• 1.0 out of 5 stars

    DONT BUY THIS

    • Written by from Miami

    I buyed this 2 months ago, at an apple store in NY, to expand my wifi network , the router of my wifi network is the airport extreme. IT DOES NOT WORK , IT WORKS 20 MINUTES AND THEN STOPS WORKING FOR 10 MINUTES. sometimes doesnt even works. its very unstable. i mean it ! DONT BUY THIS.

    39 of 191 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    • Written by from South Jordan

    Says it can connect with 50 devices without slowing down. My family barely has 10 connected to it and the connections are terrible and speeds are 10x slower than my previous router.

    30 of 58 people found this useful

  • 1.0 out of 5 stars

    Airport Express is not reliable

    • Written by from Los Angeles

    I would not recommend to buy this AirPort Express Base Station!! This is a second that I've purchased two months ego and I hoped it would work since the previous model worked only for 4 month. But, no it didn't. It starts loosing connection at first and then after several 'reset' it won't connect at all. Don't waste money.

    32 of 80 people found this useful

  • 1.0 out of 5 stars

    Does not work with ALL ISPs

    • Written by from Oakville

    Thought I'd be smart and replace my trusty Linksys with an Apple product as almost all my computer stuff is Apple. Was I disappointed. The setup was this was frustrating. I thought it was the cable outlet. So the cable guy came and told me that the only was to this that and the other - all way above my skill level. But he couldnt do it for me as it was not his company policy to do this that or the other.
    So back to the store this goes.

    28 of 114 people found this useful

  • 1.0 out of 5 stars

    very weak wifi signal

    • Written by from Auckland

    I purchased an airport express on the advice of an apple sales person that it would provide a perfectly good wireless signal over a distance of 30m.
    Once I purchased the product and set it up in our home office I found that that was not the case and I could not get a reliable signal in the house (approx 20m away from the home office).
    I was then advised to purchase a second airport express to use as an expander in the house. However, it still takes about 5 times as long to load a website in the house as it does in the office, and the express in the house keeps dropping the connection with the express in the office.
    I have purchased a new imac and two airport expresses only to find that I have to use my 6 year old wireless G router in order to get reliable internet access to the computer in the house.
    When I called applecare support I was advised that the earlier advice given by the apple salesperson was wrong and that an airport express really only gives a strong signal over a distance of about 10m.
    As a result, he suggested I buy a third airport express and set it up in between the two I’ve already bought, however, that is impossible as there is only lawn between them.
    I feel like I’ve been sold a lemon by apple. Very disillusioned with this product. Complete waste of money.

    82 of 141 people found this useful

  • 1.0 out of 5 stars

    Required indefinite restarts

    • Written by from Stafford

    While attempting to set it up it would reset itself to update settings and never come back online requiring a hard reset. Ran around in these circles for an hour before giving up - never actually got it setup.

    This is probably the worst Apple product that I've worked with or attempted to setup.

    27 of 63 people found this useful

  • 1.0 out of 5 stars

    Don't Bother

    • Written by from Tarneit

    Useless piece of rubbish.

    The first one I got didn't work. Got a replacement and it was worse. Sent the third one back and got a refund. It worked for about 3 days... and then nothing.

    I expected more from Apple. Only gave it one star because I couldn't give it zero.

    28 of 74 people found this useful

  • 1.0 out of 5 stars

    Does not work

    • Written by from Reston

    I have tried installing 2 of these in the last few days. Both times it will not extend the network connection. I get an error stating "An unexpected error has occurred, please try again". Afterwards the router does not show in the Airport utility window. It only returns after I reset the router by pushing the button.

    I suspected the salesman knew there was a problem for the device. He assumed I wanted to return for a refund, not exchange. My desire to try a second airport seem to caught him off guard. Maybe should have taken his hint and just asked for a refund. I am trying it now and will likely return it in the morning.

    Now, how do I get my older version back from my cousin??

    24 of 68 people found this useful

  • 1.0 out of 5 stars

    If you had the last one, don't upgrade

    • Written by from langley

    This unit forces you to always have the 2.4 GHz radio on, even if you want to disable it. For me, I don't like it because I have too many 2.4 GHz devices causing interference. It still only has a 10/100 Mbps connection at the back, so your wireless N, whether you use the 5 GHz band or not, will always be choked back to 100 Mbps, which fine for most HD video, but can be a problem in some cases. The only improvement is that the entire unit doesn't need to be plugged into the wall, but that's not worth the upgrade, there are better non apple products out there.

