• 1.0 out of 5 stars

    Device is wonderful but software design is deeply flawed

    • Written by from Nashville

    I've used the Fitbit One for over a year and have loved it, but there's a software design flaw that isn't readily apparent -- the device needs to phone home to its server in order to sync with a bluetooth-equipped device (iPhone or Mac). Apparently some, but not all data syncs directly via Bluetooth, and some requires a sync with the server. Syncing via Fitbit's server makes sense for multiple devices or sharing with friends, but for basic sync functionality? That seems a pretty severe limitation. Assuming all's in order with Fitbit's servers, the device works wonderfully. But, should the company get hacked or go out of business, your device becomes useless.

    2 of 7 people found this useful

  • 4.0 out of 5 stars

    Nice product but...

    • Written by from South Dartmouth

    I have been using this device for 4 months.. I pair it with the lose it app and have had great success. My only complaint is I constantly develop a rash on the area that the clip touches my skin. Everyday I have to switch sides of my waist band. It gets very itchy and red. I'm not sure if anyone else has had that problem.

    0 of 1 people found this useful

  • 3.0 out of 5 stars

    No bad but...

    • Written by from Montreal

    I like my Fitbit One. I wear it everyday and nights since about 3 weeks. The accuracy is correct - not perfect but I was not having so high expectations for a gadget I keep in my pocket. I like the fact that you can charge it and it's really the one reason why I choose this one instead of any other cheaper pedometer. What's really bugging me is that it's 10 times more expensive than a normal pedometer… The website is nice for keeping track of your activity but *spoiler!* you have to pay even more to access all the features. I feel like a company must give you something that's actually worth your money before asking you for more. They lost me on that one and I won't be buying from them anymore.

    4 of 6 people found this useful

  • 1.0 out of 5 stars


    • Written by from Belconnen

    I have had the FitBit for a week and its going back!

    There seems to be endless problems with accuracy, particularly around when driving. Apparently I climb 33 flights of stairs yesterday....I think not. Yesterday it recorded how I had a restless nights sleep but it was sitting on a counter in another room all night!!

    The help team at FitBit have been responsive but other than suggesting rebooting and telling me how I can edit out whenever I drive, they have been unable to assist.

    I have no confidence in the data recorded.

    8 of 8 people found this useful

  • 1.0 out of 5 stars


    • Written by from Sparks

    Bought this 7 days ago. App worked for 6 days. Then it crashes. I removed it and reloaded it and that doesnt help. Contacted fitbit and got autoresonse 24 hours ago. Now taking it back to Apple store. Read up on fitbit app on internet before you buy this

    8 of 16 people found this useful

  • 4.0 out of 5 stars

    Does what it says inconspicuously

    • Written by from Ferndale

    I like that I can just put the fitbit into my pocket or attach it to my belt. I'm not sure I want to wear a tracker on my wrist, even though that seems to be the latest direction for these devices.

    It seems to keep a reasonably accurate track of my steps and the flights of stairs I climb every day. The companion app is not as pretty as the one for the Jawbone UP, but hopefully fitbit will update it when they release their wrist worn device this spring.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    If you wear it the data will come.

    • Written by from Vernon

    I'm seeing a new doctor next week and the FitBit one has allowed me to collect data to discuss with this new doctor that would otherwise be difficult to describe. I find it interesting how the sleep analyzer has revealed how little actual sleep I get during the night. You can track your mood, your food and water intake and it will calculate your caloric intake verses calories burned. If your looking for a way to collect and process data the fitbit suite of products will allow you to record your, Food, activities, weight, sleep, heart rate, Blood pressure, glucose, and it has a handy journal for recording observations. I find myself spending more and more time recording my statistical data as I learn what the FitBit ONE has to offer.

    36 of 38 people found this useful

  • 5.0 out of 5 stars

    Great Product!

    • Written by from Victoria

    Small, convenient and intelligent. I work at a restuarant bussing and running up & down stairs from the kitchen, it's a great way to figure out how many stairs and calories I'm burning every shift.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Decent product, fatal flaw

    • Written by from Ottawa

    I had the Fitbit One for about three days, it seemed like a good product. I was gathering a sufficient amount of data to get a sense of its accuracy and consistency, it appeared to be quite successful at doing its job. Unfortunately for me, it slipped off my belt and is now lost forever. For what it's worth, I think the functionality of this product is decent and I recommend trying it but only if one finds a secure way to fix it to one's body... shame to have lost $100 though, probably won't invest in it again.

    12 of 28 people found this useful

  • 2.0 out of 5 stars

    pretty much worthless

    • Written by from san carlos

    gotta love a device that claims i climbed a flight of stairs when i did no such thing and then fails to record a climb that i did do. useful? i don't think so.

    then there's its supporting website and iphone app: the website displays weight data incorrectly. enter 71.7kg and it displays 71.6. not consistently but often enough that it's obviously programmer error and not user. also the iphone app displays that particular data correctly. where the iphone app fails at is if you enter 750ml for water consumed, it displays 25 fl oz.

    the overall impression is of a clueless company that only halfway developed their products.

    i'll not buy anything further from them ....

    20 of 45 people found this useful

  • 5.0 out of 5 stars

    FitBit One is the best product so far

    • Written by from seremban

    it provides me with seamless integration & updates of my daily activities to my iPhone.... excellent product!

    31 of 35 people found this useful

  • 5.0 out of 5 stars

    Awesome Device!

    • Written by from palatine

    So easy to use and sync with my iphone! Love the features and the accuracy. The online site also allows me to connect & compete with my friends and husband! Great gift - I love it!

    45 of 53 people found this useful