• 1.0 out of 5 stars

    Terrible Printer

    • Written by from New York

    Runs through ink cartridges quickly and stops printing with virtually no warning when it runs out of even one color. E.g., if it runs out of yellow, it won't even print a black & white page. Besides the expense of ink cartridges, it's just a major inconvenience when you ned to print and it simply stops. And the really fun part is that not many stores carry the refills.

    494 of 553 people found this useful

  • 1.0 out of 5 stars

    I HATE THIS SUCKER

    • Written by from Olympia

    This is a terrible product. Runs out of ink quickly and constantly losses connection with computer. I am very very very very disappointed. What a let down. I tried to get extra support from epson to help fix situations and that was not productive!!!

    427 of 494 people found this useful

  • 5.0 out of 5 stars

    Brilliant printer!

    • Written by from LUTWYCHE

    I love this little printer. For home use printing photos and any other documents it is great. And I can print frm my ipad and iphone direct - awsome!

    255 of 314 people found this useful

  • 3.0 out of 5 stars

    Has potential

    • Written by from Westport

    I was originally impressed with this product because it was so easy to set up and use. Picked up wi-fi immediately. The more you use it ...you learn how much ink it consumes. Although those cartridges are available on Amazon at a very good price.
    Unfortunately, as we now own this printer one year ....it's starting to print and stall intermittently. It has to be rebooted too often and it showing signs of a short life expectancy.

    73 of 74 people found this useful

  • 2.0 out of 5 stars

    Not good for light users

    • Written by from San Francisco

    I loved this printer when I first got it. Small, compact, printed great. But after a few months of very light use, the black ink would print very spotty. Selecting the option on the printer to clean the print nozzle worked the first few times. Eventually no black ink would print at all, even after replacing the black ink.

    Apparently, Epson printers are known for their print heads getting clogged. Especially for someone who doesn't print often. I was told having the printer repaired is as expensive or more expensive than buying a new printer. What a waste. I hate to throw an otherwise flawless printer in the trash, because of this little Epson flaw.

    If you do have this printer and it's working fine still, you may wish to print a few sheets of printer outs at least once a week. I heard that helps keep the print head from clogging.

    67 of 69 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THIS PRINTER. DON'T BUY IT. DON'T.

    • Written by from North Yarmouth

    This printer is awful. I've had it for just a few months and suddenly the black ink just plain doesn't work. I've tried cleaning the nozzle but nothing, just blank strips with a black line every now and then, while all the rest of the colors work fine. It wouldn't be so bad if you could move the print head assembly back and forth to try and unclog the front side of the nozzles by yourself (besides taking the cartridge out and sticking a q-tip in the point which didn't help me), but the thing is stuck in there and you can only "clean" it through troubleshooting. The printer ghost in the machine just wants you to buy more ink, do the "head cleaning" (which is just the printer sucking out tons and tons of ink which all gets smeared into the collecting sponge anyway which they don't allow you to clean by hand the way other printers would), run out of ink that way, and ultimately buy more ink. This is not a printer. It's a scam machine; its sole purpose is to get you to buy more ink and another printer and tear your hair out researching how to unclog nozzles manually, only to find this "newer, more efficient model" doesn't let you do that. Wish I had registered the thing when I bought it so I could get a replacement (and then another replacement, and another, and another), but rather, what I truly need is a time machine, to go back to when I got the printer and not get it. Then my problem would be solved.

    63 of 65 people found this useful

  • 5.0 out of 5 stars

    Epson 410 "Blank Page Printing Machine"

    • Written by from Washington

    This printer is awesome and never fails to deliver blank pages. I highly recommend this printer to anyone who needs to print blank pages. Really truly consistent. When I first got it, I must say that it did do something strange, it printed pages in full color which is so annoying.... Im sure now that it must have been operator error. Never the less, before long it started living up to its reputation by printing beautifully clean unblemished by any ink, blank pages. Now it always delivers perfect blank pages. Wow, really a great blank page printing machine. Think ill get one for my office.

    63 of 76 people found this useful

  • 1.0 out of 5 stars

    Do not buy

    • Written by from Cherry

    Worst printer ever!! used it twice and had to change the black. Then it wouldn't print black and hasn't printed since. Tried many things and now it is saying blue is out. Never used blue! Bought it in Aug. with my two new laptops from the apple store. What a hunk of junk! No more epson.

    44 of 46 people found this useful

  • 1.0 out of 5 stars

    Don't. Buy. This. Printer. Seriously, don't.

    • Written by from Jefferson

    This printer is INTENTIONALLY engineered to stop working the second ONE of the four colors runs out. So yeah, it's 7am, you're late for work, you need to print a two page black and white letter so you can sign it and drop it in the mail, but noooooo.... YOU can't! Why? Why because you are out of magenta. Don't need magenta, right? Too bad. It's out, and you can't print ANYTHING until you replace it. It literally shuts down. (Yes, I selected grayscale on the computer before I sent the job. It doesn't matter. It won't print. It's out of magenta.)

    Now, assume you buy a case of each color so supply isn't an issue, here's two more: 1) It falls off the wifi horse often and has to be turned off and back on before it will print. 2) Alignment is a nightmare. Printing is off-focus and streaked ever other day requiring a twenty minute alignment process.

    These should be recalled. Not deserving of one star.