    31 of 50 people found this useful

  • 1.0 out of 5 stars

    Returned the first day

    • Written by from germantown

    I bough this hoping to extend my Wi-Fi, but sadly it failed. It never connected to my router in the first place, I rested it and restored it to factory default 3 times. I tried a lot of times and it never connected. Very disappointing with this product. I looked at the booklet in side and look at my router. The router was perfectly capable but every time my iPhone said "An unexpected error has accored, please try again"

    26 of 59 people found this useful

  • 1.0 out of 5 stars

    Unusable - constantly drops network

    • Written by from Toronto

    Purchased this to extend the network from my Time Capsule and in "extend a network" mode it is constantly dropping the network requiring a reboot to join again then drops again after 5-15 minutes. Works slightly better in "join a network" mode. Had to go back to my previous generation Airport Express which isn't as fast but is perfectly reliable.

    There are many with the same issues yet no firmware update has been issued by Apple, Google "new airport express extend drops network" to see the scope of the issue.

    66 of 98 people found this useful

  • 1.0 out of 5 stars

    Dont buy

    • Written by from Paignton

    This is the worst apple product I have ever bought. I had netgear wifi before which worked fine but my daughter needed wifi, so I gave her my netgear and thought I would upgrade to this.
    Ipad and {phone all find wifi but can not connect.

    Looking to but the netgear wifi which is easy to use and much cheeper

    91 of 194 people found this useful

  • 1.0 out of 5 stars

    Airport Paper weight

    • Written by from murfreesboro

    Just bought a new AirPort Extreme hooked it up and set up the wireless, easy. I tried to connect a printer to it and there is no menu or setup to do so after selecting the base station. Then I tried to expand network and it locked up and I can't reset it. So now I own a $200 paper weight. I would give it no stars but I can't.

    77 of 143 people found this useful

  • 1.0 out of 5 stars

    Dont wasted your money

    • Written by from cheektowaga

    It slow down my actual internet speed connection. does not support airport printing. if you connect any other wireless router you can see the difference in speed. So if you are going to spend this kind of money do it in a better wireless router, just because is apple in this case, it does not really perform.

    66 of 112 people found this useful

  • 1.0 out of 5 stars

    I wish it would work consitently

    • Written by from San Francisco

    We have a complete apple network. Consisting of a new AP Extreme and two airport expresses, and my itunes and OS is up to date.
    Literally every other time I go to connect I get the spinning wheel of death for a second then it doesn't connect.
    If i fully reboot my entire network it works fine for a couple of days.
    I would save my money and not buy this.

    88 of 115 people found this useful

  • 1.0 out of 5 stars

    sad sad sad...

    • Written by from Los Angeles

    ive always loved the airport express line for ease of use, ease of extending the wi-fi network around the house, and ESPECIALLY for Airplay...Airplay has been pretty much the center piece for me buying these things. This new iteration of the Express has major dropout issues.
    Airplay just hiccups and loses connection CONSTANTLY.
    Planning on returning these to the Apple store ASAP unless Apple releases a firmware fix within the next two days that absolutely fixes it.

    170 of 212 people found this useful

  • 1.0 out of 5 stars

    Airplay Not Reliable

    • Written by from Midlothian

    The only way you would spend $99 on this router is if you want to use the airplay feature. Sadly, that feature does not work.

    After anywhere from 30 minutes to a couple of hours streaming to the airport express, iTunes will start skipping and eventually disconnect from the airport. The only way to reset it is to either restart the computer or toggle the airplay feature off, then back on, on the airport express.

    This problem has been well-documented on message boards for several years and it greatly decreases the value of the product. If you plan on using this to play music for longer than 1-2 hours at a time, don't buy it.

    190 of 250 people found this useful

  • 1.0 out of 5 stars

    Extremely unreliable.

    • Written by from Houston

    Continually drops airplay connection--no way to reset other than restarting the router and resetting airplay selection on computer. The problem is well-documented on the various boards with no solution.

    162 of 200 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product I have ever seen!

    • Written by from Banning

    First router I have ever bought, they say it sets right up. Well, after 2 nights of trying EVERYTHING on this planet, reading for a million hours and it just doesn't work! I think I'm going to go out back and use it for target practice! After having a bad iPad experience, and now this, I would have to say I believe Apple is going downhill!

    48 of 255 people found this useful

  • 1.0 out of 5 stars

    Poor wi:fi signal

    • Written by from Tulsa

    I am a big fan of apple products, but this AirPort Express is just bad.
    Easy set up, beautiful and fancy. I bought it for my apartment on campus but it did not surprised me. My University's wi:fi is more powerful than this router, even when I sit with my mac close to this router. $99 was not worth it, I prolly just going to buy the Extreme base station and sell this product on Amazon.

    43 of 65 people found this useful