• 1.0 out of 5 stars

    Poor Lightning Design

    • Written by from Butte

    There are a lot of complaints on the Web about the poor or non-working lightning connector on this unit. I too experienced this after purchasing this unit as a Christmas gift for my wife. After upgrading the firmware (had to use the USB interface to accomplish the firmware upgrade in case anyone else has this problem), the docking connector finally would recognize the iPhone (5S). The docking connector is not compatible with most cases, it works with one of our cases, (fortunately my wife's) but not the others I have tried (three other cases). It is a mystery to me how a company could spec out a product that does not give a great customer experience because they did not consider that most of us want to protect our valued Apple devices (without having to skin them for different uses). I read many reviews where customers were simply returning their iHome products because of this defect. Hope this help guide your decision.

    11 of 17 people found this useful