• 1.0 out of 5 stars

    Rare case of bad design from Apple

    • Written by from Southborough

    For a company that prides itself on design, Apple's insistence on packaging these fragile cables with their $2000+ computers is a serious misstep that contradicts everything else they do. For the last few generations of Macbook Pros, every AC adapter I've had (and this goes back to the pre-Magsafe 2 design) falls apart in 12-24 months. I just ordered my third Magsafe 2 for my late 2012 Macbook Pro. Some might say I'm abusing them, but that's not the case -- I wrap them as directed using the wings, I do my best to avoid stressing the joints, and I otherwise treat them with kid gloves. However, I do move around, and so the cables go in a laptop bag every day, and that appears to be too much for them. It shouldn't be -- that mobility is why I have a laptop, and the cables should be built with that in mind - form follows function. At the very least, the flimsy part of the cable should be modular enough that you can replace it for less than $80. This has gone on for a decade, Apple -- it's time to fix it.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Junk!

    • Written by from Sunnyvale

    This power adapter is JUNK! After less than 2 years, the cord has frayed at the adapter. I had another cord that did the same thing in about the same period of time. And $80 is extortion!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not limited to Asian / Indian climate

    • Written by from Mumbai

    While I have been using the MBP for last 4 years. The chord started to fall apart near the adapter after two years. I tried to salvage it by taping it with cloth adhesive tape. I first thought it was due to the climatic conditions in India (after I moved from US), but now as I read through the reviews send by others it seems a defective material being used. Also 80$ for a Power chord or as in india its costs nearly 110$ (USD) (with additional tax) its a rip off. Apple should take the feedback seriously and solve the issue for future face value of the company. Similar issue of falling apart is seen with the headphones & charging cables.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Unacceptable...

    • Written by from Milwaukee

    I've had my macbbook for about 4 years now, and by some miracle my first power cord lasted the first 3. Within the last 5 months, however, I have gone through 3 macbook power cords. They fray FAR too easily, sometimes under the sheath where I can't even see it. This is on you. Not having a charger is an EXTREME inconvenience, especially as a graphic designer where my freelance jobs depend on the use of my laptop. I should not have to drop $80 and be without a computer for days while I wait for a new charger every 2 months because one of the most "innovative" companies in the world doesnt bother to sort out a simple issue. And I know I'm not alone! Unfortunately I will be needing a new computer soon, and I am really second guessing getting another Macbook if it means I will be dealing with this issue for years to come. What a shame.

  • 1.0 out of 5 stars

    Horrible................ wish I could give it no stars.

    • Written by from miami

    This is probably the fifth adapter I have bought since I started having mac book prosin 2006. This is my second mac book pro .......beautiful machine but the power cable frayed at the area where the skinny cord meets the adapter. This happen even though I knew about the issue and took extra precaution to prevent it, but it did not work. Cable succumbs to heat in that particular spot and breaks eventually.......better construction please these things are costly. Hey Apple your machines are WAY TOO EXPENSIVE for the power cable to break that easy from normal use..................sheesh

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    85w Adapter

    • Written by from Graham

    Dear Apple,

    I was disappointed today when the 85w power cord for my wife's 2010 Mac book pro broke at the connection where the adapter cube and the thin wire meet. Now this is the second time that this has occurred in exactly the same place. The $80 price is a premium compared to your competitors products and I would expect a quality product but it is readily apparent that there is a design flaw with the product. While overal I have been happy with apple products in the past this lapse may lead me to choose a competitors product in the future. Please rectify this issue
    -an unhappy customer

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Computer won't hold a charge after new charging cord was purchased.

