• 1.0 out of 5 stars


    • Written by from Gilroy

    Well I bought this thing even though the cost is a little outrageous and I actually liked it for a few weeks. That's how long it took to stop accepting a charge. I took it back to the Apple store where I bought it to return it and they said "sorry, 14 day return policy." Now I am stuck with it and hopefully I don't keep getting warranty replacements that only last a few weeks at a time.
    Piece of junk, don't buy it.

    144 of 180 people found this useful

  • 1.0 out of 5 stars

    Will last 2-3 weeks

    • Written by from North Vancouver

    And then the connection for the charging cable fails.

    103 of 123 people found this useful

  • 5.0 out of 5 stars

    Just sold it.

    • Written by from AUSTIN

    Just sold it because it won't work with my new phone. I wish there was a trade in program. I really liked it, traveled all thru Africa and never worried about charging plus it offers protection. I dropped my phone several times and it survived unscathed. Just wish there was a IP5 version, now.

    77 of 96 people found this useful

  • 5.0 out of 5 stars

    Very Nice

    • Written by from Mexico df

    Very good product, I would think is the best portable charger on the market so far, comes charging from 0% to 90% with little use of the iphone, the only detail is that I bought the first play I change it to guarantee, it would not load, the second worked well and somewhat expensive but useful.

    48 of 58 people found this useful

  • 2.0 out of 5 stars

    Great Product...But

    • Written by from Maharashtra

    It looks great, feels fantastic and sounds like a great idea. But, here are some of the issues that I faced. A) the first juicepack plus that I bought turned out to have some problems with the standby switch and syncing with itunes (which i tried on the Macbook Air, A windows 7 laptop and a Windows 8 desktop just to be sure). B) In the exchanged piece, while the standby-power switch problem got resolved, the sync problem remained. Some folks online have complained about non-sync with itunes (some attributing it to ios 5 and above) which is one of the product's major pitches (canned air applied to the connector has been pitched as a possible solution but didn't work for me). So I would say if you want to buy the juicepack plus definitely a) test if the standby power mode is working correctly (try switching between them a few times to check, it should work seamlessly every time) and b) Check whether the USB sync works fine with your laptop (I actually bought my macbook air to the store where I bought it from to demonstrate the issue, but while they were courteous, they were stumped about this issue).

    51 of 65 people found this useful

  • 2.0 out of 5 stars

    Two Batteries - Connectors Broke in Both

    • Written by from Perkasie

    Good Batteries and Protection initially but eventually the connector plug became loose in both. First one the connector buried itself all the way into the battery so it was impossible to charge. Second one would only charge in MacPro but not recharge AC pack. I won't buy this product again

    42 of 49 people found this useful

  • 1.0 out of 5 stars

    Garbage Product

    • Written by from Allegan

    I absolutely loved this case, so much so that after my first one broke, I thought it was a fluke and bought a second. And then it had the exact same problem! The connecting comes loose, so it will not charge! Worked fine last night, then all of a sudden, can't take a charge no matter how many times I try to reposition the cord. Very dissatisfied. Trying a different brand this time!

    38 of 42 people found this useful

  • 1.0 out of 5 stars

    USB Connector Broke - not worth the money

    • Written by from 世田谷区

    After just a couple weeks, just beyond the warranty period, the USB connector broke, so the device no longer can be charged. Not well constructed, to say the least.

    27 of 36 people found this useful

  • 5.0 out of 5 stars

    Great functional & protective case!!!

    • Written by from HUDSON

    Although it seems some other users have had unlucky experiences with mophie's products, my wife and I have three juice packs, one plus, two airs and we have had no notable issues. The two pieces don't always align perfectly on some of the older designs but that has been rectified- even if it hadnt been, this was just a cosmetic issue.

    On the airs, the top snap piece can be a bit loose at times, but I just put a couple sticky notes behind the phone and it fits much more snug! However, the plus fits perfectly and even more snug and I have no complaints whatsoever.

    The mini USB ports on all three cases are fine, charges have been consistently accurate and helpful. From 10%, we can get up to about 80% with the airs and from fully dead to fully charged with some juice to spare with the plus! The plus isn't that much bigger than the air and the fit is a little better and its slightly more protective and shock absorbant, so I definitely prefer the plus!! I love them and highly recommend them. Nothing is worse than having your life on ur phone and having no access to any of it when you need it!!! Problem solved.

