• 1.0 out of 5 stars

    Can't stay connected to wifi

    • Written by from Wellington

    Everytime I want to use the speaker I have to reconnect it to the wifi network. It's so bad I have given up using it and B&W customer support just say I am too far from the router. Not true as the same thing happens if I put it right next to the router. Yes I can hardware it to the router but I don't want the speaker next to the router. WIth many others experiencing the same issue I do hope B&W read this forum and do something about this issue to help us all use the products to the design specificationsthey were bought for. Anyone cosindering investing in a quality speaker, avoid the A5!

  • 1.0 out of 5 stars

    Poor connectivity

    • Written by from Reading

    wifi connection drops out a lot. Even audio jack connection doesn't work.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    B&W makes sweet sounds

    • Written by from Scarborough

    I have been eyeing this puppy for a while. Finally picked it up. So easy to set up you'll laugh. The sound is exquisite and I haven't had issues with AirPlay giving out. I queried that and it would seem the router is often the issue. The distance between my computer and the speaker is three rooms and several walls apart, my friends were highly impressed. I also decided to subscribe to iTunes Match as my music library is vast and I am now able to access my entire library from all my apple devices and they all stream beautifully to my A5.

  • 1.0 out of 5 stars


    • Written by from louisville

    My kids got me the A5 for Christmas 2012 to go with my new Mac and I can't begin to express how disappointed I am with this speaker. When it works the sound is awesome, however, it has never worked for more than 15 minutes without dropping out, EVEN WHEN HARD WIRED!! Took the A5 along with my hard drive to the Apple Store for evaluation--they confirmed there was nothing wrong with my internal speakers, and when they hooked the A5 up to one of their computers they had the same issue with it in the store! After many hours of over the phone trouble shooting with a B&W rep, I sent it in its original packaging back to B&W for diagnosis/replacement ($55 shipping cost). A few weeks later they sent "a new one" back to me (without an original box) with diagnostics on my "old one" that said no issues were found. Within 20 minutes of playing the replacement A5, it started dropping out again. I'm passed the 2 year mark from original purchase date, and one year of replacement date, but given the amount of time, energy and money I've already spent on this speaker in addition to the $599 price tag, I have simply given up. SO FRUSTRATED!!!!!!! They should refund my money....!!!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Doesn't stay connected

    • Written by from Montreal

    Sometimes it works, but most times it doesn't. Sometimes it won't even connect at all. Sometimes it loses connection every few minutes. Sometimes it works for a few hours. If you enjoy disconnecting from your wifi over and over again but you don't care too much for actually hearing sound come out of your speaker, this is the speaker for you.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor product

    • Written by from London

    I had similar problems to many of the other people here. Audio drops out frequently when streaming music and film and there is a constant delay in audio vs picture when streaming live TV. Despite several attempts to fix the problems without resorting to wires (the whole point of the product) I was unable to so both the A5 and A7 that I bought are going back to the shop.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Plug this unit directly into your Modem/Router!

    • Written by from Abbotsford

    We had some WIFI connectivity issues (just like a bunch of other people with the A5). We plugged the unit directly in to our modem/router and it's worked flawlessly for the past 5 months... as in, not a single hiccup. Our iMac sends the music over WIFI to the router, then it's a hard connection to the speaker. This implementation works the same for the iPhone, iPad etc. Makes a huge difference!

  • 5.0 out of 5 stars

    Works great for me!

    • Written by from Virginia Water

    I use mine wirelessly (Airplay) in my home office and it's great! I do experience an audio delay with some Flash content,making the visual out of sync with the audio, but YouTube seems fine.

    I've had no connection problems so far, so I'm happy :)

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Constant drop out on wifi

    • Written by from Eindhoven

    Dear B&W representative...please read all the reviews about the terrible wifi performance (core of the idea of your airplay speakers!!!) and come up with a true solid solution. Thanks in advance!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible connectivity

    • Written by from London

    Like loads of other reviews mentioned here, sound keeps dropping out. Can't rate as anything other than one star as it just doesn't work.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Terrible connectivity

    • Written by from Houston

    I keep waiting for a software update to fix this thing, no luck. Save your money and get something else. I had the Zeppelin and it worked flawlessly, great sound, but much pricier. This thing will not hold a connection - using an airport extreme, iPhone, iMac, iPad, you name the apple product. It just doesn't work.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Great sound when it works

