Customer Reviews and Ratings

I have already replaced one charger for my 2009 macbook pro due to the charger overheating (it becomes burning hot) and have to now buy another due to the plastic breaking around the prongs. For my other macbook pro which is less than 6 months old, the charger is overheating (happy I bought an extended warranty as I can see myself replaces these chargers quite a bit). I am surprised that Apple has not redesigned them and recognized that there is a problem. $80-$100.00 to replace them is ridiculous.

5 of 5 people found this useful

I cannot even believe the poor quality of these chargers. I had one die on me that came with my laptop that I purchased about 5 months ago, and already the new one has completely fallen apart after about a month. Absolute rip off. The design is horrible. Really need to work on a new design for these.

8 of 8 people found this useful

I love my Macbook but the chargers are horrible. Spending $80 for this charger is absurd due to the fact that it breaks easily. Apple should change their charger design.

26 of 27 people found this useful

The Macbook Pro is great but the charger is very poorly designed to stand up to everyday use. If it is going to break on such a regular basis, requiring replacement 1-2 times a year then it should be much more inexpensive. $80 a pop is outrageous and you know it is going to happen at the most inconvenient times, budget-wise.

At the price, you would expect it to last the life of the computer or at least only have to be replaced every few years. The cord should be separate from the charger adapter and plug into it, then you could just replace the cord and not the whole adapter assembly every time. It should work like the iPad's charger, with a USB or other power port in the adapter for the cord.

With all the grief and complaints Apple has had over this issue and the elegance of the design of their other products, you would think they would have fixed this by now.

20 of 20 people found this useful

The end of the charger wires snap easily, making the charger unusable.

18 of 19 people found this useful

This product began to fail (heat up excessively close to the magsafe connector pin) as soon as the warranty on it expired. With an unique design like this, Apple should pay attention to making the cord sturdy near the magsafe connector, where it is bound to fail due to twisting. They should consider (a) immediately fixing the design and (b) replacing it free for the customers who bring it to their attention as it will only help them with their reputation in the long run.

8 of 8 people found this useful

I have come to conclude that though Apple create great designs and excellent features, when it comes to hardware, they are lacking a lot. And that becomes apparent with the Magsafe!

No charger from ANY laptop (or even phone) company has performed as badly as the Magsafe. I am fed up of this thing. The worst thing is... that you can't buy an alternative from the open market. I mean, seriously!

I think Apple expect us to replace the thing every year. Every year, be ready to fork out $80 or whatever it costs and buy a new one... as long as you continue to have a MBP. I guess I will not be upgrading to a new MBP next year... I'd rather stick to something that comes with cheap chargers and replaceable batteries.

Yes, I'm disappointed.

And Apple doesn't seem to mind. The new guy recently said that they had tons of cash lying around so they don't really care about more money. I guess it shows...

15 of 15 people found this useful

I have been a mac user since 1998 with the release of the first iMac. More recently I have noticed a significant decline in the quality of the power adapters for not only the laptops but also the iPhone, iPod and iPad. The materials used for the cords is rigid, non-pliable and inflexible. The previous cords were supple allowing them a flexibility necessary for portable electronics. With the inflexibility of the later model laptop adapters I experienced my first short in a computer power cord. Luckily Apple replaced the defective item. I spend more time than I want to or think that I should adjusting the low quality cord to ensure that the MagSafe connection actually stays connected. Pretty pathetic that the cord is so rigid that it can actually disconnect itself from the computer. I hope Apple sees that straying from quality is not worth the increased profits. And to my disappointment I am actually exploring options for future purchases of computers and phones even though I learned on a Mac and feel most comfortable on a Mac. Thank goodness my employment history has given me experience with PC and BlackBerry platforms. Regarding my 1 star rating, credit should be given when due, the MagSafe is a great feature for protecting a laptop.

13 of 15 people found this useful

I have 3 chargers and I am going to buy a fourth, all have worked and taken their share of abuse. in all a charger that does not fail. Great product

4 of 10 people found this useful