    • Written by from Grants Pass

    I bought a MacBook back in 2011 and have loved it!! I never had a problem with the charger and the computer alway held a charge for a week or more. A few months ago my stepdaughters bunny got a hold of the charging cord and chewed right through it. For a while I used my mother in laws charger for her mac and it worked fine. The computer was still able to hold a charge for a week or more.
    I broke down and finally bought an $80 replacement charging cord. Now my computer will only hold the charge for about an hour, maybe an hour and a half.
    Someone told me that it could be a faulty charger and to return it but it has been way passed the return date and I really don't want to spend another 80 dollars to see if that is true.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    1 Macbook Pro - 3 replacement power adapters - 0 responsibility from Apply

    • Written by from ann arbor

    Apple, are you reading the reviews? This cord is overpriced and awful. I should know. I'm on my fourth adapter for my macbook pro. I bought my first mac in 1988. I've never owned any computer but Apple. But this is it. I'm done. Plenty of good options out there. IF another company makes a lousy adapter . . . at least I won't need to spend $89 for each replacement. Not to mention, perhaps their customer service would not try to blame me and tell me it's my fault the adapter fails. Yes, twice Apple staff has tried to tell me that I"m not taking care of it properly. My response is to simply ask you to read the thousands of blogs and reviews online about your adapter.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    The Elephant In The Apple Engineering Room

    • Written by from Bradyville

    The design of the power supplies with the magnetic connection is great... except for the horribly flawed cords that can't even hold up for a year when used with care.

    No other computer maker has to stock and restock replacement power supplies wherever their computers are sold. Apple is the only one. But those power supplies aren't cheap to buy and Apple sells A LOT of them. So yeah, I feel exploited. As good as Apple engineering is, I feel very confident that this is something that they could get right "if" they wanted to.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    0 STARS charger is an INSULT TO THE CUSTOMER

    • Written by from Boston

    Sometimes the connector lights up red or green when it is actually "not charging". If you leave your laptop closed and plugged in, you think it's charging because the light's on, but really it's not and the battery is dying. You come back hours later and find that your laptop is completely powered off and all your apps have crashed with no progress saved.

    This usually happens because the pins don't make solid contact with the laptop.

    Also the cable is the POOREST construction of the hundreds of different random cables I own. It frays and SPLITS OPEN at the drop of a hat.

    If you try to pull off the charger from your laptop along the direction of the cable, the magnets won't release, meaning it's not "safer" than normal cables in that situation.

    The product appears to be designed to fail so that you have to buy more chargers.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible Adapter

    • Written by from Upper Marlboro

    I too am furiously frustrated with this product. It makes absolutely no sense to spend this much on a computer and can't have a decent power adapter. Do better Apple!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    YOU HAVE GOT TO BE KIDDING

    • Written by from Lehigh Acres

    If only the connection at the L-Connector were as solid as the one at the transformer block you'd have 4 to 5 stars.
    I have noticed that this isn't only a problem with this connector but also with the iPhone 5 connector.
    If you insist on using such delicate connectors then you must find a way to prevent the case from separating at the point where the plug framing stops. I know this can be done because I'm a HAM radio operator AND a retired Weapons Technician with 20+ years of making cables work for the US Navy's ships, airplanes, and munitions carriers (rocket launchers, missile launchers, etc).
    There are some good aftermarket components and for the price and length of service, they are far superior. You can buy 2 or 3 for the $79.00 price you charge for inferior workmanship. Their design is the same and power outputs are identical to those of your product.
    Apple is beginning to smell like a Cow; you remember the Cow computers, Gateway. Their accessories, which were made in China, were on a plane with this power supply--great ideas, poor design and implementation.
    Its such a pain in the neck and I love my Pro Book, its the best laptop I've ever owned and I've owned a bunch. But the electric cable, a wonderful idea, is so poorly constructed that it casts a pal over the entire rig.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    super junk

    • Written by from Pasadena

    This cord actually caught fire on my desk. The end had frayed at the adapter and I didn't notice. If I had left my house while it was plugged in it would have probably burned it down...this is a lawsuit waiting to happen. I can't believe they haven't redesigned it after all these bad reviews. The adapter box is waaaaaaay too heavy for the wimpy little cord to handle and even the way you are suppose to wrap the cord around the hooks puts stress exactly at the point where the cord fails. I'm an Aerospace Engineer and this is literally one of the worst designs I've ever seen.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Worked for < 6 months