    • Written by from Chicago

    The sound of the A5 is great compared to other speakers of its size. It looks great, and the sound fills an average size room a lot better than most bluetooth speakers. For the price I expected this. What I didn't expect was the troubles using it with Airplay. I can not get through a single song without it cutting out or just completely stopping the song. I have to connect it back to Airplay so many times that I end up just using an AUX cable which defeats the main purpose of this speaker. If I wanted to be tethered to my speaker I would not have spent $500. I've tried everything I can and everything recommended by B&W and it just won't stay connected. The only solution I have found is to hardwire the speaker to an ethernet port, but considering my router is in another room of my house, I would need to either run a very long cable or use a wi-fi relay to make this happen. For something that is supposed to make listening to music easy, this is too complicated for the price.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    WiFi Drop outs constantly

    • Written by from Blackheath

    I too have had constant flaky WiFi dropouts making me revert to using the A7 in the adjacent room. Waste of $599 !!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Useless brick

    • Written by from Kitchener

    As others have noted, flaky WiFi implementation and constant dropouts render this an expensive cinder block. Disappointed in Apple for selling it to be honest.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Completely unreliable

    • Written by from Milton

    The A5 Drops Airplay connection so much that it is basically un-usable. It becomes a part time hobby to keep resetting it. There is no firmware updates. Big waste of money.

    25 of 27 people found this useful

  • 1.0 out of 5 stars


    • Written by from Santiago

    Just bought an A5 thinking of listening to my itunes collection. Since there are several ipads and iphones st home, I was looking for a system that everyone could share. It didn't work. Two or three minutes of streaming, and then silence. So, after trying four or five times, streaming from different devices, just took it back to the store, and returned with a Bose Soundtouch 30 that works perfectly fine. Buyer beware!

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Great sound, horrible software.

    • Written by from MINNEAPOLIS

    Setup process is terrible, and only supports 2.5ghz radio. Neither your network SSID NOR your password can have exotic characters, such as spaces, pound signs and the like. Once you manage to reconfigure your network to fit the broken software on this device, you will notice that the device is NOT available on the 5ghz version of your network, which is very, very lame. If you get that far, you'll also find its Airplay implementation tends to drop out quite a bit more often than it should (I've streamed to Airport extremes with no issues in the past, on the same network).

    Looks great, sounds great, but the software is just disgusting. Do not buy.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Air Play only?

    • Written by from East Meadow

    I purchased these at the store's recommendation as external computer speakers. First disappointment is they are only air play and can't connect to the computers audio output. Second disappointment is they are too bassy with no adjustment available. Some albums like Celine Dion are almost unintelligible. I am taking them back. Further there are no manuals.

    5 of 6 people found this useful

  • 2.0 out of 5 stars


    • Written by from Spring Hill

    I am a HUGE Bowers & Wilkins fan (I own 6 of their CM9s and a full surround set of their XT series) so I pretty much bought this completely disregarding all the negative reviews I read. Alas, I have now had it for 2 hours and it is going back to the shop tomorrow. I have a white light flashing rapidly which, if you go to their site and download a manual (they don't give you one in the box!) will tell you that it is because there is a firmware error. I'll exchange this for a new unit and see what happens.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Simply Amazing!

    • Written by from Long Island City

    Set-up: simple, easy. I downloaded the Control App from B&W onto my Mac as well as iOS device. If you're setting up the A5 using your Mac, and you're running a dual-band Wi-Fi network; make sure you selected the 802.11g band. After set-up completes, you can switch back to the faster band. Set-up took about 5-minutes and the A5 was ready to go.

    Sound: currently breaking in the A5 but the sound is fantastic. I'm using the A5 as a speaker on my balcony. Even with all the city noises in NYC, the A5 can easily output clear, crisp music to your listening content. The only thing louder than the A5 is the occasional ice truck when it comes around. My range of musical taste varies from electronic dance music to rock to classical to R&B, basically everything except for country. The bass is tight, while the mids and highs are crystal clear.

    Design: what can I say, it's B&W. Simple, elegant, clean and well constructed. The use of aluminum is tastefully done. Sadly there is a power brick, although not obnoxious in size.

    Overall impression: highly recommended if you're in the market for great looking, amazing sound AirPlay speaker. Others have written about AirPlay connection with the A5 and how it keeps dropping. I live in a NYC 33-floor high-rise apartment and there are a lot of Wi-Fi networks, problem but I haven't experienced any (knock on wood). I am using Apple's 802.11ac Time Capsule with dual-bands, in which the A5 is connected to 802.11b/g/n. My Macs and iOS devices are connected 802.11ac and easily see the A5 for wireless streaming.

    3 of 4 people found this useful