• 3.0 out of 5 stars

    Great, but...

    • Written by from Plymouth

    I received my Pegasus2 R4 yesterday and installed my own HDs, connected the thunderbolt to my Mac Pro wine cooler and it was immediately recognized and functional. Very quiet and seems well made. The "but" is with the utility software which I had to track down on the Promise website. I can't get it to work. It begins to start up and shows items in the menu bar for about 20 seconds and then disappears.

    I've contacted Promise support and they've asked me to try it on another machine running something older than 10.9.4. Fortunately, my Macbook Pro fit the bill so I gave it a try with exactly the same results. Initial launch and then poof, it disappears. I've checked the permissions and even added myself and admins but it makes no difference. Could be a Mavericks thing, or maybe something I've overlooked. I'll give it a few more days before I get too negative about it. For now, it gets 3 stars. If the utility software issue gets sorted out I'll be happy to change that to five.

    Keeping my fingers crossed that Promise will help me sort it out. If anyone on here has a suggestion, I'd love to hear it.