, and iPads. Don't waste your money.

    54 of 69 people found this useful

  • 1.0 out of 5 stars

    Worse than 2 generations ago!

    • Written by from Sparks

    I replaced my Airport Extreme from 2 generations ago because I got the new Macbook Pro with AC and it was a big mistake. When it works, it's extremely fast. Unfortunately, it works for maybe 2 hours than disconnects. I've tried absolutely everything I could think of, including calling applecare numerous times, to no avail. It simply does not work. I have 5 webcams, numerous game consoles (PS3, PS4, Xbox 360, Xbox One) 2 laptops, 2 iPhones, 2 iPads, and even more connected to the internet. However, with this new router I have to routinely reset every single connection every 2 hours and power on and off the router to get the internet. The sad part is, when I plug in the old router from years ago it works perfectly fine with all those devices and I have no problems (just no AC for the macbook pro).

    53 of 68 people found this useful

  • 1.0 out of 5 stars

    Poor performance

    • Written by from Allentown

    I bought this newer Airport trying to replace my 5th generation Airport. This new device is buggy and has a lot of conflicts. I experience drops in the wireless signals constantly and iPhones and iPads drop connection quire often. Don't buy until they fix the software or firmware.

    56 of 77 people found this useful

  • 1.0 out of 5 stars

    PERFECT, if your name is "grandma"!

    • Written by from Scottsdale

    Apple has yet again decided on our behalf and removed out all the great features the previous generation extreme routers once had. Don't get me wrong, if you want a zero config device (well almost zero, Airport Utility was having "extreme" issues configuring the one I purchased), this is great. However, for those of us who use SNMP or would simply like to manage our own network, forget about it. Thanks Apple.

    58 of 82 people found this useful

  • 1.0 out of 5 stars

    Generation 5 Much Better

    • Written by from Media

    Don't spend the money to upgrade because it's not an upgrade! I have three Gen 5 Extreme's in my house - 1 base and the other two extend the wireless network., ordered 2 new Extremes - 1 for a base and one to extend the network.

    I Set up the new extremes as a new network to test the speed between the two networks and the new extremes provide roughly 1/2 the speed of the older gen 5 based network. The gen 5 based network performs at the limits of the service into my home provided by Verizon FiOS. The new generation extremes produce 1/2 the speed.

    Hopefully, there will be a firmware upgrade or something to fix the issue. BTW, I'm accessing the networks with a new macbook air with a/c internal wifi so I would think the new routers would be much faster.

    45 of 56 people found this useful

  • 5.0 out of 5 stars

    Big improvement over last gen

    • Written by from SAN DIEGO

    I've owned the last several Airport Extremes and each was better than the previous. I've also owned many routers from competitors as well (D-Link, Linksys, and so on), but the Extremes have all been more reliable and almost never need rebooting.

    This most recent gen has really improved coverage and speed in my old home, which I suspect is from the new design and placement of antennae.

    The only downside is it's not really wall mountable...I bought a $15 'invisible' book shelf from the Container Store which is the perfect size to hold the AirPort Extreme (I ran my Ethernet line through a wall so the AirPort Extreme is located in a common hallway).

    Speeds are now FASTER, more CONSISTENT, and the RANGE is much better.

    Nice job Apple engineers.

    PS. I've not tried it with an 80211.ac device yet like the new MacBook Air so I cannot testify to that new element.

    34 of 36 people found this useful

  • 3.0 out of 5 stars

    great wireless range, but falls short in other ways - rats!

    • Written by from Toronto

    I really wanted to love this router. Its wireless range is the best I've experienced, but its features fall short in a couple of other respects (confirmed with Apple Support):

    - no support for dynamic DNS
    - no support for external drives formatted as NTFS - so an external drive that a Mac can read/write when connected directly via USB won't be recognized at all when connected to the Airport Extreme's USB port. Even a cheapie Western Digital N750 router will recognize external drives whether formatted for Mac OS or Windows. And the N750 has 2 USB ports vs just the one on the Airport Extreme.

    45 of 59 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from San Jose

    I used to have an old Linksys WiFi router. I thought this would be an upgrade. It isn't. Constant dropped connections. It's slow when I can connect. 5GHz pretty much never works. No improvement in range.

