• 1.0 out of 5 stars

    Dead after one week

    • Written by from Atlanta

    I'm really unhappy with this purchase. My monitor died this morning after only one week. It's now at the Apple Store being repaired. Not really the way you want a $1000 monitor purchase to go. Very unsatisfied customer.

    89 of 126 people found this useful

  • 1.0 out of 5 stars

    Don't buy it if using with a Macbook Pro

    • Written by from Toronto

    I bought this monitor a week ago, worked great for 2 days. After your laptop goes to sleep, the monitor doesn't wake up. You have to shut down, restart, reset and sometimes start on safe mode to go back to normal.

    I looked online, TONES OF PEOPLE ARE HAVING THE SAME PROBLEM.

    Apple is not doing anything to fix it.

    Save you money and time.

    404 of 464 people found this useful

  • 1.0 out of 5 stars

    Nothing but problems

    • Written by from Santa Clara

    Quite angry at the moment. The display itself looks amazing when it actually works. So far the slue of problems I have encountered in just a few months of having this monitor (connected to a MBP): Ethernet port doesn't work (shows up as Bluetooth PAN), external MAC keyboard doesn't work, external MAC mouse works except for the buttons, connecting/disconnecting the Thunderbolt cable will cause both displays to show solid light blue, sometimes the laptop keyboard and trackpad will not function at all, boot time is at least twice as long with the Thunderbolt cable connected.

    73 of 85 people found this useful

  • 1.0 out of 5 stars

    Great display, poor ethernet integration

    • Written by from Florham Park

    As a display, this monitor is magnificent. Great colors, clarity, viewing angles, etc.

    Where it fails miserably is in the ethernet integration. This display is supposed to act like a docking station where you can plug your usb and ethernet into the display, then your laptop uses the ethernet and usb interfaces in the display when the thunderbolt cable is plugged into the laptop.

    Unfortunately once you disconnect from the display, when you return and plug the thunderbolt cable back in, you may find that the ethernet port is no longer available. The only way to restore functionality is to reboot your laptop.

    You can read a very long thread discussing this problem on the apple forums. You will see this isn't just an isolated problem. Unfortunately this site doesn't allow me to publish the URL, so just google for: thunderbolt ethernet not available

    I keep hoping every OS X Lion update will fix this but after at least 6 months, the problem still persists.

    276 of 322 people found this useful

  • 1.0 out of 5 stars

    Doesn't work well with my Macbook air

    • Written by from 香港

    It doesn't work well with my macbook air. Detail can search the key word "Thunderbolt display" from the Apple Offical Forum.

    65 of 101 people found this useful

  • 1.0 out of 5 stars

    Nightmare

    • Written by from Lakeland

    I purchased 2 of these displays on the date of release for my work and its been nothing but a nightmare since that day. between the light bleed on the bottom left of the screen. the amount of heat these things put out. the severe issue with image persistence, and the fogging under the glass. for a $1000 a pop you would not expect to have these issues. to top everything off the apple stores in my area are an hour away and have done absolutely nothing to repair them besides replace the glass and feed me lip service about this being normal. here i am 9 months later with 7 trips to apple stores and separate apple techs, now running out of warranty and i'm screwed.

    249 of 284 people found this useful

  • 1.0 out of 5 stars

    Does not work as advertised

    • Written by from Montreal

    This monitor has absolutely stunning visuals. As a monitor, its unreal.

    However, the thunderbolt 'docking' element of it is just plain broken. If you connect the monitor while the computer is asleep, Audio NEVER works and Ethernet is hit and miss.

    Its clearly a firmware issue. So if you want a stunning monitor... save money and get the DELL one. If Apple fixes this issue, then this monitor is like the missing link you've been waiting for. It functions as a docking station as well as a stunning display.

    92 of 99 people found this useful

  • 1.0 out of 5 stars

    Unusable due to reflections and glare

    • Written by from Ankeny

    This display wasn't compatible with my windows, and I'm not referring to a Microsoft product. The windows were across the room to left of the display not directly behind it. There was a large roll-top desk between the windows and this display to provide some shade. Until I closed the blinds, every solid color on the screen showed bright reflections. The solid blacks of my terminal window backgrounds reflected like a mirror.