    20 of 24 people found this useful

  • 5.0 out of 5 stars

    MUST HAVE for iPhone..

    • Written by from Perth

    Purchase mine over a week ago.
    I've had 2 opportunities to use it & both worked brilliantly.
    My phone was on 10% & I placed the iPhone into the case & switched the button to commence charging, it instantly started charging, by the time I got home it was still charging & was then on 60%.
    I am on Facebook a lot... taking photos... or even listening to music all at once.
    If you are also like that, I would highly recommend purchasing the Mophie Juice Plus!
    Double maybe even triple the battery life!

    18 of 20 people found this useful

  • 1.0 out of 5 stars


    • Written by from Centerville

    Worked great for about a month. Now it will not accept a charge.

    16 of 17 people found this useful

  • 2.0 out of 5 stars

    USB Connector broke...again

    • Written by from Woodway

    This model seems much more cheaply made and the charging port too delicate. I had one previously that, while it was slightly heavier, it seemed more durable. The charging connector broke on that one, but it broke when I dropped it pretty hard, so I can understand this. I've had this latest version for less than a month and I had merely plugged it in for a charge when it stopped making a connection. Now it won't charge at all. i've sent a claim to Mophie, so we'll see if they come through for me. The charging port is far to delicate to be effective over the long haul.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money - Breaks qucikly

    • Written by from Huntington Bay

    I loved never running out of a charge until I realized it's just poorly made. The Charging port has now broken on 3 different ones I have purchased - spent waaaay too much money with these guys. It's a shame. I haven't bought one for my 5 yet - jst can't shell out that ckind of money for a device that works at most 3 months....

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Love it... when it works

    • Written by from somerset

    I've had two. The first was under 2 months old when it stopped charging. The charger would not stay plugged in. It took it back to AT&T and exchanged it for another (sill under warranty). Thought I just got a bad one the first time around, however the second proved that they are not well designed. The second is just over a year old and is now experiencing the same problem as the first did. It has always been a bit annoying to use because the usb charger was horrible to come unplugged, but at least it would charge. Now I have to hold the usb charger in the phone while it charges; if I let go, it stops charging. Juice Pack is a great idea poorly executed. I will not waste my money on another.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Failed on first "charge" out of the box.

    • Written by from San Francisco

    I should have listened to the reviews. I will be attempting to return this device tomorrow. Besides having no charge when I purchased it (the user manual says it comes fully charged and "ready to go!"), the battery will not charge for longer than a minute. I'm very disappointed in this product. Apple should definitely reconsider selling it in their stores.

    17 of 23 people found this useful

  • 5.0 out of 5 stars

    Excellent product

    • Written by from Ardmore

    I purchased this case for my iiPhone 4 and used it for 2 years. It was excellent - always worked, never had a problem. I am anxiously awaiting the release of the cases for the iPhone 5 - my phone feels completely naked without one.

    17 of 23 people found this useful

  • 1.0 out of 5 stars

    Piece of expensive junk

    • Written by from Moorpark

    i bought it for travel. After few months it stopped charging the phone even when the switch is in green position. i sent it back to the vendor and in return received another junk that never worked.

    14 of 18 people found this useful

  • 4.0 out of 5 stars

    problem charging

    • Written by from Austin

    I had the same problem as others describe. My mophie stopped charging suddenly. I took the iPhone from the apparatus and blew high velocity air over the connector for the phone and into the micro connector on the side. Works fine now. I guess things get crudded up from the pocket lint.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    USB connector broke in 3 weeks

    • Written by from Potomac

    The concept is great, and it worked well-- for 3 weeks. However, the USB port broke in about 3 weeks (light use, never dropped), and the product will no longer charge. I have read reviews after the fact, and see that this has been a consistent issue. Poor design and workmanship for a product at this price point. DO NOT BUY.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Could have been awesome

    • Written by from San Diego

    Same issue as everyone else. Charging port is worthless. Everything else makes this a great piece of gear, EVEN at the high price tag, until you factor the flimsy charging port (guaranteed to fail), then this case is worthless. My Blackberry has the same port, no problem after 3 years. Been through 3 mophies in a year. Cheap parts will be the doom of this company. Never again from them, anything. Boo.

    10 of 12 people found this useful