    It's past the 14 day return date now so I'm stuck with it. But it's going in the closet and I'm going back to my old Linksys for now. Steer clear of this. It's definitely not ready for prime time yet.

    Apple, I'm so disappointed with this product!

    50 of 71 people found this useful

  • 4.0 out of 5 stars

    Faster and wider!

    • Written by from Ridgewood

    New AirPort Extreme(AE) is really great so far. Especially download speed of wired and also wireless internet has been improved. Same faster speed in both wired and wireless. So I disconnected my ethernet cable from my laptop and I made it free.

    I used Netgear WNDR3300 (5-6years) before. It has a short range of WiFi and I always doubted it's not working fully in enough speed with my internet provider's modem. AirPort Extreme solved these issues at once. Full strength bar even there are many walls and it's faster. It seems it works in full performance with other Apple products.

    Also I used another AirPort Express to extend range of my WiFi but it doesn't need anymore. New AE covers whole area even outside with better speed.

    --- USB 2 ---

    One thing I don't like is it has USB 2.0. I guess most routers recently released has USB 3.0. I didn't test yet for this but I think it might be slow if I try to use it as NAS with external HDD for video editing or something needs heavy traffic between computer and AE even it's wired. I don't know why Apple chose USB 2 for this such a futuristic product. I want to believe there is big reason.

    I have no serious benchmark data for this so I don't know how bad is, but I will give 4 of 5 overall just because of USB 2.0. Other than it's SUPER.

    --- No NTFS ---

    Also as you can imagine, it doesn't support Windows' NTFS formatted HDDs. It made me to make a decision how I need to use this as NAS and which HDD I need to format in Mac format since I have so many big NTFS HDDs and I'm still using NTFS HDD as a media hub.

    I'm happy with this and I don't regret with this purchase but if you are planning to use this router as NAS, you need to think more seriously. As I know, most of users really felt in love with it because of internet speed, easy hookup and wide range but not about USB 2 and no NTFS.

    -----

    One more thing,

    I never used to put my router on my desk or somewhere visitors can see easily because usually it was ugly. But it's not same story for AE. My new AE is on my desk now. Very good contrast with other black products. :)

    31 of 33 people found this useful

  • 1.0 out of 5 stars

    less range and performance than old airport extreme

    • Written by from Bellaire

    I have a large property with two close by buildings -tried to extend the network with old airport extreme and with an airport express. Signal is not stronger and is not faster. Spend too much time rebooting. Going back to the original airport extreme and throwing this new $200 unit into the graveyard with all my windows products. This is the first apple product to go into my window graveyard.

    37 of 48 people found this useful

  • 4.0 out of 5 stars

    Awesome—except for one thing

    • Written by from Seattle

    LOADS faster than the last AirPort Extreme—my faster Internet connection seemed to make no difference until today, when I installed the new AirPort extreme. My digital media player shows a particularly huge improvement—up to almost 34 Mbps where 14 or 15 Mbps was as good as it got.

    I'm glad I didn't get the Time Machine flavor, though—because the packaging is not well thought out. My AirPort Express ended up falling out of the box, hitting my coffee table—*breaking* a serving tray in the process—and crashing to the floor. A hard drive contained within would have been toast.

    32 of 38 people found this useful

  • 1.0 out of 5 stars

    Do NOT upgrade!

    • Written by from Stamford

    Had a 3 year old apple router that worked flawlessly for years. Decided that AC must be better than N so upgraded and have had nothing but nightmares since. The internal network has been inconsistent, slow, and sometimes non-existent (am talking about internal wireless network, not external internet as that could be the ISP's fault). Apple help has very superficial help and has not been able to solve the issue after 4 extensive calls, 1 replacement of hardware, and plenty of online troubleshooting. There is NO reason to move from the old and proven router to this poorly made and untested hardware. VERY disappointed in Apple for making such a poor product.

    39 of 53 people found this useful

  • 1.0 out of 5 stars

    Pretty but not very useful

    • Written by from Monroe

    Pros: Great range and compatible with AC devices.

    Cons: No way to tell the ip addresses of hard wired devices. No way that I can find to use a dynamic DNS service. In a high end 200 dollar router this is unacceptable. I think mine will be going back to apple.