    43 of 46 people found this useful

  • 1.0 out of 5 stars

    Was good....

    • Written by from Richfield

    this was a great printer and set up was super fast... could print from every device in my house.
    then the ink started running out super fast
    and then shortly after purchasing the black ink head plugged so much for no reason that the printer is now broken

    I am very tech savvy and know how to fix things as well as maintain them... this printer just stopped with no warning and was not fixable after a few months of owning

    41 of 43 people found this useful

  • 1.0 out of 5 stars

    A Piece of Junk

    • Written by from New York

    I have had the same problems as others. Printer failed immediately. Problem with the ink cartridges. Replacement printer was sent by Epson. That printer failed as well after one print job. Same problem -- black ink cartridge. Epsom is now sending me a black ink cartridge to see if a new one will fix the problem. Stay away from this printer. Nothing but headaches and Apple should not promote such a product through its store. Will never purchase an Epson product again.

    38 of 41 people found this useful

  • 1.0 out of 5 stars

    Terrible!!!! Terrible!!!! Terrible!!!!!

    • Written by from Sarasota

    Worst printer I ever owned. Stops printing unless you buy more and more ink. Eats up ink like a paper towel to water. When color ink ran out I printed black and white, now it disallows that also. XL ink to fill all over $100 - what a rip off!!!

    32 of 35 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    • Written by from Jacksonville

    I have had this printer for less than a year and it will no longer print black. I've tried cleaning the cartridge head, replacing the cartridge, and still nothing. From reading other reviews it looks like I'm not the only customer having this problem. I'm surprised that Apple would offer this in their store!

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Loses Connection constantly

    • Written by from Boise

    Loses wifi connection constantly, which is incredibly frustrating. To enter the password is a slow and tedious process as the entry is not simple. It has now (after about 6 months of use) quit printing properly. Have cleaned it, bought new ink, and still it's now printing. I really don't recommend this printer.

    30 of 33 people found this useful

  • 1.0 out of 5 stars

    Piece of garbage

    • Written by from Los Angeles

    I bought this printer along with my new laptop because I figured it would be reliable if recommended by Apple. I printed a total of 50 pages before it ran out of ink. All of the ink cartridges ran out even though I was only printing text in black and white. I replaced them all for no small fee and then the black was hopelessly clogged. I must have cleaned the print head 20 times before I began to see some ink on paper again, but by that time, my brand new suite of ink cartridges were empty again. When I eventually bought more cartridges, I managed to print 20 pages before I had to replace the ink and when I did, it was too clogged to print again. Now it prints flawless blank pages every time. This printer is a blackhole of time and money and I am looking forward to seeing how well it performs out on the shooting range. Apple should not align themselves with this scam of a product because it reflects very poorly on them as a company to do so.

    28 of 31 people found this useful

  • 1.0 out of 5 stars

    Hate this printer- do not buy

    • Written by from holladay

    I bought this printer for school. I had the old HP printer that Apple used to sell for almost 10 yrs before i had to replace it. This printer NEVER WORKS. Every time I use it, my laptop it says the printer is not connected, or can't find it. This has happened EVERY TIME i use it. I regret buying this printer, and wish I had shopped around more.

    26 of 27 people found this useful

  • 3.0 out of 5 stars

    XP-410 needed warranty replacement at 10 months

    • Written by from El Cerrito

    After reading several earlier reviews, I have to confirm that the primary function of this printer seems to be to sell Epson ink. It gobbles cartridges up and doesn't do a very good job with photographs (even with 'genuine' Epson ink). It is incredibly S*L*O*W.

    The problem with printing black was our problem too. I used the printer utility to check nozzle patterns and cleaned the head several times. The Epson support person suggested that I remove the black cartridge and replace it. That help a little but didn't unclog some of the nozzles. Once Epson confirmed that I had gone thru this procedure, they said it was a hardware problem and, without hesitation, said that a replacement was being shipped directly to my house at no cost. Product registration helped - a lot.

    So, in spite of the fact that we had problems, this is a reasonably good, basic printer at an economy price. We have always loved the brilliance and durability of Epson ink.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Boat Anchor

    • Written by from Bloomfield Hills

    Stay away from this printer. If you do not use if for a few days the printer head clogs and eventually it can never be unclogged. When it worked, it worked well. When it stopped working, which was frequently, it was infuriating. Back to HP or Lexmark.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Bad Quality Printer. Waste of Money, Effort and Consumer confidence

    • Written by from Pierrefonds

    Bad Quality printer that not only runs out of ink quickly when it just has been replaced but hardly stays connected to wi-fi. Every now and then I would have to uninstall and install the printer to re-establish a connection. This printer does not print in aligned format. so you'd have the words on your paper not regimented and going sideways. No more EPSON products for me. Apple should reconsider not keeping this product on its website. Don't lose your money on this product.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    'epson sent 2 replacements! still bad!

    • Written by from Roanoke

    Horrible printer! I've had issues with not putting ink on paper. After calling Epson, they sent me a replacement, same problem, right out of the box! They sent a 3rd printer. Different issues with this printer. Asking to turn off and back on when mid-print. of course doesnt pick up where it left off. Once wi-fi has been set and working, just decided to stop working. doesnt recognize when replaced ink cart. just one problem after another. DONT BUY this one!

    23 of 26 people found this useful