    • Written by from Lawrenceville

    I bought this charger for my MacBook Air at the end of January. I was on my third charger for the laptop, after going many years without any problems with the second charger. ( First & Second chargers eventually frayed like everyone has mentioned.) Not even 6 months later, the magnetic piece came completely off of the cord after pulling the cord from the computer. The piece was lodged into the charging port and had to be removed with a pliers due to the magnetic force. Obviously, if the cord is still plugged in and you try to reattach the magnetic covering around the prongs, it will spark. This is not only a hazard but a pathetic attempt at providing a product that complies with the Apple brand. I guess this is the end of quality products for Apple &We are now all forced to fork over money to replace their mistakes.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    $2,600 Computer with Poor Power Cord

    • Written by from Ypsilanti

    I've had this computer a little over a year and the power cord already has to be replaced. The entire thing is frayed at the area where it plugs into the computer and the electrical wires from inside the cord are now exposed and beginning to be a problem. Now I have to spend another $85 + shipping to get a replacement cord because this one can't keep up with normal wear and tear.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    0 Stars For A Wasteful Product

    • Written by from Crestview

    You're being forced to buy a total piece of junk plastic with low-grade flimsy gauge wiring. The thin, cheap cable that exits the transformer is possibly the biggest waste of materials in manufacturing today. You'd think that Apple would invest some time into better engineering its existing chargers, but no, they just keep selling garbage at economies of scale. Buy it because you need it, not because it's a good product in any way except its mag-safe connector.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Cheap Quality for high cost.

    • Written by from upland

    Ok, so I'm a poor college student, I work 2 jobs and take classes online. I bought your computer back in 2013 with the help of my parents and every last penny of graduation money. For the last 2 years, I have taken this laptop to classes, work, starbucks, etc. Well, a few months ago, your less than stellar quality, thin charger began to fray at both ends of the wire. So, I taped it up. Today, as I went to plug in my laptop, nothing was charging. Despite all my efforts, taping, care, and going outlet to outlet, your product broke. I have in the past had this experience with all your phone and iPad chargers. Your methods are CHEAP but you are charing us for trash. Why should I have to spend $80 on a charger thats going to fray again? I believe a discount should be in order. At two jobs, I can't even afford to replace this thing, which in turn, is effecting literally everything I need to get done seeing as how we live in an age that so heavily relies on technology. I mean, I can't even afford to replace the screen on my iPhone, which is forcing me to use an old iPhone which is literally, again, causing me more issues than necessary. So, here's the deal, either strengthen the power chord or lower the price. You're jacking something up and its a piece of garbage.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor Construction and Design

    • Written by from Lewisville

    I'm on my third 85 W Magsafe Power Adapter. With the first one, I wrapped the cable around the adapter, thinking that's how the cable separated and frayed in the first place. With the second one, I never wrapped it and kept the cable loose but it still separated and frayed. I now realize it's not user error and the problem is poor construction and design.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Broke in less than two years

    • Written by from Toronto

    Like everyone else experiencing the same problem my magsafe power adapter frayed where the chord meets the charger and stopped working. I still have 1 year left on my applecare and I hope they will realize it is a design issue and not a user issue and replace it. judging from the comments of most users it is not likely and I will probably have to buy one. It is so expensive too.

    I am an apple fan boy but these little things are so annoying.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible Power Cable

    • Written by from Bowie

    I am on my 3rd power cord now, the flimsy cord separated and exposed wires where the cord mets the power block. I can count on one hand how many time I have wrapped the cord around the block in 2 years. Just a terrible design. Why not make the cord replaceable with out replacing the whole power block.

    5 of 5 people found this useful