    43 of 62 people found this useful

  • 1.0 out of 5 stars

    frustrated on iPhone 4S

    • Written by from Mill Valley

    The new Extreme works pretty normal with all my Apple devices (MACs, iPads, iPods) but cannot deliver a good wifi speed on the iPhone 4S (mine and my wife's). When we measure the speed of all the other devices we can have a 10Mb/s and when we do the same process on the iPhone 4S we can have about 0.1 or 0.2 Mb/s
    Conclusion: I'm back to my old Airport Extreme that works perfect with all Apple Devices.

    35 of 47 people found this useful

  • 1.0 out of 5 stars

    Overpriced access point. Great access point poor router...

    • Written by from Binghamton

    How can you say this is a router when it doesn't support QoS? With VOIP being more common these days and it requiring QoS especially when gaming is on the same network, how can you have both without QoS? You can't! This is a huge mistake on Apple's part and I want to be a convert but can't for this reason. However what saved this product from being returned is this... If you buy a real router with QoS and put it between your modem and the AirPort Extreme and make the AirPort Extreme Bridge Only (Access point) you get great coverage. That is all this product is good for (i.e. as an access point) if you are using the latest technologies on your network, that is, gaming and VOIP which are most people. Hello Apple wake up! You got billions in the bank spend it on getting your products up-to-date.

    36 of 51 people found this useful

  • 1.0 out of 5 stars

    Not comparable with lynksys

    • Written by from Umatilla

    I purchased airport extreme to replace my old lynksys router and now find I cant get the wifi I had with my Lynksys which I could go anywhere in and around my house with no problems, now I am stuck in my living room, bedroom or back porch. Not near the distance coverage of my old lynksys for twice the money.

    34 of 47 people found this useful

  • 1.0 out of 5 stars

    Tried 2 of them -neither worked (couldn't connect -wired DL speed too slow

    • Written by from Great Falls

    I have owned at least 8 Apple Airport products and this was the first not to be perfect out of the box

    I installed one yesterday and my "wired download speed" dropped from 80 MB/sec to 7 MB/sec AND none of my iOS devices could connect to the network at all. My MBP could connect to the wireless network, but would drop the signal in less than a minute.

    I returned it today and tried a second one --- same story... Maybe I have a network interference issues..

    I decided to stick with my Airport Extreme 5th Generation which works fine

    61 of 101 people found this useful

  • 1.0 out of 5 stars

    Will Not Accept Old Configuration

    • Written by from Snoqualmie

    I run a small hosting business from my home and have been using a very old but still functional Airport Extreme for many years. Recently, "old faithful" would no longer power on. I thought the fix would be simple-- purchase a new Airport Extreme, make all the physical connections, restore my saved configuration and restart all of my devices. Not so fast...

    Unfortunately, the new Airport Extreme finds my saved configuration invalid and will not allow it to be saved on the new router. It makes some very invalid assumptions about IP ranges that are being set and constantly complained about the router address being incompatible with the WAN address. After spending many hours trying to tweak my configuration to get this to work, I called Apple support. Although very friendly and helpful, we reached the conclusion that for my current configuration, the new Airport Extreme could not be used. The new version of the Airport Setup Utility is crippled. Old versions of the setup utility warn that your settings will likely not work since the hardware and software are not compatible. You can no longer manually configure this router using the latest setup utility. It should still have a "trust me, I know what I'm doing" configuration mode.

    I have since purchased a competing router and manually loaded THE configuration that the Airport Extreme said is invalid. Installed, configured and tested within 60 minutes. It works like a champ.

    I can't recommend the new Airport Extreme to anyone.

    36 of 53 people found this useful

  • 5.0 out of 5 stars

    Simply fantastic!

    • Written by from Flower Mound

    I have owned MANY WiFi routers over the years and this Airport Extreme is by far the best. Super easy to configure yet has the key configuration options you need such as port forwarding and WPS printer setup. It was really easy to extend my network from an Airport Time Capsule with the Airport Utility, just a few clicks and I have excellent coverage in all parts of a large one story home. Pay no attention to those one-star reviewers who obviously have other issues with their networks.

    24 of 30 people found this useful

  • 5.0 out of 5 stars

    Works Great!

    • Written by from Hollywood

    I love it - setup is easy, of course, and I plugged in a USB drive to use as a network disk and it works super. File transfers over WiFi are also much faster with this unit!

    22 of 26 people found this useful