    I could only reduce the glare enough by closing the blinds and turning the brightness up to two bars below maximum. That was too bright to be comfortable for regular use, and besides I should be able to see outside and see what's on the screen at the same time.

    Apple needs to invest some its profits into display R & D. The matte displays sold a few years ago look far better than this display. If people require the vivid colors, Apple must find a way to offer the color without this much glare.

    63 of 79 people found this useful

  • 1.0 out of 5 stars

    dont buy it

    • Written by from Atlanta

    total waste of my time. as other have said...apple is a use-ta-be.

    1. it does match the height of an imac
    2. it does not height adjust
    3. no power button total joke ------- and reason to return
    4. looks like cheap plastic

    81 of 242 people found this useful

  • 1.0 out of 5 stars

    Expensive display that has serious issues

    • Written by from Somerville

    This display has serious issues such as the display ethernet connection working intermittently after connecting Mac Book Air (mid-2011). Hundreds reported that problem on the forums. The only solution so far is to reboot the computer after plugging it back to the display. This is extremely annoying.

    Apple tried to fix my display twice and eventually replaced it but the issue reappeared within 48h.

    You should think twice before buying this display if you own a MacBook Air (mid 2011).

    99 of 115 people found this useful

  • 1.0 out of 5 stars

    WORST PURCHASE EVER

    • Written by from Lawrence

    USB ports on the back of the Thunderbolt display usually do not work. I have a brand new 2012 macbook pro that I am trying to use with it but I can't get the connected devices that I leave on my desk at work to operate when I connect the display to my macbook pro. I have an apple usb keyboard and a usb flash drive and neither will work routinely. Apple support doesn't have a solution. Actually, the automated system doesn't even understand the item "thunderbolt display." It just says "I don't understand."

    I recommend a simple google search on "thunderbolt display usb issues" before you throw away $1000.00

    Apple can't fix this issue and they will not give me a refund.

    I've wasted my money and my time trying to use this display the way it should work.

    My workaround as is: every morning I have to come into my office, attach the thunderbolt cable to my macbook, open my macbook to wake it up, shut it down, restart holding down the command+option+p+r to reset the pram, then wait for it to start up fully, close the lid, and then and only then can I use the keyboard or any usb peripherals.

    NOT COOL.

    233 of 268 people found this useful

  • 1.0 out of 5 stars

    Ready to give up!

    • Written by from MONROE TOWNSHIP

    After using my Thunderbolt Display for 5 months with my 2.0 i7 MBP, I can safely say that the monitor itself is awesome but plagued with some very strange problems that does not go away even with the latest firmware updates.

    9 out of 10 times, thunderbolt display does not wake up after sleeping for more than a few hours. The thunderbolt cable on the MBP needs to be unplugged then plugged back in to make it work.

    2 out of 10 times, ethernet does not work after wake or after the cable has been unplugged then plugged in to wake it up. The power cable needs to be unplugged from the socket and put back in to get it working.

    I'm still hoping that this issue gets resolved via a firmware update, but in the meantime, I will probably be going back to my U2711.

    105 of 115 people found this useful

  • 1.0 out of 5 stars

    Impressive design...but fatally flawed

    • Written by from San Antonio

    As expected, this cinema display boasts an impressive design, with sharp, crisp colors. However, the intense glare/reflection from the glossy display makes it ideal for occasional use only. The glossy display requires a great deal of concentration, which is not sustainable for long hours of work. If this describes your working needs, look elsewhere, as the glare/reflection is problematic. While specially situating the display to avoid these issues is possible, it seems counter intuitive to do so. The display, out of the box, should be user friendly....especially visually. I am not sure why a glossy display is the only option, when there is clearly a substantial population of Apple computer owners that have a strong preference for a matte display. Why can't Apple offer the glossy display as standard, with the matte option at an additional cost? This is what Apple does with regard to its MacBook Pro offerings. So why not do it for the Cinema Display? And the IMac?

    87 of 97 people found this useful

  • 1.0 out of 5 stars

    Missed Opportunity

    • Written by from London

    This is a quality monitor for sure but I cannot get along with the glossy screen. I video edit using Avid Media Composer and have switched back to a cheaper non-glossy screen just to avoid the annoying reflections and eyestrain. Having a glossy screen on my late 2011 Macbook Pro is one thing but when I need to edit for long hours with a larger screen I find the gloss on the TB Display offensive considering what these monitors cost. Apple need to be aware that the sort of people who are most likely to purchase these expensive monitors wont be casual computer users logging in to FaceTwitter or whatever. Even avid HD movie watchers have plenty of antiglare LCD/Plasma TV choices that they can hook up to a Mac for similar cost.

    70 of 80 people found this useful

  • 1.0 out of 5 stars

    Nice Display - Terribly Thought out Integration

    • Written by from Coppell

    All the specifications and aesthetics are there in the Thunderbolt display. Unfortunately, there seems to be a pretty good disconnect when it comes to reliability when using the display as a primary dock point for your MacBook Pro or MacBook Air.

    In the first few days of use this was a sweet set up being able to unplug the MPB and come back and plug in to see network connections automatically restore. Now however whether it is unplugged or left attached the network connection disappears forcing a re-boot. No matter the settings, sleep/no-sleep, the connection drifts away within a few hours without warning. Best bet is to read up before purchasing this current generation of Thunderbolt display.

    65 of 70 people found this useful

  • 1.0 out of 5 stars

    Not a docking station

    • Written by from St. Paul

    Don't waste your money. The thunderbolt cable give you nice access to USB. But you have to reboot every time you want to use the Ethernet and Firewire built into the display. Save the hassle.

    94 of 102 people found this useful

  • 1.0 out of 5 stars

    Non-functional as docking solution

    • Written by from Champaign

    The quality of this monitor is amazing. It gets high remarks here.

    But, it's useless as a docking monitor. I have a TB Macbook Air, and I wanted to take advantage of the docking features of the monitor. As other folks have mentioned in the review and numerous other apple discussion threads, this monitor fails as a docking monitor.

    1) When in clamshell mode, it's impossible to wake up the computer from sleep mode without restarting the computer. Given how many times a day I go from meetings to my desk, restating my computer every time is impractical.

    2) Even when you get the monitor to work with the laptop, devices connected to the USB port & ethernet port will not working without a reboot.

    I'm fed up with this monitor. Clearly, the docking solution via thunderbolt is flawed in this monitor. Save yourself some frustration and get the LED Cinema display instead. The Thunderbolt display is the worst device I've ever bought from Apple. Doesn't work as advertised. It is clearly not ready for prime time.

    100 of 118 people found this useful

  • 1.0 out of 5 stars

    Guaranteed frustrations on a daily basis.

    • Written by from Denver

    The Thunderbolt display will not play nicely with my MacBook Air (2011 model). Go read online forums, and you'll see that it consistently malfunctions with most Apple laptops: Clamshell mode doesn't work, the display doesn't wake up, half your windows are off-screen, etc.

    Apple is fully aware of the issue, keeps promising fixes, but the fixes never work. It's been months, and I still can't use the display normally. Applecare just makes me reset my laptop, but that only fixes the problem once.

    Unless you want to have to restart your computer every time it goes to sleep, or every time you plug it in, don't buy this display.

    166 of 187 people found this useful

  • 1.0 out of 5 stars

    Is Apple Joking?

    • Written by from Houston

    I had nothing but problems with this display for two days. I ended up returning it. The screen flickered in and out, and it wouldn't switch properly when resuming from sleep mode. The USB and network ports also wouldn't work. I have a brand new MacBook Pro 17" and it has worked fine with other monitors. For $1,000, you'd think apple would test this before they released it. What a joke.

    75 of 102 people found this useful

  • 1.0 out of 5 stars

    Dropped the ball big time.

    • Written by from Novato

    Q. I would like to connect my 27inch non thunderbolt iMac to an external 27inch display?
    A. You have to buy the non thunderbolt 27inch monitor.

    Q. I'd also quite often like to plug my Thunderbolt Air into the 27inch display?
    A. You have to buy the thunderbolt 27 inch monitor.

    Q. I have two expensive computers that are not older than two years and I have to buy an individual 27inch display for each one?
    A. Yes.

    153 of 206 people found this useful